S2.E10. How to empower your frontline to be a problem solving force for good

Menders: Lead from Within with Dr. Nicola De Paul

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محتوای ارائه شده توسط Dr. Nicola De Paul. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Dr. Nicola De Paul یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

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How To Replace A $100,000+ Salary Within 6 MONTHS Through Buying A Small Business w/ Alex Kamenca & Carley Mitus 57:50

52 weeks پیش57:50

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57:50

Alex (@alex_kamenca) and Carley (@carleymitus) are both members of our Action Academy Community that purchased TWO small businesses last thursday! Want To Quit Your Job In The Next 6-18 Months Through Buying Commercial Real Estate & Small Businesses? 👔🏝️ Schedule A Free 15 Minute Coaching Call With Our Team Here To Get "Unstuck" Want to know which investment strategy is best for you? Take our Free Asset-Selection Quiz Check Out Our Bestselling Book : From Passive To Passionate : How To Quit Your Job - Grow Your Wealth - And Turn Your Passions Into Profits Want A Free $100k+ Side Hustle Guide ? Follow Me As I Travel & Build: IG @brianluebben ActionAcademy.com…

۲ سال پیش 15:52

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Empower Your Frontline Employees To Create Change.

It is tempting to push the responsibility for organizational change into employees. And, while they play a vital role in this process, employees can only create change when you lead the way.
So how do you get this right?
Take the time to invest in a systemic response. And then empower your employees with the tools and resources to remove the proverbial pebble in the shoe problems.
Employees can bring their creativity and expertise to solve frontline problems when they feel fully supported by you.
Listen to find out:

Why it is so important to involve your people in making big changes
How you can take frontline complaints and turn them into creative ideas
Why it is important to listen to feedback, even when it's painful

61 قسمت

#Fitness #Medicine #Healthcare #Burnout #Burnout Prevention #Resilience #Diversity #Physicians #MBA #Business #Executive Leadership #Staff Retention #Mental Health #Dr Nicola De Paul #Nursing #Employee

S2.E10. How to empower your frontline to be a problem solving force for good

Menders: Lead from Within with Dr. Nicola De Paul

published ۲ سال پیش

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MP3•خانه قسمت

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on October 02, 2024 14:09 (7M ago)

Why it is so important to involve your people in making big changes
How you can take frontline complaints and turn them into creative ideas
Why it is important to listen to feedback, even when it's painful

61 قسمت

همه قسمت ها

1
Explore calling & what nourishes you in medicine with Adele Wang 55:11

۲ years پیش55:11

55:11

Pay attention to the personal and organizational factors that erode well-being, drive burnout, and make strategic changes to nourish yourself and your team. “I’ve finally found my passion!” Not every day, my patients walk into my office smiling, but it’s delightful when it happens. I’d been working with this guy for a while, focusing on mindful self-awareness and kicking his people-pleasing habit. I never intended to help him find his passion, but it happened when he began paying attention to what was genuinely fulfilling. Addressing burnout requires that we toggle between the personal and the organizational. Paying attention to what is fulfilling and deeply meaningful to you and me while at the same time working to address barriers to equitable distribution of workload, leadership practices that erode trust, and challenges that interfere with building community at the team level. The way we’re working isn’t working. So how do we step out of the frame and change how we work to create a system nourishing for us and everyone in our healthcare organizations? Tune in to learn: What simple changes will help you realign with your passion for medicine What questions to ask to transform your experience as a healer How to help your team reconnect with passion every day Bio: Adele Wang is an integrative health provider who also mentors professional people struggling with anxiety and physical manifestations of stress. In her current practice, she focuses on helping healthcare providers realign themselves with their passions in life and medicine. Adele is also the host of the All Things Human podcast .…

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Earn trust by promoting autonomy with Dr. Mayan Bomsztyk 30:33

۲ years پیش30:33

30:33

Earn employees' trust by giving them a life-giving workplace. I’d been waiting to catch the attention of my chief of staff all morning. I finally had her on my screen. With my headphones on, I didn’t notice the office door creak open until a glitter-encrusted wand was thrust in my face. I was mortified, but she responded graciously, “I have kids too.” COVID reminded us of our humanity and removed the work-life separation so many of us were used to. So, let’s use that lesson to reshape how we think about healthcare to create life-giving work and resilient workplaces for frontline employees and leaders in healthcare. I sat down with Dr. Mayan Bomsztyk and asked her to share her thoughts on building trust between executives and frontline clinicians and improving employees' happiness in healthcare workplaces. Her big takeaway, learn the proper lessons from COVID to reconnect with the big picture and reprioritize what is fulfilling about working in healthcare for your frontline. While she no longer supervises frontline staff, she is still constantly thinking about the needs of her frontline staff. She shared how she approaches frontline concerns at the executive level. Here are some of her recommendations: 1. Rebalance work duties so employees can thrive. 2. Make allowances for humanity at work. 3. Consider the big picture when looking at metrics. 4. Go the extra mile to re-engage your people and promote change. **This is a replay of Menders episode 1, originall published in April of 2022. Bio: Dr. Mayan Bomsztyk is an internal medicine physician at an executive leadership level in the public sector.…

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Use Intuitive Eating to reprioritize yourself with Victoria Yates 48:08

۲ years پیش48:08

48:08

If you’re a woman in leadership struggling to prioritize yourself, try Intuitive Eating as a first step to honoring yourself. You can't be the woman in leadership your people need you to be without prioritizing self-care. One of the things that women leaders mention is the difficulty they have prioritizing taking time for themselves, especially when that is not being encouraged in their work environment. Leaders (especially women) feel time pressured as they balance the many needs of everybody else: their organization, employees, and family. In this busy context, self-care can feel unimportant. Victoria and I discussed how the difficulty prioritizing self-care applies to women's relationships with food and their bodies. You can learn to nourish yourself and your body as you care for yourself, both as, just as humans, as women, as women in leadership, or just as women in healthcare. Prioritizing yourself can feel selfish, so you may sometimes feel guilty for making yourself a priority. But as Victoria points out, this all-or-nothing mindset of self-denial and service to others is exhausting and problematic. The sweet spot is somewhere in the middle. Listen to learn: - The fundamentals of the intuitive eating framework - How intuitive eating relates to self-care principles - Why diet culture is so harmful to women and the health of the body - How to prioritize time for yourself when you are incredibly busy - Why prioritizing pleasure is healthy for the body - How self-awareness will reduce your risk of burnout Watch a clip on YouTube Read more on my blog Bio: Victoria Yates is a registered nurse, and an intuitive eating coach focused on helping women with issues surrounding food and their bodies. Victoria cares about helping women to care for and nourish themselves and develop more calm confidence with who they are and their approach to caring for themselves and their bodies. You can find her at victoria-yates.com .…

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Maintain your leadership presence in challenging circumstances with Miracle Laurie May 56:32

۲ years پیش56:32

56:32

Lead with self-awareness and mindfulness to keep your leadership presence in difficult times. As a psychologist, much of my time is spent teaching people how to regulate their emotions. You could call this skill learning how to manage stress, distress tolerance, or create breathing space under pressure. Leaders need three skills to stay calm and maintain leadership presence in difficult situations. Mindful emotional awareness Flexible thinking Values-aligned action I use these skills to calm my out-of-control emotional response when my preschooler is obnoxious, with a challenging patient, and when I give or receive difficult feedback. These are also foundational skills for effective leadership. Transformational leaders are connected to their own emotional experiences and have the emotional capacity to connect with and acknowledge their team members’ emotions too. Miracle Laurie May and I discussed how leaders could use mindful emotional awareness to stay present and lead people by example during challenging moments. Listen to find out: The five A's of Mindful Awareness How mindfulness helps leaders to lead by example Why mindfulness and meditation aren't the same How mindfulness practice can help elevate your leadership skills Read more at my blog : Bio: Miracle Laurie May is a mindfulness coach who works with leaders motivated to prioritize joy, integrity, and equanimity in their daily lives. You can learn more about her work and find her at Have Zen Will Travel .…

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Equip the next generation of diverse leaders with Dr. Nicole Torrence 43:54

۲ years پیش43:54

43:54

Leaders Are Trained Not Born. It is time to include leadership development as a core component of healthcare training. Our trainees may have innate leadership skills and qualities, but leadership can also be taught. And as we work to create institutions that reflect our communities, we must equip trainees from diverse backgrounds with the leadership skills our organizations need. Your trainees and up-and-coming leaders in your organization will benefit from learning to appreciate how their strengths and unique attributes help them to become leaders. And your trainees will learn the most in a warm environment where you and your team provide mentoring, encouragement, and supported experiences in learning to apply themselves in leadership roles. Listen to find out: Why modeling is so powerful as a leadership training tool Why leadership is a value and not just a role How to create developmental experiences for faculty and trainees How you can equip future leaders to rise into formal and informal leadership positions Dr. Nicole Torrence is a training director for a psychology pre-doctoral internship training program in a public sector healthcare system.…

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Strengthen leadership capacity by reducing bias with Dr. Chamarlyn Fairley 55:14

۲ years پیش55:14

55:14

Address structural bias to elevate underrepresented employees as leaders within healthcare organizations. There is a representation gap in healthcare leadership. People with diverse identities and historically marginalized tend to be underrepresented in the pool of applicants presenting for executive positions in healthcare organizations. Many things must change, including the structural elements reinforcing bias and underrepresentation. Dr. Chamarlyn Fairley and I had the opportunity to explore these ideas in our recent conversation about how to diversify the pipeline to executive leadership positions in healthcare. Listen to her tips on increasing diversity, reducing bias, and strengthening leadership capacity in your healthcare system: Increase leadership capacity by developing diverse leaders within your organization. Reduce bias in your hiring and selection process. Let go of stereotypes to identify future leaders. Start with an intentional conversation about why increasing diversity matters to your healthcare system. Ensure the diversity of your applicant pool is representative of the rich diversity of your community. Ensure each candidate is discussed for an equal amount of time. Bio: Dr. Chamarlyn Fairley is a psychologist and consultant to healthcare executive leaders. She is the founder and principal consultant at the Fairley Consulting Group.…

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Engage your employees & improve your bottom line with Michele Thomson 58:22

۲ years پیش58:22

58:22

Invest in employee engagement. You don’t have to compromise your bottom line to create a healthy workplace. You can create change in your healthcare organization when your employees have disengaged. It takes persistent effort, but it’s possible. And the time and energy you invest in employee engagement won’t negatively impact your bottom line. Not if you focus your resources on the right things. Is it possible to re-engage your employees without collapsing your bottom line? Absolutely. Listen to my conversation with Michele Thomson, who has a powerful story about how this is possible. She turned a struggling organization around and transformed employee outcomes on a budget, and you can too. Listen to find out: How Michele re-engaged her staff and transformed a toxic workplace culture How moral injury fits into the conversation about employee engagement Why you should feel empowered to put your people before patients What strategies will make the biggest impact on your employee outcomes Bio: Michelle Thomson is an RN specializing in palliative and end-of-life care. Michele is also a workplace culture consultant and the founder of Curis Consulting . In her consulting role, she works with leaders to promote healthy leadership development and transform unhealthy workplaces into positive cultural spaces.…

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Use mindful leadership to address moral injury with Colleen Camenisch 48:03

۲ years پیش48:03

48:03

Mindful leaders know that forcing mindfulness on their employees won’t solve burnout in healthcare. There is a common misconception about mindfulness popular with healthcare clinicians and leadership. We have gotten caught up in believing that mindfulness will help us be calmer, nicer, handle stress better, and recover from burnout faster. Mindfulness is a buzzword, and many hospitals and healthcare systems have adopted mindfulness classes as a primary employee wellness tool. Seeing mindfulness as one tool is ok, but when healthcare systems get caught up in seeing mindfulness as a fix for their employees, we have a problem. Listen to learn how to apply mindfulness skills within your healthcare system : Why mindfulness classes are not a fix for burnout. How mindfulness can help you shift how you work with and motivate distressed or unhappy employees. Why seeing mindfulness as a fix for your unhappy employees blinds healthcare systems to the reality of systemic failures that lead to moral injury and burnout. How leaders can use mindfulness as a leadership tool to engage burnout hotspots successfully. How leaders can become part of the solution to reduce burnout and promote healing in your healthcare systems. How mindfulness can help you create a healthy and high-performing healthcare system aligned with the core values of medicine and its employees. Watch clips from the episode Read more about how to apply mindfulness as a healthcare leader Bio: Colleen Camenisch is the Executive Director of the Nevada Physician Wellness Coalition . She works with healthcare leaders to apply a mindfulness-based approach to well-being within their organizations. She is a certified Mindfulness-Based Stress Reduction Teacher and Teacher Trainer.…

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Create employee engagement using internal messaging with Carley Trotman 50:14

۲ years پیش50:14

50:14

Engage your Employees by Prioritizing Internal Communication. Carley Trotman is the founder of The CarTam Project. She’s a communication strategist, a cake lover, expat in the South of France. She brings a wealth of experience working with healthcare organizations on organizational communication and internal messaging to promote employee engagement. Carley started her company to leverage her expertise as an internal communications specialist and employee engagement point person for organizations. Healthcare organizations have a unique opportunity to consider their internal customers (employees). Healthcare has traditionally looked at its external customers (patients and payors) and ignored what it can do to shape employees’ experiences through its messaging intentionally. So, take a moment to let go of the day-to-day business operations of your healthcare organization and consider what you can do to engage and retain your employees from day one of the employee journey. Carley Trotman has organizational messaging tips that you need to hear! Listen to find out: Why thinking about the employee journey is critical When you need to start messaging your team about big changes Why quick decisions and last-minute communication contribute to turnover in healthcare How you can turn around employee engagement by changing your messaging strategy And why croissants are better in France! Bio: Carley Trotman is a Communications and Employee Experience specialist. She is the founder of the CarTam project and she is a thoughtful change agent. She is deeply committed to understanding what employees care about - their motivations and the challenges that inhibit their ability to change, as the catalysts for identifying opportunities to strengthen their engagement with the organization.…

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Reduce physician workload by prioritizing administrative professionals with Amanda Forrester 50:50

۲ years پیش50:50

50:50

Becoming a Voice for Change. Highly trained administrative leaders are becoming more challenging to find. But suppose you're lucky enough to hire someone like Amanda Forrester. In that case, you'll be able to transform your healthcare system by learning to prioritize the well-being of administrative professionals within your healthcare system. It is easy to forget that clinicians and healthcare leaders are supported by administrative professionals who manage all of the details, from our patients' arrival at our clinics to the behind-the-scenes management of access to care challenges. Having good administrative support reduces clinician burnout. But administrative staff are often shuffled to the end of the priority list when healthcare systems strategize how to better care for their people. If your admin team is not at the top of your list of people to care for, they should be. Empower your administrative team to work at the highest level of their ability, and your clinicians will be freed up to work at the highest level of their license. We are all in this together! Bio: Amanda Forrester is trained in health informatics and healthcare administration. She manages administrative operations for an extensive healthcare system.…

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Leadership and the Volume to Value challenge with Dr. Letitia Anderson 1:01:31

۲ years پیش1:01:31

1:01:31

Transitioning care from volume to value challenges us to completely transform how we think about financial incentives in healthcare. If you're struggling with transitioning from being a clinician to a healthcare executive leader, this episode is for you! Dr. Letitia Anderson, MD, is a practicing cardiologist and a Chief of Staff. She's been in your shoes, and she knows it is not easy to balance the competing needs of clinicians and senior executives. But her story demonstrates that you can care for your team while keeping your hospital’s financial stability in mind. Listen to her tips and tricks on staying connected to your clinical team while working in the executive suite. Hear her explain why heart health month helps us to understand the role that health equity plays for every healthcare team member (as people) and not just our patients. And finally, join the conversation as we dig into hospitals' responsibility to get involved with their community's food bank and healthy food prescription programs. Bio: Dr. Letitia Anderson, MD, is a practicing cardiologist and the Chief of Staff for the Northern Nevada Medical Center. She is also the incoming governor of the Nevada Chapter of the American College of Cardiology. And she is also the Board Chair for the Northern Nevada Food Bank (one of my favorite organizations to support!)…

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Align your actions with your values for DEI with Sarah Bettman 53:39

۲ years پیش53:39

53:39

Aligning Your Actions with Your Values for DEI & Inclusive Leadership If you’ve been wondering how to put your core values into practice and help your healthcare organization transition away from old habits and towards inclusive leadership values. Look no further. Sarah Bettman shares practical ideas about how to align your healthcare system with deeply rooted diversity, equity, and inclusion values. She will challenge you to understand why it’s not enough to show up in pro-diversity spaces, like your town’s PRIDE parade, or to be a figurehead in your hospital's COVID tent. You must also be willing to learn from and be changed by these spaces. Sarah Bettman is the principal consultant at Bettman Consulting Group. She works with leaders to develop workplace cultures deeply rooted in the values of diversity, equity, and inclusion that don't have a "check the box" vibe.…

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Follow the map to reclaim your courage with Dr. Lucy Houghton 56:32

۲ years پیش56:32

56:32

You can reclaim your courage, all you need is a map. Courage shows up in places of pain, transition, challenge, and uncertainty! And while women are not socialized to be courageous, we are born into spaces that demand courage and leadership. Did you know that boys keep a steady level of courage as they age, but girls don't? Girls lose their courage (at least for a while) and tend to build it back in middle age. Let's skip the early loss of courage and follow Dr. Lucy Houghton, Courage Cartographer, as she teaches us how to reclaim our courage as leaders. Listen to find out: Why leaders who model courage create collective psychological safety Why you don't want your healthcare organization to need too much courage How to build courage in yourself! Bio: Dr. Lucy Houghton is a registered nurse, women's courage researcher, and board-certified wellness coach. She holds a Ph.D. Organizational Leadership & Human Performance and is the founder of Wyld Rootz (https://wyldrootz.com/). She is an award-winning speaker and the author of the Courage Cultivation Theory, the first of its kind specifically focused on how women summon their courage. And she is on a mission to ensure women have the training, tools, and support they need to claim their courage and create the life of their dreams.…

۲ years پیش8:15

8:15

If you've been enjoying Menders season one, get excited, because seasons 2 and 3 are on their way! Take a quick listen to hear a preview of what you can expect! Season 2: How to create cultural transformation in your organization - you'll hear my personal stories and challenges creating change - you'll get bite-sized ideas about what you can do to create employee engagement - and most of all, you'll learn how to sustain yourself! Season 3: Women in leadership - we'll focus on women's uniqueness as leaders - we're covering diverse topics ranging from courage, boundaries, networking, neuroscience, and communication - and you'll learn what these amazing women leaders have done to succeed at creating change where they've been planted! Set a calendar reminder for the new episode drop date, January 1!…

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