Using data to drive postive customer outcomes
Manage episode 315113393 series 3293041
The full conversation with Dave Wilson and Rich Healey from PayLink Solutions. We chatted about the automation and digitalization of the customer journey. In particular, how the use of data, giving customers choices and the UI can really drive up adoption. Some interesting uptake stats and approaches here.
Find out more about Paylink Solutions: https://www.ro-ar.com/paylink-solutions/
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