Leading with Empathy: Active Listening Techniques for Managers and Professionals

Conflict Skills

محتوای ارائه شده توسط Simon Goode. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Simon Goode یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

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In this episode of the Conflict Skills Podcast we are unearthing the power of listening and empathy in your organization. I provide a practical framework for helping staff and collegues to feel heard in situations where you want to not only understand what they are saying, but also help them to feel supported. Hint: it's not saying, "I understand"..... and it's certainly not saying "I understand, but........ ".

website: simongoode.com
email: podcast@simongoode.com

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#MBA #Business #Conflict Resolution #Fitness #Mental Health #Conflict Resolution Training #Conflict Training #Podcasting Education #Self-Improvement #Simon Gooding #Conflict Management #Communication Skills #Soft Skills #Staff Conflict #De-escalation Training #Managing Difficult Conversations