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محتوای ارائه شده توسط Troubleshooting Agile and A weekly problem-solving session for all things agile. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Troubleshooting Agile and A weekly problem-solving session for all things agile یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/netflix-sports-club-podcast">Netflix Sports Club Podcast</a></span>


Join host Kay Adams for an all-access deep dive into the latest Netflix Sports series and events. Tune in for exclusive interviews from top athletes, coaches, and correspondents as they share insider perspectives, behind-the-scenes stories, and expert analysis. Catch new episodes every other Friday! Watch the episodes on Spotify, Tudum, or the Netflix Sports YouTube Channel. Audio episodes are available to listen to wherever you get your podcasts.
Message to Garcia
Manage episode 414222151 series 1984398
محتوای ارائه شده توسط Troubleshooting Agile and A weekly problem-solving session for all things agile. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Troubleshooting Agile and A weekly problem-solving session for all things agile یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Is your timid tech team constantly seeking direction and second-guessing themselves? Improvement is possible - if you create frequent accountability. Discover how your team can get a "message to Garcia", by tuning in this episode of Troubleshooting Agile. Links: - Patrick McKenzie tweet: https://twitter.com/patio11/status/1781424185094402558 - Sammy (Patrick's EA) on agency: https://hath.blog/posts/cultivating-destroying-agency/ - Message to Garcia: https://courses.csail.mit.edu/6.803/pdf/hubbard1899.pdf - Theory X and Theory Y: https://www.linkedin.com/pulse/why-we-cannot-learn-damn-thing-from-semco-toyota-niels-pflaeging/ - Briefing and Back Briefing:https://soundcloud.com/troubleshootingagile/briefing-and-back-briefing - Radiating Intent:https://agileconversations.com/blog/driving-lessons/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/
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395 قسمت
Manage episode 414222151 series 1984398
محتوای ارائه شده توسط Troubleshooting Agile and A weekly problem-solving session for all things agile. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Troubleshooting Agile and A weekly problem-solving session for all things agile یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Is your timid tech team constantly seeking direction and second-guessing themselves? Improvement is possible - if you create frequent accountability. Discover how your team can get a "message to Garcia", by tuning in this episode of Troubleshooting Agile. Links: - Patrick McKenzie tweet: https://twitter.com/patio11/status/1781424185094402558 - Sammy (Patrick's EA) on agency: https://hath.blog/posts/cultivating-destroying-agency/ - Message to Garcia: https://courses.csail.mit.edu/6.803/pdf/hubbard1899.pdf - Theory X and Theory Y: https://www.linkedin.com/pulse/why-we-cannot-learn-damn-thing-from-semco-toyota-niels-pflaeging/ - Briefing and Back Briefing:https://soundcloud.com/troubleshootingagile/briefing-and-back-briefing - Radiating Intent:https://agileconversations.com/blog/driving-lessons/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/
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395 قسمت
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Troubleshooting Agile

Do you jump into solutions before understanding the context? In this episode, Squirrel and Jeffrey discuss a better way to problem-solve, the concept of form-context fit and why a better output than predicted should be investigated rather than celebrated. SHOW LINKS: - Henrik's article: https://www.henrikkarlsson.xyz/p/problem-solving - Christopher Alexander: https://en.wikipedia.org/wiki/Christopher_Alexander - Admiral Rickover: https://en.wikipedia.org/wiki/Hyman_G._Rickover - CITCON: https://citconf.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Are you prepared to blame yourself? In this episode, Jeffrey opens up about his failed startup, and, putting external factors aside, what he could have done better. Join us for ideas around self-blame, double-loop learning, and how personal responsibility can lead to positive change. SHOW LINKS: - Jenkins's thesis: https://hj.diva-portal.org/smash/get/diva2:562610/FULLTEXT01.pdf - Double-loop learning; https://en.wikipedia.org/wiki/Double-loop_learning - CVS: https://en.wikipedia.org/wiki/Concurrent_Versions_System -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Can having an ego be a good thing? In this episode, Squirrel and Jeffrey discuss how being egotistical can be a valuable trait and how to strike a balance between confident and humble. Tune in if you need help working out whether you need to bring more or less ego to work. SHOW LINKS: - Helpful Givers episode: https://soundcloud.com/troubleshootingagile/disagreeable-givers - The Five Dysfunctions of a Team: https://en.wikipedia.org/wiki/The_Five_Dysfunctions_of_a_Team - CITCON: https://citconf.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Would you appreciate someone talking while you were talking? It’s called "cooperative overlap,” it was introduced to us by a listener, and it’s used in some cultures to reinforce and show agreement with the speaker. Join Squirrel and Jeffrey for their second week talking about how you can use interruption to improve team collaboration, in this episode of Troubleshooting Agile. SHOW LINKS: - Cooperative Overlap article: https://www.anildash.com/2021/09/26/cooperative_overlap/ - Eight Behaviors for Smarter Teams: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Can I just interrupt you there…? In this episode of Troubleshooting Agile, Squirrel and Jeffrey interrupt each other more than usual to demonstrate how you can use “consensual” interruption as a way of giving immediate feedback, which can greatly improve learning speeds and information retention. SHOW LINKS: - Alan Weiss on Rhetorical Permission: https://jonathanstark.com/notes-on-million-dollar-maverick - CITCON Woking: https://citconf.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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What can Whatsapp’s origin story teach us about adding business value - even when it doesn’t seem “fun”? Reflecting on two weeks' backpacking, Jeffrey introduces the concept of Type 1 and Type 2 fun and Squirrel ponders how you can apply the two methods of fun to different types of work in Agile teams. SHOW LINKS: - Types of Fun: https://www.rei.com/blog/climb/fun-scale - WhatsApp baked into "dumb" phones: https://www.wired.com/story/nokia-asha-500-502-and-503-hands-on/?utm_source=chatgpt.com -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
What can the TV show House teach us about centralisation? In this episode of Troubleshooting Agile, Squirrel and Jeffrey talk about centralised communication, how it contributed to them first meeting and what to do when there’s an imbalance of expertise in the room. SHOW LINKS: - Peer Review article: https://defenderofthebasic.substack.com/p/we-know-how-to-fix-peer-review-part - CITCON: https://citconf.com/london2025/ - Cynefin: https://thecynefin.co/about-us/about-cynefin-framework/ - Situational Leadership: https://en.wikipedia.org/wiki/Situational_leadership_theory -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Death of the junior developer but long live the co-conspirator! In this re-worked bumper episode, Squirrel and Jeffrey discuss two of their biggest takeaways from Citcon: the evolving role of AI in coding and how ‘co-conspirators’ have been pivotal in their careers and client work. SHOW LINKS: - CITCON London 2025: https://citconf.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Are you being unFAIR with your information-sharing? In this episode, Jeffrey talks us through the F.A.I.R principles of scientific publishing and how they can be applied to software development. Learn why you should prioritise open, accessible information and what you can do to put it into practice. SHOW LINKS: Links: - Weirdly named blog: https://slimemoldtimemold.com/ - Peer review article: https://defenderofthebasic.substack.com/p/we-know-how-to-fix-peer-review-part - Linus's Law: https://en.wikipedia.org/wiki/Linus's_law -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Forget the elevator pitch, you need a “napkin strategy!” In this episode of Troubleshooting Agile, Squirrel and Jeffrey explore the idea of using models instead of talking, which often leads to confusion and frustration. Find out how you can collaborate better with your team when you share explicit and visually mutable models. SHOW LINKS: Links: - Balsamiq's Draft mode: https://balsamiq.com/support/docs/wireframing/editor-overview/project-properties/ - Previous episode on religion and science: https://soundcloud.com/troubleshootingagile/religion-and-science -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Is demarcation stunting your business? In this episode, Squirrel tells us about how his 500-year-old house restoration reminded him of dealing with team members whose strict adherence to demarcation i.e. “That’s not my job!” led to mistakes, poor communication and lack of problem-solving - and why un-demarcation is the best route forward. SHOW LINKS: Links: - Demarcation: https://www.fordtransition.org.uk/stories/trade-unions-at-ford/demarcation - Psychological safety: https://en.wikipedia.org/wiki/Psychological_safety - Seven Habits book: https://en.wikipedia.org/wiki/The_7_Habits_of_Highly_Effective_People -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

The search for ultimate truth has no place in an effective business! In this episode, Jeffrey and Squirrel explain how to detect when your team are stuck in the “rightness” trap and how to move from abstract debate to scientific experiments that help you discover what actually works. SHOW LINKS: Links: - Less Wrong: https://www.lesswrong.com/ - Less Online: https://less.online/ - Abor Summer Camp: https://www.arborsummer.camp/ - Manifest: https://manifest.is/ - Driftwood hiring episode: https://soundcloud.com/troubleshootingagile/driftwood-vs-planks-agile-team-roles-and-skills - Socratic Dialogues: https://dn790004.ca.archive.org/0/items/PlatoDialogues/Plato_dialogues.pdf -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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With so many great reader emails recently Jeffrey and I haven’t got around to discussing CitCon on the podcast yet! This week we do just that, with Jeffrey’s reflections from discussions on the evolving role of AI in coding including Steve Yegge’s new article which revisits whether the ‘death’ of the junior developer will ultimately be a ‘revenge.’ Links: - Steve Yegge article: https://sourcegraph.com/blog/revenge-of-the-junior-developer - Jevon's Paradox: https://en.wikipedia.org/wiki/Jevons_paradox -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Do ‘Experts Have It Easy’? In this episode, Squirrel and Jeffrey discuss how experts and novices can overcome the empathy gap with rapid feedback, and breaking down complex problems into smaller steps to facilitate understanding. SHOW LINKS: Links: - Boyd Kane's article: https://boydkane.com/essays/experts - Gladwell, Blink: https://en.wikipedia.org/wiki/Blink:_The_Power_of_Thinking_Without_Thinking - Shuhari: https://en.wikipedia.org/wiki/Shuhari - Terence Tao on finding gaps in proofs: https://mathstodon.xyz/@tao/111287749336059662 -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

What is the true meaning of accountability? In this episode, Squirrel and Jeffrey share a real-life story that illustrates how it’s often misunderstood. Listen now to learn why it's not about blame or punishment, but about 'rendering an account' - in other words, sharing reasoning and decisions transparently. SHOW LINKS: Links: - Previous episode on accountability: https://itrevolution.com/articles/accountability-leaders-are-accountable-too/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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What can perverse incentives teach us about software development? Join Squirrel and Jeffrey for a discussion on the importance of personal responsibility and the potential benefits of 'blameful' postmortems in driving accountability and improvement within organisations, in this episode of Troubleshooting Agile. SHOW LINKS: Links: - Tal's article: https://talyarkoni.org/blog/2018/10/02/no-its-not-the-incentives-its-you/ - Blameless Postmortems: https://openpracticelibrary.com/practice/blameless-postmortem/ - Perverse Incentives: https://en.wikipedia.org/wiki/Perverse_incentive -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Is topgrading a controversial topic? It seems so. In this episode, Jeffrey and Squirrel revisit the theme of topgrading in recruitment, featured just two episodes ago. Join as they discuss a listener’s experience, the necessity for some structure in interviews and the benefits of learning from candidates' past experiences through stories. SHOW LINKS: - Topgrading: https://en.wikipedia.org/wiki/Topgrading - Topgrading episode link: https://soundcloud.com/troubleshootingagile/threats-and-topgrading-in-executive-hiring - Shu ha ri: https://en.wikipedia.org/wiki/Shuhari - Squirrel's interviewing event: https://squirrelsquadron.com/events/2025/04-10-interviews - TDD for People: https://itrevolution.com/articles/test-driven-development-for-people/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Is shielding your team a sign of good leadership? On this episode, Jeffrey has been riled up by an episode of the podcast, Cortex, and wants to make a case against shielding, which he believes keeps teams disconnected from the reality of business conditions and leads to suboptimal results. SHOW LINKS: - Cortex podcast: https://podcasts.apple.com/us/podcast/cortex/id1001591696 - Dale Carnegie book: https://en.wikipedia.org/wiki/How_to_Win_Friends_and_Influence_People -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Is the use of threats to repel dishonest people a good idea? On this episode of Troubleshooting Agile, Squirrel and Jeffrey talk about the “threat of reference check” and whether the benefits of reducing dishonesty outweigh the drawbacks of damaging trust. Get in touch to tell us what you think. SHOW LINKS: - Domain-Driven Design: en.wikipedia.org/wiki/Domain-driven_design - Big Book of Concepts: mitpress.mit.edu/books/big-book-concepts - Specification by Example: gojko.net/books/specification-by-example/ - Walking Skeleton: wiki.c2.com/?WalkingSkeleton -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
It's time to talk about commitment! Not engagement, which is insufficient to produce effective results. In this episode - a repost of a previous conversation - Squirrel and Jeffrey offer specific tools for effective commitments and tell a story about a company that created a pile of bones instead of a Walking Skeleton. You’ll hear lots of references to “the book.” That’s our book - Agile Conversations!! You can learn more about that here: https://agileconversations.com/agile-conversation-book/ SHOW LINKS: - Domain-Driven Design: en.wikipedia.org/wiki/Domain-driven_design - Big Book of Concepts: mitpress.mit.edu/books/big-book-concepts - Specification by Example: gojko.net/books/specification-by-example/ - Walking Skeleton: wiki.c2.com/?WalkingSkeleton -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

What if complaining could be a good thing? In this episode, Squirrel and Jeffrey discuss the benefits of ‘positive complaining’ and how it can be used to strengthen relationships and offer valuable insights into what matters to the person complaining. Links: Trust Conversation (TDD for People): https://itrevolution.com/articles/test-driven-development-for-people/ Co-conspirators episode: https://soundcloud.com/troubleshootingagile/co-conspirators-and-citcon Squirrel Squadron: https://squirrelsquadron.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
If you’re using Sinek’s “why, what and how” framework for team collaboration, what do you do when it turns out you’re lacking two out of the three?! In this episode, Squirrel and Jeffrey talk about their own experience of this, the concept of leaky abstractions, and the importance of shared problem ownership. Links: - Simon Sinek: https://simonsinek.com/books/start-with-why/ - Somebody Else's Problem Field: https://hitchhikers.fandom.com/wiki/Somebody_Else%27s_Problem_Field - Previous episode about Walking Skeletons - Ep125: Commitment Engagement is Not Enough: https://soundcloud.com/troubleshootingagile/commitment-engagement-is-not-enough - Previous episode about Cycle Time - Ep249: Estimates: A Productive Argument, Part I https://soundcloud.com/troubleshootingagile/reporting-estimates -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Should you start a Guild?In this episode, Squirrel and Jeffrey discuss examples of adverse possession, including listener Marcel-Jan’s experience of starting a Python guild within his team, and how you can take similar proactive steps to help build a more engaging and dynamic community of practice. Links: Co-conspirators episode: https://soundcloud.com/troubleshootingagile/co-conspirators-and-citcon Adverse possession: https://www.linkedin.com/posts/dsquirrel_squirrel-squadron-events-activity-7015965093418934272-1qZf/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
What does it mean to be a co-conspirator? On the run up to CitCon Auckland 2025, join Squirrel and Jeffrey as they reflect on the event they first met, its history and how ‘co-conspirators’ have been pivotal in their careers and client work. Links: - CITCON ANZ 2025: https://citconf.com/auckland2025/ - Chris Matts Communities of Practise: https://theitriskmanager.com/2015/04/19/communities-of-need-community-of-solutions/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
What does it mean to be a flexible leader? In part two of this two-part episode of Troubleshooting Agile, we welcome back Kevin Eikenberry to talk about ‘flexors,’ approaches to leadership that can help leaders and team adapt more effectively, and develop a mindset of experimentation. Links: - Kevin Eikenberry: http://kevineikenberry.com and http://kevineikenberry.com/gift - Flexible Leadership https://kevineikenberry.com/flexible - Betterism: https://thectoclub.com/news/lies-your-tech-team-tells-you/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
What does it mean to be a flexible leader? In this episode of Troubleshooting Agile, we welcome Kevin Eikenberry to talk about complex vs complicated situations, how to experiment rather than sticking to rigid policies, and his new book ‘Flexible Leadership’ Links: - Kevin Eikenberry: http://kevineikenberry.com and http://kevineikenberry.com/gift - Flexible Leadership https://kevineikenberry.com/flexible - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Naive Realism: https://en.wikipedia.org/wiki/Na%C3%AFve_realism -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Is trust the ability to predict someone’s actions? And can it apply to organisations as well as individuals? Join your hosts, Squirrel and Jeffrey, as they tackle the importance of delivering consistent results to foster trust, on this episode of Troubleshooting Agile. Links: - TDD for People, a method for building trust: https://itrevolution.com/articles/trust-and-test-driven-development-for-people/ - Stock picking scam: https://ask.metafilter.com/216295/Is-this-famous-investment-scam-real-or-fiction - Agile Conversations: https://agileconversations.com/agile-conversation-book/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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What are the challenges when it comes to implementing Toyota Kata at scale? In this episode of Troubleshooting agile, Jeffrey talks about how they’re using the Improvement and Coaching Katas to foster better structured learning and accountability across multiple teams. Links: - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Shu, Ha, Ri: https://en.wikipedia.org/wiki/Shuhari - Previous episode - Toya Toyota Kata A-Z: https://soundcloud.com/troubleshootingagile/toyota-kata-a-z -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Why can't I apply for a driving license at 3 AM? Join Squirrel and Jeffrey in discussion on the history and challenges of modernising legacy systems and how delivering incremental improvements can "strangle" the pitfalls of a full rewrite, in this episode of Troubleshooting Agile. Links: - Dafydd Vaughan on DVLA batch systems: https://dafyddvaughan.uk/blog/2025/why-some-dvla-digital-services-dont-work-at-night/ - Joel Spolsky on not rewriting: https://www.joelonsoftware.com/2000/04/06/things-you-should-never-do-part-i/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Does asking for the “dumbest” solutions stimulate the most creative ideas? Join Squirrel and Jeffrey as they answer two listener questions on the theme of boosting creativity, including why you might wear a funny hat to your team warm-up, in this week’s episode of Troubleshooting Agile. Links: - Core Protocols Checkin: https://thecoreprotocols.org/protocols/checkin - Dave Snowden on Changing Clothes: https://medium.com/@brixen/dave-snowden-how-leaders-change-culture-though-small-actions-766cd2bf5128 - Niko Niko chart: https://www.agilealliance.org/glossary/niko-niko/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Balancing psychological safety and high standards is crucial for high performance in your tech team. Join Squirrel and Jefferey for a discussion on this, plus the misconceptions around perks and productivity, in this week’s episode of Troubleshooting Agile LINKS - Safety vs standards article: https://www.leadingsapiens.com/psychological-safety-vs-high-standards/ - Challenge article: https://www.nobelcoaching.com/tag/challenge/ - Flow book: https://www.goodreads.com/book/show/66354.Flow - Brian Marick: http://www.exampler.com/ease-and-joy.html -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Can you drive change in your organisation by accelerating crises? In this episode, Squirrel and Jeffrey discuss Deming’s philosophy and explore how visibility and awareness of issues can bring about necessary change. LINKS - Deming: https://en.wikipedia.org/wiki/W._Edwards_Deming - Panel discussion: https://www.youtube.com/watch?v=bu7JMAQggfo - Information radiators: https://www.agilealliance.org/glossary/information-radiators/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Is your plan to avoid conflict making things worse? In this episode, Squirrel and Jeffrey discuss the Paul and Ted Case Study, the concept of 'easing in,' and what leaders should do instead, on this episode of Troubleshooting Agile. LINKS - Eight Behaviors for Smarter Teams: https://www.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Do you document and analyse failure? In this episode, Squirrel and Jeffrey draw inspiration from Donald Knuth's detailed study of his own software mistakes to give you the lowdown on learning from past mistakes, including meaningful postmortems and retrospectives. LINKS: - Knuth's paper: https://yurichev.com/mirrors/knuth1989.pdf - Foundation Failures: https://www.abebooks.com/Foundation-Failures-Szechy-C-Concrete-Publications/20924178050/bd -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
What do you do when you inherit a 20 year old codebase? In this episode, Squirrel and Jeffrey look at an extreme example of legacy software and discuss why it's important to understand past contexts as well as address modern discrepancies. Links: - Brian's Archaeology Tips: https://www.linkedin.com/pulse/10-tips-software-archeologists-brian-reich-n0ase - Ask Why, But Never Answer: https://blog.jbrains.ca/permalink/ask-why-but-never-answer - Macintosh's Backward Capacitor: https://www.downtowndougbrown.com/2024/11/the-capacitor-that-apple-soldered-incorrectly-at-the-factory/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

How do you make sure that critical information is preserved over time? Tune in to learn about “reverse smuggling,” lost TV shows, outdated video game formats, and Rob Landley's Petrochemical archaeology, in this week’s episode of Troubleshooting Agile. Links: - Petrochemical archaeology from Rob Landley: https://landley.net/history/mirror/institutional_memory.html - Dr. Who archaeology: https://en.wikipedia.org/wiki/Doctor_Who_missing_episodes -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Can extreme constraints help you think of radically different solutions? In this week’s episode, Jeffrey and Squirrel explore what happens when you point a figurative gun at your team, inspired by Grant Slatton's provocative article 'Algorithms We Develop Software By’ Links: - Grant's article; https://grantslatton.com/software-pathfinding#algorithms-we-develop-software-by - Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Independence Day: https://www.linkedin.com/pulse/three-incendiary-questions-douglas-squirrel-seqre/ - Feature thinning: https://agileconversations.com/blog/ford-not-ferrari-feature-thinning-and-roi/ - Oblique Strategies cards: https://en.wikipedia.org/wiki/Oblique_Strategies -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Would you delete your unfinished work to ensure a fresh start? On this week’s episode, Jeffrey and Squirrel discuss whether using deletion as a tool can provide focus and improvement, with help from Grant Slatton's provocative article 'Algorithms We Develop Software By’ Links: - Grant's article: https://grantslatton.com/software-pathfinding#algorithms-we-develop-software-by - Code as liability: https://wiki.c2.com/?SoftwareAsLiability - Bird by Bird by Ann Lamott: https://www.goodreads.com/book/show/48578933-bird-by-bird - Spike: https://agiledictionary.com/209/spike/#comment-57 - Code deletion at Apple: https://folklore.org/Negative_2000_Lines_Of_Code.html -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Do you or your team show resistance to change? There are some common ingrained habits that can affect your ability to learn. Find out how difficult conversations, pair programming, and test-driven development can help you create new habits to foster meaningful transformation, in this episode of Troubleshooting Agile. Links: - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Karate Kid: https://en.wikipedia.org/wiki/The_Karate_Kid - Shu Ha Ri: https://en.wikipedia.org/wiki/Shuhari - Wardley mapping: https://en.wikipedia.org/wiki/Wardley_map -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Do you avoid making uncertain predictions in favour of task lists to ensure success? If a fear of being wrong means you can’t embrace uncertainty and learn from mistakes then you’re missing out on the natural discomfort of learning. Find out more about how to combat this in this episode of Troubleshooting Agile Links: - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Recent Kata episode: https://soundcloud.com/troubleshootingagile/toyota-kata-a-z - Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow - Kathryn Schulz on being wrong: https://www.ted.com/talks/kathryn_schulz_on_being_wrong -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
When deception overshadows disappointment, severe ethical breaches can occur. Join your hosts, Squirrel and Jeffrey to discover how clear, honest communication can make sure you’re not dealing with the next Volkswagen emissions scandal, on this episode of Troubleshooting Agile. Links: - Goal displacement: https://www.oxfordreference.com/display/10.1093/acref/9780191843273.001.0001/acref-9780191843273-e-122 - Passive voice: https://en.wikipedia.org/wiki/Passive_voice - Normalisation of Deviance: https://en.wikipedia.org/wiki/Normalization_of_deviance - Volkswagen emissions scandal: https://en.wikipedia.org/wiki/Volkswagen_emissions_scandal -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Challenging the iron triangle in software development - balancing quality, time and scope. In this episode, Squirrel and Jeffrey discuss Andy Giese’s recent provocative article 'How to Make Product Give a Shit About Your Architecture Proposal.’ Join us to learn how you can use ‘feature thinning’ and joint design to promote collaborative approaches in situations like this. Links: - Andy G's article: https://gieseanw.wordpress.com/2024/10/09/how-to-make-product-give-a-shit-about-your-architecture-proposal/ - Getting To Yes, on interests and positions: https://en.wikipedia.org/wiki/Getting_to_Yes -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “scientific thinking” “the Improvement Kata” and “the Coaching Kata”. In this bumper episode, Squirrel and Jeffrey discuss quality and delivery the Toyota Way. Links: - Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html - Gemba: en.wikipedia.org/wiki/Gemba Other relevant episodes: - Episode 214 - Get Your Reps In: https://soundcloud.com/troubleshootingagile/get-your-reps-in -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Your elaborate spreadsheet that prioritises features isn’t rigorous mathematical analysis and should be a conversation starter not a definitive guide. Find out how to avoid ‘Mathiness’ with Squirrel and Jeffrey in the latest from Troubleshooting Agile. Links: - Mathiness article: https://www.votito.com/methods/mathiness -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Need to transform decision-making in your agile team? In this episode, we discuss how to harness the power of perceptiveness using Jeffrey’s insights from a lecture on the architect Christopher Alexander and the book 'How Emotions Are Made.' Links: How to Become Perceptive: https://www.henrikkarlsson.xyz/p/perceptive - Ryan Singer’s Christopher Alexander: A Primer : https://www.youtube.com/watch?v=ESTckhhKS0k - Book: How Emotions are Made: https://lisafeldmanbarrett.com/books/how-emotions-are-made/ - Naive Realism https://en.wikipedia.org/wiki/Na%C3%AFve_realism_(psychology) - Annie Duke: Thinking in Bets https://www.goodreads.com/book/show/35957157-thinking-in-bets -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at https://agileconversations.com/ And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Create, nurture, and increase empathy with all your customers, even the ones you didn't know you had! Inspired by Gojko Adzic and his new book Lizard Optimisation, Squirrel and Jeffrey discuss how you can do just that, on this episode of Troubleshooting Agile. Links: - Gojko’s book, Lizard Optimisation: https://www.amazon.com/Lizard-Optimization-Product-Engaging-Long-Tail/dp/0993088171 - Kahneman Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

The products you have today could be 5x more profitable if you found out how customers really use them and tuned accordingly, says Gojko Adzic - and we’re inclined to agree! Find out how to do it on this episode ofTroubleshooting Agile your hosts, Squirrel and Jeffrey. Links: - Gojko’s book, Lizard Optimisation: https://www.amazon.com/Lizard-Optimization-Product-Engaging-Long-Tail/dp/0993088171 - Gojko Adzic on LinkedIn https://www.linkedin.com/in/gojko/ - Long tail: https://en.wikipedia.org/wiki/Long_tail - Nassim Taleb: https://en.wikipedia.org/wiki/Nassim_Nicholas_Taleb -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Junior coders aren't going to be purged, but trained, just like we taught ditch-diggers to drive excavators. Find out why Squirrel thinks Steve Yegge is wrong, on this episode of Troubleshooting Agile. Links: Enterprise Technology Leadership Summit: https://itrevolution.com/product/enterprise-technology-leadership-summit-las-vegas-2024/ - Steve Yegge's talk at ETLS: article https://sourcegraph.com/blog/the-death-of-the-junior-developer , video https://videos.itrevolution.com/watch/1002959965 - Gene Kim at ETLS: https://itrevolution.com/articles/observing-the-impact-of-ai-on-law-firms-software-and-writing-winners-and-losers/ - Patrick Debois at ETLS: https://videos.itrevolution.com/watch/1002959794 -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Being radically transparent by reporting progress daily has surprisingly positive effects. Learn how and why to do daily flashes in this episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey. Links: - PPP reporting: https://en.wikipedia.org/wiki/Progress,_plans,_problems - Wienberg, Becoming a Technical Leader: https://www.goodreads.com/book/show/714344.Becoming_a_Technical_Leader - Westrum's generative culture: https://itrevolution.com/articles/westrums-organizational-model-in-tech-orgs/ - Improvement Kata episode: https://soundcloud.com/troubleshootingagile/toyota-kata-part-ii - Electronic Lab Notebooks: https://en.wikipedia.org/wiki/Electronic_lab_notebook - Squirrel's new podcast: https://podcasts.apple.com/gb/podcast/the-insanely-profitable-tech-podcast/id1758772797 -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

The most obnoxious person in your team may in fact be saving your bacon. Discover why and how to encourage "disagreeable givers" in this episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey. Links: - Givers and Takers from Harvard Business Review: https://hbr.org/2013/04/in-the-company-of-givers-and-takers - Disagreeable Givers: https://www.inc.com/laura-montini/the-most-undervalued-employee-at-any-organization.html - Collaboration Matrix: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Talk louder, set limits on your generosity, and learn to disappoint people helpfully. On this episode, Squirrel and Jeffery offer advice inspired by Adam Grant on giving and taking in your organisation. Links: - Adam Grant on giving and taking: https://hbr.org/2013/04/in-the-company-of-givers-and-takers -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “the Coaching Kata”. In part three of this mini series, Squirrel and Jeffrey discuss quality and delivery the Toyota Way. Links: - Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html - Gemba: https://en.wikipedia.org/wiki/Gemba Other relevant episodes: - https://soundcloud.com/troubleshootingagile/get-your-reps-in - https://soundcloud.com/troubleshootingagile/toyota-kata-part-i - https://soundcloud.com/troubleshootingagile/toyota-kata-part-ii -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “the Improvement Kata”. In part two of our Toyota Kata series, Squirrel and Jeffrey discuss quality and delivery the Toyota Way. Links: - Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html - Gemba: https://en.wikipedia.org/wiki/Gemba Other relevant episodes: https://soundcloud.com/troubleshootingagile/get-your-reps-in https://soundcloud.com/troubleshootingagile/toyota-kata-part-i -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “scientific thinking”. In part one of this mini series, Squirrel and Jeffrey discuss quality and delivery the Toyota Way. Links: - Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html - Gemba: https://en.wikipedia.org/wiki/Gemba Other relevant episodes: https://soundcloud.com/troubleshootingagile/get-your-reps-in -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html effrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Too ashamed of your outdated tech to ask for help with it or touch the ancient code? 70s heartthrob Barry Manilow has the cure for your "technical shame" - Squirrel and Jeffrey explain why on this episode of Troubleshooting Agile. Links: - Barry Manilow Effect paper: https://www.psychologyib.com/uploads/1/1/7/5/11758934/the_spotlight_effect_-_ib_psychology.pdf -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Stop trying to control what your software does! Instead, invite surprising answers from users that lead to amazing product innovations. This episode of Troubleshooting Agile features a lesson from 18th-century Spain via Elan Ullendorf. Links: - 500 maps article by Elan Ullendorff: https://escapethealgorithm.substack.com/p/should-this-be-a-map-or-500-maps - Wardley Mapping: https://en.wikipedia.org/wiki/Wardley_map - Brain Writing: https://www.mindtools.com/ak3qj17/brainwriting - Clean Language: https://en.wikipedia.org/wiki/Clean_language -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Being puzzled is the first step to genuine questions and real learning. Join your hosts Squirrel and Jeffrey to discover why execs like you need more “aporia” to understand your teams and lead them effectively, on this episode of Troubleshooting Agile. Links: - Aporia: https://en.wikipedia.org/wiki/Aporia - Derrida: https://en.wikipedia.org/wiki/Jacques_Derrida - Dave Snowden's talk: https://gist.github.com/owulveryck/4ac8c96c16f5a48de24f8a0e949ad9a5 -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
You’re allowed to do much more than you think, including working outside your team, disappointing others (helpfully), or learning things that aren’t on your business card. On this episode, we continue our theme of agency with inspiring ideas from a listener email. Links: - Things You're Allowed to Do: https://milan.cvitkovic.net/writing/things_youre_allowed_to_do/ - Stone Soup: https://agileconversations.com/blog/stonesoup/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Successful experiments with negative results are a vital part of learning to have agency. Discover how to fail for success on this episode of Troubleshooting Agile with our guest. Sammy Hath: Links: - https://hath.blog/posts/hire/ - https://hath.blog/posts/cultivating-destroying-agency/ - Failing for Success: https://failingforsuccess.substack.com - Taleb’s Antifragile book: https://en.wikipedia.org/wiki/Antifragile_(book) -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com…
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Troubleshooting Agile

"Agency" "empowerment" "accountability" can be empty promises to your tech team, or real skills you can learn. In this episode, Squirrel and Jeffrey are joined by “competent minion” Sammy Hath to discuss how to solve difficult problems. Links: - https://hath.blog/posts/hire/ - https://hath.blog/posts/cultivating-destroying-agency/ - Message to Garcia episode: https://soundcloud.com/troubleshootingagile/message-to-garcia - Patrick McKenzie: https://www.kalzumeus.com/ - Paul Graham on agency at university: https://www.paulgraham.com/college.html - Commander’s intent: https://en.wikipedia.org/wiki/Intent_(military) -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Fast feedback to executives on whether executing the HiPPO (Highest Paid Person's Opinion) actually made your software more profitable. Get answers on how and why "prediction markets" speed up learning, on this episode of Troubleshooting Agile, with Douglas Squirrel and Jeffrey Fredrick. Links: - Manifest prediction markets conference: https://www.manifest.is/ - Previous episode on predictions and bets: https://agileconversations.com/blog/lies-predictions-experiemnts-bets/ - Public prediction markets: https://manifold.markets/ - CITCON session: https://citconf.com/wiki/index.php?title=Prediction_markets,_track_records_and_reputations_in_Software -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Frequent repetition and practice doesn't constitute micromanagement, if done well: it reinforces accountability and alignment. Tune in to this episode of Troubleshooting Agile to find out how and why you and your tech team need daily rehearsal and feedback, with your hosts, Squirrel and Jeffrey. Links: - Toyota Kata Practice Guide: https://theleanthinker.com/2017/12/21/mike-rother-the-toyota-kata-practice-guide/ - Dojo handout: https://itrevolution.com/product/conversational-dojo-kit/ - Shuhari: https://en.wikipedia.org/wiki/Shuhari - Karate Kid: https://www.youtube.com/watch?v=LerwIYmNFXY - Situational Leadership: https://en.wikipedia.org/wiki/Situational_leadership_theory -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Getting users to love your product isn't enough. Somebody needs to give you rectangular pictures of kings and presidents in exchange for it. Join your hosts, Squirrel and Jeffrey for product pitfalls and how to avoid them, on this episode of Troubleshooting Agile. Links: - Squirrel's tweet: https://twitter.com/douglassquirrel/status/1791438669070426526 - Rectangular pictures of the king: https://www.bankofengland.co.uk/banknotes/king-charles-banknotes -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

If you or your tech leaders are exhausted from tracking an overwhelming number of individual tickets, features, or products, you're gardening when you should be farming. On this episode of Troubleshooting Agile, Squirrel and Jeffrey give their insights on how to manage whole "flocks" of engineers and customers. Links: - Briefing and Back Briefing : https://soundcloud.com/troubleshootingagile/briefing-and-back-briefing - Trapped on local optima: https://en.wikipedia.org/wiki/Hill_climbing#Local_maxima - Squirrel Squadron: https://squirrelsquadron.com -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

You've never been in a plane crash because accident investigations are blameless, but do you know how to run a blame-free postmortem? Timelines, timeboxes, and more ways to learn from disasters before they happen, when you join Squirrel and Jeffrey on this episode of Troubleshooting Agile. Links: - Airline Safety article - https://asteriskmag.com/issues/05/why-you-ve-never-been-in-a-plane-crash - Root Cause Analysis slides: https://douglassquirrel.s3.amazonaws.com/rca/hands-on-root-cause.pdf - Psychological Safety, Amy Edmondson - https://www.youtube.com/watch?v=LhoLuui9gX8 - Squirrel Squadron - You can sign up to the free forum here: https://squirrelsquadron.com/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

When disaster looms and results are immediate, joint design really shines by driving informed, prompt, unpopular decisions. Learn how to keep your decision process when all about you are losing theirs, with your hosts, Squirrel and Jeffrey, Links: - Horowitz on wartime vs peacetime: https://a16z.com/peacetime-ceo-wartime-ceo/ - Squirrel decisiveness story: https://twitter.com/douglassquirrel/status/1782016446689673366 - Source of Livy quote: https://acoup.blog/2024/04/26/collections-phalanxs-twilight-legions-triumph-part-ivc-perseus/ - CITCON Europe 2024, May 24th & 25th: https://citconf.com/zagreb2024/ - Squirrel Squadron: https://squirrelsquadron.com -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Is your timid tech team constantly seeking direction and second-guessing themselves? Improvement is possible - if you create frequent accountability. Discover how your team can get a "message to Garcia", by tuning in this episode of Troubleshooting Agile. Links: - Patrick McKenzie tweet: https://twitter.com/patio11/status/1781424185094402558 - Sammy (Patrick's EA) on agency: https://hath.blog/posts/cultivating-destroying-agency/ - Message to Garcia: https://courses.csail.mit.edu/6.803/pdf/hubbard1899.pdf - Theory X and Theory Y: https://www.linkedin.com/pulse/why-we-cannot-learn-damn-thing-from-semco-toyota-niels-pflaeging/ - Briefing and Back Briefing:https://soundcloud.com/troubleshootingagile/briefing-and-back-briefing - Radiating Intent:https://agileconversations.com/blog/driving-lessons/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
The Imperial Japanese Navy and Borland Software made the same strategic mistake: testing hypotheses but ignoring negative results. Join your hosts, Squirrel and Jeffrey to discover what they missed and how you can make falsification work for you on this episode of Troubleshooting Agile. Links: - Shattered Sword: http://www.shatteredswordbook.com/ - Borland: https://en.wikipedia.org/wiki/Borland - Bank-robbing story: https://www.youtube.com/watch?v=RJVHTQSvUIo -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Do you have an "Eeyore" in your technology team, for whom it's all thorns and no roses? Can you help them to be more Tigger.. and would you even want to? Join Squirrel and Jeffrey as they discuss pessimism and burnout on this episode of Troubleshooting Agile. Links: - Eeyore & Tigger: https://en.wikipedia.org/wiki/List_of_Winnie-the-Pooh_characters - Previous episode on burnout: https://agileconversations.com/blog/fixing-burnout-by-disagreeing-and-disappointing/ - Unilateral control model vs mutual learning: https://agileconversations.com/blog/directive-vs-mutual-learning/ - Motivational interviewing: https://en.wikipedia.org/wiki/Motivational_interviewing - Dr. Burns magic button: https://www.psychologytoday.com/gb/blog/in-therapy/200901/seven-questions-david-d-burns - Nonviolent communication: https://en.wikipedia.org/wiki/Nonviolent_Communication -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Mistakes are only obvious looking backwards, looking forwards, they seem like good ideas. On this episode of Troubleshooting Agile, Squirrel and Jeffrey discuss why they encourage meaningful errors that lead to learning and how a negative result is a sign of a successful experiment. Links: - Retrospective Coherence: https://www.chriscorrigan.com/parkinglot/retrospective-coherence-and-the-road-not-taken/ - Bicycle history: https://rootsofprogress.org/why-did-we-wait-so-long-for-the-bicycle - Covid predictions: https://thezvi.substack.com/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Agile is dead, but does anyone care? Cynefin tells us that we should be watching the slope of improvement, not aiming for a mythical "best practice". Squirrel and Jeffrey discuss why agile is irrelevant, on this episode of the (ironically named) Troubleshooting Agile podcast. Links: - Ubiquitous Language: https://martinfowler.com/bliki/UbiquitousLanguage.html - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - No Vehicles in the Park episode: https://soundcloud.com/troubleshootingagile/no-vehicles-in-the-park -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Has "adopting Jira" become the definition of "being agile"? If so, Squirrel says he’ll find another line of work! Tune in to hear Squirrel and Jeffrey's discussion on using the right tools for certain and uncertain environments, on this episode of Troubleshooting Agile. - Squirrel’s Jira tweet: https://x.com/douglassquirrel/status/1767536165790376281?s=20 - Chris Matts on Needs and Solutions: https://theitriskmanager.com/2015/04/19/communities-of-need-community-of-solutions/ - Confirmation bias: https://en.wikipedia.org/wiki/Confirmation_bias - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Last week’s episode on certainty and uncertainty: https://soundcloud.com/troubleshootingagile/decentralisation-dilemmas -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Build centralised, standard structures for your tech only when you're sure the terrain isn't moving under your feet and stable software is no guarantee against market avalanches. This week’s episode is all about centralisation and decentralisation, with your hosts, Squirrel and Jeffrey. Links: - Wardley Mapping: https://en.wikipedia.org/wiki/Wardley_map - Pioneers, Settlers, Town Planners: https://wardleypedia.org/mediawiki/index.php/Pioneers_settlers_town_planners - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Entangled Trios: https://www.peterhinssen.com/blog/dealing-with-complexity-in-the-never-normal -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Cancel your standup and record your decisions in writing, not conversations. This week on Troubleshooting Agile, Collaborations Expert and Author, Sumeet Moghe joins Squirrel and Jeffrey to explore "async-first" software development. Links: - Sumeet Moghe: https://www.linkedin.com/in/sumeetmoghe/ and https://www.asyncagile.org/ - The Async-First Playbook: https://www.thoughtworks.com/en-gb/insights/books/async-first-playbook asyncagile.org - Alistair Cockburn graph: https://agileconversations.com/AlistairCockburnCommunicationGraph.png - Martin Fowler "Periodic Face-to-Face": https://martinfowler.com/bliki/PeriodicFaceToFace.html - James Tannier, Effective Remote Work: https://pragprog.com/titles/jsrw/effective-remote-work/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Go ahead and bravely demand the next feature right after the completion of the last! This week on Troubleshooting Agile, Squirrel tells us why he likes to be more demanding than Kent Beck. Links: - Kent Beck: https://en.wikipedia.org/wiki/Kent_Beck - Tidy First: https://tidyfirst.substack.com/p/tidy-first-in-one-page - Extreme Programming: https://en.wikipedia.org/wiki/Extreme_programming -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
This week on Troubleshooting Agile, we bring you a bumper edition of 2022’s Summer Shorts - Learning Loops. Taking iterative development to heart, Squirrel and Jeffrey discuss six learning loop topics in less than five minutes each. Join us to learn about: - Basic daily learning loops - Weekly planning - Elephant Carpaccio - Walking the board - Retrospectives - OKRs -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

"Scope" and "requirements" for software rely on a common understanding of basic concepts like "vehicles" or "names" but humans have no idea how to nail down those ideas. Join your host Squirrel and Jeffrey to find out why, and what to do about it, on this episode of Troubleshooting Agile. Links: - No Vehicles in the Park game: https://novehiclesinthepark.com - Keith Braithwaite: https://twitter.com/keithb_b - The Big Book of Concepts: https://mitpress.mit.edu/9780262632997/the-big-book-of-concepts/ - Falsehoods programmers believe about names: https://www.kalzumeus.com/2010/06/17/falsehoods-programmers-believe-about-names/ - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Domain Driven Design and ubiquitous language: https://en.wikipedia.org/wiki/Domain-driven_design -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

One guy you've never heard of kept the Apollo moonshot on track - by holding great meetings and taking super notes. Do your ADRs and Notion pages measure up? We’re talking Bill Tindall and the Tindallgram on today's episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey. (Some editing snafus mean no intro/outro music this week, but the same juicy words as always!) Links: - Tindallgrams archive: https://www.nasa.gov/history/alsj/alsj-Tindallgrams.html - Bill Tindall: https://en.wikipedia.org/wiki/Bill_Tindall -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

How can your organisation be simultaneously fast and collaborative? Foster willingness to fail successfully and collaboratively, while applying strong leadership and accountability. Find out why and how on this episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey. Links: - Teal Organisations book: https://en.wikipedia.org/wiki/Reinventing_Organizations -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

How can you do risky experiments even in the most risk-averse organisations? Find the answers on this week’s episode as Squirrel and Jeffrey discuss the value of two-way doors and reversible decisions for your tech team and your product. Links: - Jeff Bezos on Doors: https://www.inc.com/jeff-haden/amazon-founder-jeff-bezos-this-is-how-successful-people-make-such-smart-decisions.html - Feature Flags: https://martinfowler.com/articles/feature-toggles.html -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

You know investing in skills or tech advancements will speed you up, but how to make it happen? Convincing your boss is all kinds of wrong! On this week’s episode of Troubleshooting Agile we discuss why and what works better, with your hosts Squirrel and Jeffrey. Links: - Gene Kim, Wiring the Winning Organization: https://myresources.itrevolution.com/id006657164/Wiring-the-Winning-Organization - Slowification episode: https://soundcloud.com/troubleshootingagile/gene-kim-on-winning-organisations-part-ii-slowification - Trust Conversation: https://itrevolution.com/articles/trust-and-test-driven-development-for-people/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Use a shared language to ensure good ideas for your product or team aren't crushed before they get a chance to live. Inspired by Elizabeth Van Nostrand’s article, Jeffrey and Squirrel discuss the concept of “Butterfly Ideas,” on this episode of Troubleshooting Agile. Links: - Butterfly Ideas: https://acesounderglass.com/2022/02/04/butterfly-ideas/ - Wiring the Winning Organisation, Gene Kim: https://itrevolution.com/product/wiring-the-winning-organization/ - Six Thinking Hats: https://www.debonogroup.com/services/core-programs/six-thinking-hats/ - Brene Brown, Rising Strong: https://brenebrown.com/book/rising-strong/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
ChatGPT is a boring writer, but can be a fantastic teacher. This week on Troubleshooting agile, we discuss how you can use AI language models to learn how to have difficult conversations with colleagues and disappoint them helpfully, with your hosts, Squirrel and Jeffrey. Links: Roger Schwarz's Ted and Paula conversation: in https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Incompatible regulations, competing customers - this week, a listener in a government IT agency tells us about his team's difficult challenges. Jeffrey and I recommend a (difficult!) path to platform success on this episode of Troubleshooting Agile. Links: - Books by Gene Kim: https://www.goodreads.com/author/show/328437.Gene_Kim -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Phoenix Project author, Gene Kim, is back on Troubleshooting Agile to discuss the groundbreaking theories of organizational management described in his new book, Wiring the Winning Organization. In this episode (part three of three), Gene discusses how and why you should be "simplifying” and “amplifying" in your DevOps team. Links: - Wiring the Winning Organization: https://itrevolution.com/product/wiring-the-winning-organization/ - Twitter: https://twitter.com/RealGeneKim - LinkedIn: https://www.linkedin.com/in/realgenekim/ - Steve Yegge Amazon Platform Rant: https://gist.github.com/chitchcock/1281611 - Investments Unlimited: https://itrevolution.com/product/investments-unlimited/ - Nyquist–Shannon sampling theorem https://en.wikipedia.org/wiki/Nyquist–Shannon_sampling_theorem - High Output Management: https://bookshop.org/p/books/high-output-management-andrew-s-grove/6730629 - Ratio (cookbook) https://bookshop.org/p/books/ratio-the-simple-codes-behind-the-craft-of-everyday-cooking-michael-ruhlman/8881759 -------------------------------------------------- About Our Guest Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019), and co-author of the Shingo Publication Award winning Accelerate (2018), The DevOps Handbook (2016), and The Phoenix Project (2013). Since 2014, he has been the founder and organizer of DevOps Enterprise Summit, studying the technology transformations of large, complex organizations. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Phoenix Project author, Gene Kim, is back on Troubleshooting Agile to discuss the groundbreaking theories of organizational management described in his new book, Wiring the Winning Organization. In this episode (part two of three), Gene describes the “Danger Zone”, and the first of three mechanisms for exiting the high-risk zone: Slowification. Links: - Wiring the Winning Organization: https://itrevolution.com/product/wiring-the-winning-organization/ - Twitter: https://twitter.com/RealGeneKim - LinkedIn: https://www.linkedin.com/in/realgenekim/ - The MIT Sailing System: https://videos.itrevolution.com/watch/871558334/ - Look Back Less: https://world.hey.com/jason/look-back-less-848e9db0 -------------------------------------------------- About Our Guest Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019), and co-author of the Shingo Publication Award winning Accelerate (2018), The DevOps Handbook (2016), and The Phoenix Project (2013). Since 2014, he has been the founder and organizer of DevOps Enterprise Summit, studying the technology transformations of large, complex organizations. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Phoenix Project author, Gene Kim, joins us on Troubleshooting Agile to discuss the groundbreaking theories of organizational management described in his new book, Wiring the Winning Organization. In this episode (part one of three), Gene talks about his mission to improve the way work is done at the world’s largest organizations, how that led to his collaboration with coauthor Dr. Steven Spear, and their “parsimonious” theories of workplace organization. Links: - Wiring the Winning Organization: https://itrevolution.com/product/wiring-the-winning-organization/ - Twitter: https://twitter.com/RealGeneKim - LinkedIn: https://www.linkedin.com/in/realgenekim/ - The Idealcast: https://itrevolution.com/podcast/ - High Velocity Edge: https://bookshop.org/p/books/the-high-velocity-edge-how-market-leaders-leverage-operational-excellence-to-beat-the-competition-steven-spear/8209849 - The Goal: https://bookshop.org/p/books/the-goal-a-process-of-ongoing-improvement-eliyahu-m-goldratt/9895070?ean=9780884271956 -------------------------------------------------- About Our Guest Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019), and co-author of the Shingo Publication Award winning Accelerate (2018), The DevOps Handbook (2016), and The Phoenix Project (2013). Since 2014, he has been the founder and organizer of DevOps Enterprise Summit, studying the technology transformations of large, complex organizations. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Effective executives draw on extensive battle scars for guidance and insight. Join your hosts Squirrel and Jeffrey to discover how to learn from the elders, and become one yourself, on today's episode of Troubleshooting Agile. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Tech teams operate best with clearly defined "negative space" that's not in scope - and leaders are more receptive to defining it than they think. Join your hosts Squirrel and Jeffrey to learn why the principles of art apply to product development on today's episode of Troubleshooting Agile. Links: - Yves Klein: https://www.tate.org.uk/art/artworks/klein-ikb-79-t01513 - Kano model: https://en.wikipedia.org/wiki/Kano_model - Trust Conversation: https://itrevolution.com/articles/test-driven-development-for-people/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Your niggling worries and minor observations are "bench sweeps", valuable dust that are worth refining into gold. Listen to this week’s episode of Troubleshooting Agile to learn why you shouldn't ignore your gut feelings, with your hosts Squirrel and Jeffrey! Links: - Not "Eureka" but "That's Funny": https://quoteinvestigator.com/2015/03/02/eureka-funny/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Know what users think of your software as soon as it's done - the secret is immediacy and frequency. Listen to today’s episode to find out how daily feedback is absolutely possible, with your hosts Squirrel and Jeffrey on Troubleshooting Agile. Links: - Glidepath Indicator: https://agileconversations.com/blog/glideslope/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Today on Troubleshooting Agile, we answer a listener’s question on how to get disparate teams co-operating on a shared objective - and how to get them sharing bad news! Listen to hear our discussion and solutions, with your hosts, Squirrel and Jeffrey. Links: - Trust Conversation: https://itrevolution.com/articles/test-driven-development-for-people/ - Psychological Safety: https://amycedmondson.com/psychological-safety/ - Jonah Jameson: https://en.wikipedia.org/wiki/J._Jonah_Jameson -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
What to do when your tech team isn't arguing (productively!)? Join us on Troubleshooting Agile to learn practical ideas for discovering shared facts and creating constructive conflict, with your hosts, Squirrel and Jeffrey. Links: - Test-Driven Development for People: https://itrevolution.com/articles/test-driven-development-for-people/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part three of their 3-stage diagnostics for discovering missing conversations. Links: - Stratechery quadrant: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization - The Line: https://themanagershandbook.com/consciousness/the-line - NVC Feelings and Needs: https://www.sociocracyforall.org/nvc-feelings-and-needs-list/ - Amador, LEAP: https://leapinstitute.org/about/ - Schwarz, Eight Behaviours: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part two of their 3-stage diagnostics for discovering missing conversations Links: - Edmondson, Teaming: https://www.goodreads.com/en/book/show/7023600 - Liberating Structures: https://www.liberatingstructures.com/ - Anarchic Planning series: - https://soundcloud.com/troubleshootingagile/citcon-open-space-and-lean-coffee-part-i - https://soundcloud.com/troubleshootingagile/citcon-open-space-and-lean-coffee-part-ii -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part one of their 3-stage diagnostics for discovering missing conversations Links: - Simon Sinek, Start With Why: https://simonsinek.com/books/start-with-why/ - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share their diagnostics for discovering missing conversations Links: - Psychological Safety: https://amycedmondson.com/psychological-safety/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Is your tech team choosing safety by doing everything, or do you dump more than you do? Join us today on Troubleshooting Agile to uncover the more profitable path through "negative space" with Squirrel and Jeffrey. Links: - Previous episode mentioning negative space: https://agileconversations.com/blog/the-two-shirt-solution-for-agile-chaos/ - Where's Wally: https://en.wikipedia.org/wiki/Where%27s_Wally%3F -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Don't let your engineers outsource risk by settling for a list of tasks, instead give them real business-meaningful targets and permission to fail. Join your hosts, Jeffrey and Squirrel on this episode of Troubleshooting Agile to talk OKRs (Objectives and Key Results) and getting your team in alignment. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick. Listen to part three of our three part series to find out how and why you should try anarchic agenda-setting for your next offsite, meeting, or conference. Links: CITCON Berlin: https://citconf.com/berlin2023/ - Open Space: https://citconf.com/openspace.php - Lean Coffee: http://leancoffee.org -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick. Listen to part two of our three part series to find out how and why you should try anarchic agenda-setting for your next offsite, meeting, or conference. Links: - CITCON Berlin: https://citconf.com/berlin2023/ - Open Space: https://citconf.com/openspace.php - Lean Coffee: http://leancoffee.org -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick. Find out how and why you should try anarchic agenda-setting for your next offsite, meeting, or conference, this week on Troubleshooting Agile. Links: - CITCON Berlin: https://citconf.com/berlin2023/ - Open Space: https://citconf.com/openspace.php - Lean Coffee: http://leancoffee.org -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
There are over 100 words for feelings, from affectionate to yearning, but it’s likely you only use a few at work, if at all. Join us on Troubleshooting Agile to learn about having empathy for yourself and others, with your hosts, Squirrel and Jeffrey. Links: - Conscious Leadership and “The Line”: https://soundcloud.com/troubleshootingagile/walking-the-line-emotional-unawareness - NVC Feelings & Needs inventories: https://www.nonviolentcommunication.com/learn-nonviolent-communication/feelings/?doing_wp_cron=1691331684.0416300296783447265625 -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Empathetic listening works for intervening with addicts and schizophrenics, why don't you try it in conflicts over product features or customer deadlines? Join us on Troubleshooting Agile to learn how you can incorporate the principles of Motivational Interviewing to improve the outcomes of your conversations, with your hosts, Squirrel and Jeffrey. Links: - Motivational Interviewing: https://en.wikipedia.org/wiki/Motivational_interviewing - LEAP: https://leapinstitute.org/about/ - Speaking with your EAR / 5 Secrets of Communication: https://feelinggood.com/wp-content/uploads/2017/04/the-five-secrets-v-1.pdf - Non Violent Communication: https://en.wikipedia.org/wiki/Nonviolent_Communication -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness. Join us on part three of a 3-part series with special guest Juan Pablo Buriticá to learn about his journey of turning heavy machinery auctioneers, Ritche Bro, into a successful tech company, with your hosts, Squirrel and Jeffrey. Links: - Juan's article on the capability framework: https://buriti.ca/from-good-to-great-a-capability-framework-for-building-exceptional-product-engineering-teams-a8ca4e9e8f47 - DORA metrics: https://cloud.google.com/blog/products/devops-sre/using-the-four-keys-to-measure-your-devops-performance - Juan's contact info: buritica@gmail.com, @buritica on Twitter -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness. Join us on part two of a 3-part series with special guest Juan Pablo Buriticá to learn about his journey of turning heavy machinery auctioneers, Ritche Bro, into a successful tech company, with your hosts, Squirrel and Jeffrey. Links: - Juan's article on the capability framework: https://buriti.ca/from-good-to-great-a-capability-framework-for-building-exceptional-product-engineering-teams-a8ca4e9e8f47 - DORA metrics: https://cloud.google.com/blog/products/devops-sre/using-the-four-keys-to-measure-your-devops-performance - Juan's contact info: buritica@gmail.com, @buritica on Twitter -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness. Join us on part one of a 3-part series with special guest Juan Pablo Buriticá to learn about his journey of turning heavy machinery auctioneers, Ritche Bros, into a successful tech company, with your hosts, Squirrel and Jeffrey. Links: - Juan's article on the capability framework: https://buriti.ca/from-good-to-great-a-capability-framework-for-building-exceptional-product-engineering-teams-a8ca4e9e8f47 - DORA metrics: https://cloud.google.com/blog/products/devops-sre/using-the-four-keys-to-measure-your-devops-performance - Juan's contact info: buritica@gmail.com, @buritica on Twitter -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Convincing a peer can feel like painfully pedalling up a mountain, but a dose of curiosity can take you through the pass and whizzing down the other side. Listen to this episode of Troubleshooting Agile to learn more about how to approach your conversations with curiosity - as well as the few occasions when you shouldn’t, with your hosts, Squirrel and Jeffrey. Links: - Test-Driven Development for People: https://itrevolution.com/articles/test-driven-development-for-people/ - 8 Behaviours for Smarter Teams: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf - Pilots snack during emergency: https://www.youtube.com/watch?v=rEf35NtlBLg -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.…
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Is your tech team always rushing, but never improving? They may have "hurry sickness.” Listen to this episode of Troubleshooting Agile to discover if being busy is actually crippling your productivity and what you can do to change it, with your hosts, Squirrel and Jeffrey. Links: - Hurry Sickness: https://www.healthline.com/health/mental-health/hurry-sickness - Near Enemy: https://www.theguardian.com/lifeandstyle/2014/jun/07/change-your-life-near-enemies-buddhism - Squirrel Squadron: https://squirrelsquadron.com -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.…
Maybe the reason innovation isn't happening is that no one believes you'll really accept failure. But creating some chaos to emphasise risk is OK! Listen to this episode of Troubleshooting Agile to discover how you can make innovation and failure part of your company culture, with your hosts, Squirrel and Jeffrey. Links: - Peacetime CEO vs Wartime CEO: https://a16z.com/2011/04/14/peacetime-ceo-wartime-ceo/ - Previous episode on commoditisation: https://soundcloud.com/troubleshootingagile/software-isnt-dead -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.…
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Troubleshooting Agile

Software has become commoditised, but that doesn’t mean there’s a race to the bottom for efficiency. An accessible foundation means what you build on top can be much more ornate. Listen to this episode of Troubleshooting Agile to discover why Squirrel and Jeffrey hold firm in their views that software isn’t dead! Links - Squirrel's commoditization tweet: https://twitter.com/douglassquirrel/status/1668891393874378754 - Wardley Mapping--Chapter 9, charting the future: https://medium.com/wardleymaps/anticipation-89692e9b0ced -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.…
Commercial and technical debt are twins: when your product is mispriced, your engineering investment is out of whack too. Listen to this episode of Troubleshooting Agile to learn how you can build product plans that scale, with special guest Ulrik Lehrskov-Schmidt. Links: - Ulrik’s book The Pricing Roadmap: https://www.amazon.co.uk/Pricing-Roadmap-Design-Models-Customers/dp/1544536305/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1682577248&sr=8-2 - Ulrik’s website: willingnesstopay.com - Ulrik’s YouTube channel https://www.youtube.com/@SaaSPricing - Unselling episode link: https://soundcloud.com/troubleshootingagile/unselling-your-software -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
If you have one product per customer and aren't charging a princely sum, you're not pricing your customers right. Listen to this episode of Troubleshooting Agile to find out how you can take lessons in pricing a train ticket and apply them to your SAAS sales, with special guest Ulrik Lehrskov-Schmidt. Links: - Ulrik’s book The Pricing Roadmap: https://www.amazon.co.uk/Pricing-Roadmap-Design-Models-Customers/dp/1544536305/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1682577248&sr=8-2 - Ulrik’s website: willingnesstopay.com - Ulrik’s YouTube channel https://www.youtube.com/@SaaSPricing -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Vague instructions from the Board or CEO are the norm, and in fact mean great opportunity. Listen to this episode of Troubleshooting Agile to discover why there's no recipe that gets the right answers to executive problems, with Squirrel & Jeffrey! Links: - The Psychology of being a CEO: https://a16z.com/2011/03/31/whats-the-most-difficult-ceo-skill-managing-your-own-psychology/ - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

You can be your own "devil's advocate" to boost the quality of what you produce. Listen to this episode of Troubleshooting Agile to learn how and why to be self-critical, with Squirrel and Jeffrey! Links: - Devil's Advocate: https://en.wikipedia.org/wiki/Devil's_advocate - Six Thinking Hats: https://www.debonogroup.com/services/core-programs/six-thinking-hats/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Flickr started as an online game, but the company quickly learned that they had much greater value on tap as a photo site, and "unsold" their initial customers instead of sticking to their original idea. By being curious, you can learn what the market really needs, jettison the custom-built "products" that are holding you back, and keep the right customers delighted. Listen for more on the art and practise of "unselling"! -------------------------------------------------- Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Are you building a house of cards? On this week’s episode, Squirrel talks about how to test the value of what you’re doing using mark to market - and how not to be Silicon Valley Bank! Listen to find out why you should aim to bring new software to the market every day and what methods of testing you can use to make sure that you’re always adding value to your organisation. Links: - Mark to Market: https://www.investopedia.com/terms/m/marktomarket.asp - Elephant Carpaccio episode: https://soundcloud.com/troubleshootingagile/summer-shorts-and-learning-loops-elephant-carpaccio -------------------------------------------------- Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Are “Try-Hards” slowing down your team? On this week’s episode, Jeffrey describes a type of person that shows up in a lot of organisations - someone who isn’t competent, but sounds like they are! Listen to find out about how you can spot (or self-identify) a “Try-Hard” by discounting their visibility and focussing only on their expertise. Links: - Hobbies article: https://brooker.co.za/blog/2023/04/20/hobbies.html -------------------------------------------------- Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Are you pushing alone or pushing together? On this week’s episode, we take a closer look at how to be helpfully demanding and how to identify removable discomfort, with a story about helping a product manager who's "pushing" for progress toward a quarterly goal. Listen to find out how to approach your conversations with more curiosity, so you can uncover better solutions. Links: - Brooks on essential complexity: http://worrydream.com/refs/Brooks-NoSilverBullet.pdf - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Previous episode on being helpfully demanding: https://agileconversations.com/blog/how-to-be-helpfully-demanding/ -------------------------------------------------- Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Are assumptions killing your curiosity? On the podcast this week, Squirrel and Jeffrey discuss abduction - but not the alien kind!! Listen to learn about the methods of abductive reasoning and coherence busting, and find out how you can apply the principles of Wordle to improve your outcomes. Links: - Abductive reasoning: https://en.m.wikipedia.org/wiki/Abductive_reasoning - Affirming the consequent: https://en.m.wikipedia.org/wiki/Affirming_the_consequent - Coherence busting: https://blog.jeffreyfredrick.com/2016/04/08/coherence-busting-explained/ -------------------------------------------------- Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Are you wearing a Viking helmet, sun hat or graduate cap? On the podcast this week, Squirrel and Jeffrey are joined again by fellow podcast host duo Russell and Ken of the “I Need to F-ing Talk To You” podcast. In this episode, Russell and Ken detail the "hats" they use to identify the different patterns of human behavior that affect conversations, and how they use BEEF and COACH models to improve the outcome of conversations. Links: - Website, Podcast, Book, Course: www.ineedtof-ingtalktoyou.com/ - Ken Cameron: www.corporate-culture-shift.com - Russell Stratton: www.bluegemlearning.com - Forum Theatre: en.wikipedia.org/wiki/Forum_theatre - Situational Leadership: en.wikipedia.org/wiki/Situational…eadership_theory -------------------------------------------------- Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Can you speed up your learning with improv? On the podcast this week, Squirrel and Jeffrey are joined by fellow podcast host duo Russell and Ken of the “I Need to F-ing Talk To You” podcast. In this episode, Russell and Ken discuss their Forum Theatre for Business methods and Squirrel considers if they’ve been missing a trick by not incorporating real actors in their conversations. Links: - Website, Podcast, Book, Course: https://www.ineedtof-ingtalktoyou.com/ - Ken Cameron: www.corporate-culture-shift.com - Russell Stratton: www.bluegemlearning.com - Forum Theatre: https://en.wikipedia.org/wiki/Forum_theatre - Situational Leadership: https://en.wikipedia.org/wiki/Situational_leadership_theory -------------------------------------------------- Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Can it really be more effective to throw out the plan? This week on the podcast, Squirrel talks about his late-night escapades at improv classes and why he’d prefer to travel to Mars in a starship, not a rocket. Join Squirrel and Jeffrey to find out how you can use improvisation to benefit your business. Links: - Squirrel's Making It Up event: https://squirrelsquadron.com/events/2023/03-23-makingitup.html - Impro book: https://www.goodreads.com/cs/book/show/306940 - Previous episode on "Yes And": https://soundcloud.com/troubleshootingagile/yes-and -------------------------------------------------- Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Scrum. XP. Kanban. Squads. Pods. Feature teams. Trying to figure out the ideal tech team structure and process? Listen to this first! On this week’s episode, Squirrel and Jeffrey discuss why the "right" choice isn’t going to solve your problems, and what you should be focusing on instead. Links: - Squirrel’s Twitter: https://twitter.com/douglassquirrel/status/1636738222955872256 - Krakow keynote 18 May: https://aceconf.com/speaker/387/douglas-squirrel Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met at CITCON in 2006 and later worked together at TIM group. 17 years later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Jeffrey is fresh in from IT Revolution’s DevOps Forum in Portland, where one of his takeaways was the power of streamlining and doing the absolute minimum. Join us on this week’s episode where Jeffrey discusses what tech teams can learn from the calamitous collapse and subsequent rebuilding of a highway outside San Francisco in 2007, and Squirrel shares his “Independence Day method" to discover the limits of what's possible. Links: - IT Revolution Guidance papers: https://itrevolution.com/resources/ - Overpass: https://en.wikipedia.org/wiki/MacArthur_Maze#2007_I-580_East_Connector_collapse - Independence Day: https://en.wikipedia.org/wiki/Independence_Day_(1996_film) - Krakow keynote 18 May: https://aceconf.com/speaker/387/douglas-squirrel Our book, Agile Conversations, is out now! Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Study Groups are a great way of developing new skills in the team and strengthening the learning culture in your organisation, but if not executed currently, their impact can be limited. Listen to this week’s episode to discover how to get company-wide benefits from your study group, and why you shouldn’t look at learning activities as “perks” for your team - even if they come with pizza! Links: - https://twitter.com/douglassquirrel/status/1631284049971953665 - Getting Started with Radical Collaboration: https://itrevolution.com/articles/getting-started-with-radical-collaboration/ - Podcast: Learning Through Action: https://soundcloud.com/troubleshootingagile/learning-through-action - Podcast: A Radical Enterprise: https://soundcloud.com/troubleshootingagile/a-radical-enterprise-part-i and https://soundcloud.com/troubleshootingagile/a-radical-enterprise-part-ii Our book, Agile Conversations, is out now! Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Is there a place for Stack Ranking? Squirrel and Jeffrey concur that Stack Racking can be problematic, but Jeffrey has some ideas about where this sub-par practice comes from, which underline the importance of difficult conversations about performance no matter how you create them (even with a stack rank) Links: - Vitality Curve (Stack Ranking):https://en.wikipedia.org/wiki/Vitality_curve - Poppendiecks on compensation: http://www.poppendieck.com/pdfs/Compensation.pdf - Chesterton’s Fence: https://wiki.lesswrong.com/wiki/Chesterton%27s_Fence Our book, Agile Conversations, is out now! Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Could Chat GPT improve our conversations? While pondering a difficult conversation with an unhappy client, Squirrel took to Chat GPT to see if he could recreate the dialogue. Listen to this week’s episode to discover his findings, and learn about how you could use prompt engineering and role playing with chatbot to get better results from your conversations. Links: - ChatGPT @ OpenAI: https://chat.openai.com/chat - Agile Conversations Dojo: https://www.meetup.com/agile-conversations-dojo/ - Conversational Dojo kit: https://itrevolution.com/product/conversational-dojo-kit/ Our book, Agile Conversations, is out now! Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
This week, Jeffrey is joined by guest Elisabeth Hendrickson, who shares her powerful dream that inspired a new theory of office politics. Elisabeth and Jeffrey discuss the behaviors that lead to toxicity, and how to utilise the core value of consent to evoke positive change. Recorded live at CITCON. Links: - Elisabeth’s company, Curious Duck: https://curiousduck.io - Elisabeth’s LinkedIn: https://www.linkedin.com/in/testobsessed/ - CITCON: https://citconf.com Our book, Agile Conversations, is out now! See agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

In this week’s episode, Squirrel and Jeffrey discuss how you can use emotional outcomes in your conversations to build trust and evoke more positive responses from your customers, rather than relying solely on intellectual ones. Listen to see how you can incorporate lessons from “Emotional Rugby” in your sales and customer relations, as well as across your workplace practices. Links: - “Many of us have faced buyers who seem to agree with everything we say…but never sign the contract. We have played intellectual chess with them but not emotional rugby.” – Alan Weiss and Nancy McKay, The Modern Trusted Advisor - Simon Sinek Start With Why: https://simonsinek.com/books/start-with-why/ Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
After last week's episode on starting before you're ready, Squirrel and Jeffrey discuss some ways you can encourage this behaviour—while still providing a safety net for participants and the wider organisation. SHOW LINKS: - Toyota Kata: https://agileconversations.com/blog/we're-the-aliens-three-ways-to-seek-safety/ - How to be helpfully demanding: https://agileconversations.com/blog/how-to-be-helpfully-demanding/ --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Squirrel and Jeffrey note examples of teams who never get started because they're aiming to do a project "right", and contrast with those who get started without being ready. SHOW LINKS: - https://twitter.com/douglassquirrel/status/1593243886180216832 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey discuss two examples where engineers are trying to get accurate answers, when getting a (slightly) wrong result would actually be better for speed or learning. --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey continue discussing why you and your team might need a coach—for techniques and skills that they are already good at. This week they concentrate on practical steps for finding internal and external sources of instruction and inspiration. SHOW LINKS: - Pair Programming: https://en.wikipedia.org/wiki/Pair_programming - Mob Programming: https://en.wikipedia.org/wiki/Mob_programming --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
An article by Atul Gawande on coaching for surgeons inspires Squirrel and Jeffrey to reflect on why you and your team might need a coach—for techniques and skills that they are already good at. SHOW LINKS: - Personal Best: https://www.newyorker.com/magazine/2011/10/03/personal-best - Mundanity of Excellence: https://fermatslibrary.com/s/the-mundanity-of-excellence-an-ethnographic-report-on-stratification-and-olympic-swimmers - Our podcast episode on Principle 12 of the Agile Manifesto: https://soundcloud.com/troubleshootingagile/finding-the-motivation-to-learn-stay-agile --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
This week on Troubleshooting Agile, we revisit another one of our “Greatest Hits” In this episode, we look at how the Ladder can help you discover your own reasoning as well, to discover ways to promote mutual learning with your own behaviour. SHOW LINKS: - Top Business Podcasts for CEOs, from Fiona Anderson: https://www.rocktime.co.uk/insights/listen-and-learn-the-art-of-podcasting-for-ceos/ - The Ladder of Inference (annotated by Jeffrey): https://agileconversations.com/docs/TheLadderOfInference.pdf - The London Organisational Meetup: www.meetup.com/London-Action-Science-Meetup/ - Thinking Fast and Slow, Kahneman: en.wikipedia.org/wiki/Thinking,_Fast_and_Slow --- Our book, Agile Conversations, is out now! See agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
This week on Troubleshooting Agile, we revisit one of our “Greatest Hits” In this episode, we start describing our favourite trust-building technique: the Ladder of Inference. Our take this week is on using the Ladder to understand someone else's reasoning and align your stories, creating trust as a foundation for further improvement in your agile team. Surprisingly, the experience of using the Ladder in this way is similar to Test-Driven Development: careful, understandable, small steps with confidence, and meaningful signals from both success and failure. SHOW LINKS: - Peter Senge, The Fifth Discipline: www.amazon.co.uk/dp/B003ELY7OW/re…ding=UTF8&btkr=1 - The Ladder of Inference (annotated by Jeffrey): troubleshootingagile.com/docs/TheLadd…nference.pdf - Cognitive biases book and more: youarenotsosmart.com/ - Schwarz on unilateral control (again!): www.schwarzassociates.com/managing-per…tionships-2/ - TDD for people video: www.douglassquirrel.com/how-i-work.html - Schwarz 8 behaviours (Paula/Ted are on page 4): www.csu.edu.au/__data/assets/pdf…arter-Teams-2.pdf --- Our book, Agile Conversations, is out now! See agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

A listener asks, "how will we know it's working?" when considering changes of process or technology. Jeffrey and Squirrel discuss how to set "imperfect indicators" to measure your progress—or lack thereof!—along the J-shaped curve that takes you through learning to improvement. SHOW LINKS: - Tic-Tac Change: https://blog.jeffreyfredrick.com/2008/07/07/tic-tac-change-slides/ - J-Curve episode: https://soundcloud.com/troubleshootingagile/a-tale-of-two-change-models-part-ii-getting-better-by-getting-worse --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Jeffrey remarks that he's working with a software team whose code is "done", that is, the organisation wants to keep using it but doesn't want to invest more in changing it. He and Squirrel reflect on when this make sense and how "software doneness" affects processes and measurements. SHOW LINKS: - Control Chart: https://en.wikipedia.org/wiki/Control_chart - Principles of Product Development Flow: https://www.pdma.org/page/review_principles_pr --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
It is easy to see our dominant organizational structure of teams divided by roles as natural. But Jon Smart, author of the book Sooner, Safer, Happier, points out that this goes against 1.9 million years of evolution. In this podcast Jon and Jeffrey discuss the link between the outcomes we’re getting and how we organize, and thus how changing our organization can change incentives, which in turn shape behaviors to get us better outcomes. Recorded live at DevOps Enterprise Summit 2022 in Las Vegas. SHOW LINKS: - LinkedIn: https://www.linkedin.com/in/jonathansmart/ - https://soonersaferhappier.com - Dr Ron Westrum: A typology of organisational cultures: https://qualitysafety.bmj.com/content/qhc/13/suppl_2/ii22.full.pdf - NUMMI : This American Life: https://www.thisamericanlife.org/403/nummi-2010…
Do you find the yourself constantly fighting for making even small improvements? Randy Shoup has a way to avoid such “nickel and dime” conversations: agree with your peers on an innovation budget. In this episode Randy Shoup and Jeffrey discuss why these strategic conversations require learning how to speak executive, and why new engineering leaders often struggle to live up to their role in these conversations. Recorded live at DevOps Enterprise Summit 2022 in Las Vegas. SHOW LINKS: - LinkedIn: https://www.linkedin.com/in/randyshoup/ - Twitter: https://twitter.com/randyshoup - Communicating Effectively with Your Business Partners (video): https://www.infoq.com/presentations/communication-business-partners/ --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Dominica Degrandis is an expert on flow and helping companies get the benefits of using flow metrics to make systemic improvements. What does she find as the biggest obstacle to success? A proper investment in change. In this conversation Jeffrey and Dominica talk about the importance of a daily change budget, time you’d expect people to be working in the new way, with some advice for both leaders and practitioners. Recorded live at DevOps Enterprise Summit 2022 in Las Vegas. SHOW LINKS: - LinkedIn: https://www.linkedin.com/in/dominicadeg/ - Dominica Degrandis: https://ddegrandis.com - Making Work Visible, 2nd Edition: https://itrevolution.com/making-work-visible-by-dominica-degrandis/ - Dominica Degranids past episode: https://podcasts.apple.com/us/podcast/troubleshooting-agile/id1327456890?i=1000458010204 - Donald Reinertsen Principles of Product Development Flow: http://reinertsenassociates.com/books/ --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Audit, compliance, security, and governance: these words all carry the heavy weight of bureaucracy, the feeling of a burden to be overcome. In the recently published learning novel Investments Unlimited Bill Bensing and coauthors introduce the idea of automated governance, and in this conversation Bill and Jeffrey explore the difference between “governance theater”, automating away bullshit, and acting to get the real benefit. SHOW LINKS: - Investments Unlimited: https://itrevolution.com/investments-unlimited-book/ - LinkedIn: https://www.linkedin.com/in/billbensing/ - Twitter: https://twitter.com/BillBensing - Bill Bensing: https://billbensing.com - Jon Willis part 1: https://soundcloud.com/troubleshootingagile/john-willis-on-devops-past-present-and-future - Jon Willis part 2: https://soundcloud.com/troubleshootingagile/john-willis-devops-past-present-future-part2 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
If you want to create a “value flywheel” where success breeds success, you need to start with clarity of purpose. Join Jeffrey and his guest David Anderson to learn how David uses the technique of Wardley Mapping to generate shared understanding. But don’t make the mistake of thinking the map is the point! David says throwing away the map is just as important as creating it in the first place. SHOW LINKS: - The Value Flywheel Effect: https://itrevolution.com/the-value-flywheel-effect/ - David Anderson @ The Serverless Edge: https://theserverlessedge.com - Twitter: https://twitter.com/ServerlessEdge - Wardley Mapping: https://learnwardleymapping.com --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Want to know the agenda? We aren’t going to tell you! Join Jeffrey with guests Pascal Dufour & Ronald Doelen to talk about how the “tilted slider” applies to meetings just as much as other software development process. Recorded live at CITCON. SHOW LINKS: - Pascal Dufour: https://www.linkedin.com/in/pascaldufournl/ - Ronald Doelen: https://www.linkedin.com/in/rdoelen/ - Episode: Tilted Slider: https://agileconversations.com/blog/dont-add-more-metrics/ - Open Space: https://citconf.com/openspace.php - Lean Coffee: http://leancoffee.org - Liberating Structures: TRIZ: https://www.liberatingstructures.com/6-making-space-with-triz/ --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Following last week's debate, Squirrel and Jeffrey share their different takes on the value of having estimated a tech team's planned work when it comes to a retrospective at the end of a cycle, like a sprint or a quarter: Jeffrey sees that checking what the team achieved against what they planned can lead to important lessons about dependencies, inefficiencies, and skills gaps, while Squirrel thinks the risk of the estimates "escaping" is too high, and that the team ought to be able to notice process failings as they go without the "crutch" of estimates. SHOW LINKS: - LinkedIn post: https://www.linkedin.com/posts/dsquirrel_my-friends-at-cto-craft-are-45-right-about-activity-6983761206993899522-raHE - Squirrel Tweet: https://twitter.com/douglassquirrel/status/1578315480472985602 - You’re Not So Smart : https://www.davidmcraney.com/new-page-1 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey have different takes on the value of estimating a tech team's planned work at the beginning of a longer cycle, like a sprint or a quarter: Jeffrey says the discussion of an estimate often leads to insights and better outcomes, and Squirrel says you can get the same results without the estimates. Both agree that sharing and measuring against the estimates outside the team is counterproductive! SHOW LINKS: - LinkedIn post: https://www.linkedin.com/posts/dsquirrel_my-friends-at-cto-craft-are-45-right-about-activity-6983761206993899522-raHE - Squirrel Tweet: https://twitter.com/douglassquirrel/status/1578315480472985602 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey discuss various ways to make statements about the future ("this feature will take a week" or "users will buy 20% more if we cut prices in half") and disagree about exactly how valuable they are and how to use them. SHOW LINKS: - Tilted Slider: https://agileconversations.com/blog/dont-add-more-metrics/ - Toyota Kata: http://www-personal.umich.edu/~mrother/Homepage.html - Thinking in Bets: https://www.annieduke.com/thinking-in-bets/ - Estimates are Lies: https://squirrelsquadron.com/events/2022/09-15-estimates.html - Superforcasting: https://www.amazon.com/Superforecasting-Science-Prediction-Philip-Tetlock/dp/0804136718 - Betting Market: https://manifold.markets Events: - Jtf at CITCON Europe Oct 14th & 15th: https://citconf.com/zwolle2022/ - Jtf at DevOps Enterprise Summit Oct 18th-20th: https://events.itrevolution.com/lasvegas/ - Squirrel live in Vienna Oct 20th: https://squirrelsquadron.com/events/2022/10-20-vienna.html - Squirrel live in Miami early November: https://squirrelsquadron.com/events/2022/11-09-miami.html --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
One of Jeffrey's clients solves their burnout problem, and then the same problem comes up in other coaching sessions: needing the freedom to disagree. Squirrel finds a related problem of burnout from being unwilling to disappoint others. Both the need to disagree and to disappoint require difficult conversations, but you can’t really say yes without being able to say no! SHOW LINKS: - The Uncanny Valley of a Functional Organization: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization/ - Amy Edmondson (author of Teaming): https://amycedmondson.com/#books - Hard Work Not Hard Conversations: https://agileconversations.com/blog/hard-work-not-hard-coversation/ Upcoming Events: - Squirrel live in Berlin Sept 29th: https://squirrelsquadron.com/events/2022/09-29-berlin.html - Jtf at CITCON Europe Oct 14th & 15th: https://citconf.com/zwolle2022/ - Jtf at DevOps Enterprise Summit Oct 18th-20th: https://events.itrevolution.com/lasvegas/ - Squirrel live in Vienna Oct 20th: https://squirrelsquadron.com/events/2022/10-20-vienna.html - Squirrel live in Miami early November: https://squirrelsquadron.com/events/2022/11-09-miami.html --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel has a suggestion for collaborating with people who are irrationally wedded to particular "agile processes", and Jeffrey has related ideas for working to their polar opposite, the anti-zealots who say no process will ever work. SHOW LINKS: - Squirrel's tweet on zealotry: https://twitter.com/douglassquirrel/status/1570321020543696897 - CITCON Europe: https://citconf.com/zwolle2022/ - DevOps Enterprise Summit: https://events.itrevolution.com/lasvegas/ - Squirrel in Berlin and Vienna: https://squirrelsquadron.com/events.html - Xavier Amador, LEAP: http://dramador.com/ https://www.youtube.com/watch?v=bnbOizw_zS0 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Squirrel describes how deals with overly vague strategy descriptions: tune them until they’re specific enough that someone could disagree with them. He and Jeffrey discuss how this applies beyond strategy, the value of asking probing questions, and the productive conflict that can arise from getting past the "motherhood and apple pie" answers. SHOW LINKS: - Podcast episode, Adversarial Analysis: https://soundcloud.com/troubleshootingagile/scoring-briefing-and-back-briefing - Agile Conversations: https://agileconversations.com…
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Troubleshooting Agile

Squirrel describes how he tells clients to handle overly specific, too-coherent directions: consider what an adversary would do to comply with the direction and still get bad results. He and Jeffrey discuss illustrative examples and applications from military history, economics, and pizza delivery. SHOW LINKS: - Little Bobby Drop Tables: https://xkcd.com/327/ - Goodhart’s Law: https://en.wikipedia.org/wiki/Goodhart's_law - Pizza Arbitrage: https://www.readmargins.com/p/doordash-and-pizza-arbitrage - Art of Action, Briefing and Back-briefing: https://www.stephenbungay.com/Books.ink - Podcast episode, Briefing and Back-Briefing: https://soundcloud.com/troubleshootingagile/briefing-and-back-briefing - Podcast episode, Scoring Your Briefing and Back-Briefing: https://soundcloud.com/troubleshootingagile/scoring-briefing-and-back-briefing --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
A client challenges Squirrel on his directive style when coaching, wondering whether this clashes with his espoused belief in joint design and inquiry. Jeffrey and Squirrel reflect on the crucial differences between being asked for advice and help, and manipulating the situation and information flow to "win" an argument. These considerations turn out to be relevant to product and technical decisions too! SHOW LINKS: - Unilateral control & mutual learning values: https://infed.org/chris-argyris-theories-of-action-double-loop-learning-and-organizational-learning/#_Model_I_and - Coaching Kata: http://www-personal.umich.edu/~mrother/The_Coaching_Kata.html --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey trade stories about leaders who live in fear of key software developers leaving, and therefore avoid honest feedback and effective reprimands. The ironic result is that this "skilled incompetence" leads to exactly what they're trying to avoid: the best engineers do leave because of the negative and secretive culture. The way out, of course, is the Accountability Conversation. SHOW LINKS: - Tweet: https://twitter.com/douglassquirrel/status/1559121793830379521 - Squirrel Squadron: https://squirrelsquadron.com - One Minute Manager: https://en.wikipedia.org/wiki/The_One_Minute_Manager - Unilateral control values: https://infed.org/chris-argyris-theories-of-action-double-loop-learning-and-organizational-learning/#_Model_I_and - Accountability Conversation episode: https://soundcloud.com/troubleshootingagile/accountability-leaders-are-accountable-too --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Responding to a listener's question, Jeffrey and Squirrel reflect on the difference between a product owner and a process owner, and how IT projects differ from building products for external users. Unsurprisingly, methods for delivering value and saying no feature prominently! SHOW LINKS: - Project to Product: https://itrevolution.com/book/project-to-product/ - Mik Kersten interview: https://soundcloud.com/troubleshootingagile/project-to-product-with-mik-kersten - Reengineering the Corporation: https://bookshop.org/books/reengineering-the-corporation-a-manifesto-for-business-revolution/9780060559533 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

We look at why "prop trading" companies like Jane Street have phenomenally profitable technology operations, and how we can learn from them and improve, even in organisations where IT is a "cost centre". SHOW LINKS: - Jane Street article: https://www.thediff.co/p/jane-street - DevOps Enterprise Summit: https://events.itrevolution.com/virtual/ - Spike and Stabilise: https://dzone.com/articles/patterns-effective-delivery-%E2%80%93 - Previous episode on ROI: https://podcasts.apple.com/us/podcast/troubleshooting-agile/id1327456890?i=1000574885063 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey look at two ways to "thin" features to achieve a better return on investment, for both customer features and productivity improvements. SHOW LINKS: - Squirrel’s tweet: https://twitter.com/douglassquirrel/status/1554153810876157953 - Feature thinning: http://www.agilekiwi.com/other/agile/feature-thinning/ - Poppendieck lean book: https://www.goodreads.com/en/book/show/194338.Lean_Software_Development --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Taking iterative development to heart, Squirrel and Jeffrey discuss a learning loop topic, Summer Shorts and Learning Loops: OKRs, in five minutes or fewer. Take just a few minutes with us to improve your team's learning and speed! --- Our book, Agile Conversations, is out now! See agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Taking iterative development to heart, Squirrel and Jeffrey discuss a learning loop topic, Summer Shorts and Learning Loops: Retrospectives, in five minutes or fewer. Take just a few minutes with us to improve your team's learning and speed! --- Our book, Agile Conversations, is out now! See agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Taking iterative development to heart, Squirrel and Jeffrey discuss a learning loop topic, Summer Shorts and Learning Loops: Walking the board, in five minutes or fewer. Take just a few minutes with us to improve your team's learning and speed! --- Our book, Agile Conversations, is out now! See agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Taking iterative development to heart, Squirrel and Jeffrey discuss a learning loop topic, Summer Shorts and Learning Loops: Elephant carpaccio, in five minutes or fewer. Take just a few minutes with us to improve your team's learning and speed! --- Our book, Agile Conversations, is out now! See agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Taking iterative development to heart, Squirrel and Jeffrey discuss a learning loop topic, Summer Shorts and Learning Loops: Weekly planning, in five minutes or fewer. Take just a few minutes with us to improve your team's learning and speed! --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Taking iterative development to heart, Squirrel and Jeffrey discuss a learning loop topic, Basic daily learning loop, in five minutes or fewer. Take just a few minutes with us to improve your team's learning and speed! --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey trade stories about tech organisations who are effectively improving incrementally -- and examples of those who are just doing and not learning. Rother's Coaching Kata and Torres's Opportunity Solution Tree prove helpful in illustrating how to shift to this mindset. SHOW LINKS: - What is kaizen? : https://www.kaizen.com/what-is-kaizen - Plan-Do-Check-Act: https://deming.org/explore/pdsa/ - Opportunity Solution Tree: https://www.productplan.com/glossary/opportunity-solution-tree/ - The Toyota Kata: http://www-personal.umich.edu/~mrother/Homepage.html - Coaching Kata: http://www-personal.umich.edu/~mrother/The_Coaching_Kata.html --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

“We may disagree but that doesn’t mean we’re going to have another meeting”. Jeffrey and Squirrel discuss what happens when you run out of difficult conversations and consensus isn't going to happen--and what to do next. SHOW LINKS: - Advice process: https://reinventingorganizationswiki.com/en/theory/decision-making/ --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Jeffrey and Squirrel reflect on a tweet from Ken Kocienda about what worked for Apple in designing the iPhone, what they think is missing from this advice, and what it tells us about improving our own delivery. SHOW LINKS: - Ken Kocienda’s tweet https://twitter.com/kocienda/status/1526564985995857921 - Creative Selection: https://www.goodreads.com/en/book/show/37638098-creative-selection --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey are both seeing faster results from coaching clients through the amazing technique of just asking them to go faster -- and explaining the reason. They explain why and how this works and how you can put it into practice too. SHOW LINKS: - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Near enemy: https://www.theguardian.com/lifeandstyle/2014/jun/07/change-your-life-near-enemies-buddhism --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel advocates the radical view that data consistency is a shibboleth and an inadequate excuse. He and Jeffrey explore this position and wonder why companies are so obsessed with having a single source of truth. SHOW LINKS: - The Cuckoos’ Egg: https://en.wikipedia.org/wiki/The_Cuckoo%27s_Egg_(book) - Squirrel's sources of truth tweet: https://twitter.com/douglassquirrel/status/1525435952503693315 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Jeffrey describes a new idea from Marquet, the division between "red work" (execution) and "blue work" (thinking and planning). He and Squirrel discuss how to balance these methods in agile teams, and when an imbalance might be useful. SHOW LINKS: - Leadership is Language: https://davidmarquet.com/leadership-is-language-book/ - Inno-Versity Presents: "Greatness" by David Marquet : https://www.youtube.com/watch?v=OqmdLcyES_Q - In Praise of Taylorism episode: https://agileconversations.com/blog/in-praise-of-taylor/ - Cynefin framework: https://en.wikipedia.org/wiki/Cynefin_framework --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel notices a pattern among his coaching clients: some prefer to work themselves and their teams much harder, rather than questioning a requirement or discussing trust issues. He and Jeffrey describe ways you can detect and overcome this habit or "twitch". SHOW LINKS: - Agile Conversations Dojo: https://www.meetup.com/Agile-Conversations-Dojo/ - Agile Conversations Book: https://agileconversations.com/agile-conversation-book/ --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Description: Squirrel and Jeffrey ponder the seemingly forgot lore of their younger days and ask how those lessons will make it to the next generation. Or does such a fast moving industry have no time to learn from the past? SHOW LINKS: - Livestream: https://squirrelsquadron.com/events/2022/04-21-continuous-integration.html - Doing the impossible 50 times a day: http://timothyfitz.com/2009/02/10/continuous-deployment-at-imvu-doing-the-impossible-fifty-times-a-day/ - Refactoring Databases book: https://www.databaserefactoring.com - Working Effectively with Legacy Code: https://www.amazon.com/Working-Effectively-Legacy-Michael-Feathers/dp/0131177052 - Mythical Man-Month: https://en.wikipedia.org/wiki/The_Mythical_Man-Month - Peopleware: https://bookshop.org/books/peopleware-productive-projects-and-teams-revised/9780321934116 - Code complete: https://bookshop.org/books/code-complete/9780735619678 - Pragmatic programmer: https://en.wikipedia.org/wiki/The_Pragmatic_Programmer - Agile Conversations Slack: https://join.slack.com/t/agile-conversations/shared_invite/zt-17ut4px4y-gvPXpbYhf2tf0nvzZN1u5A --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey develop a metaphor describing effective product alignment, and suggest some ways to apply and misapply it. SHOW LINKS: - Getting To Yes: https://en.wikipedia.org/wiki/Getting_to_Yes --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Jeffrey defines "product-led" organisations and contrasts with "commercially-led", "project-led", and "technology-led" organisations. Squirrel disagreed with the verb "led" as it could leave out important opportunities to bring everyone in on a product-minded culture, and we settle on "product-aligned" as a better way of describing an effective end state. SHOW LINKS: - Project to Product: https://projecttoproduct.org/ - Livestream on Continuous Integration: https://squirrelsquadron.com/events/2022/04-14-psychology.html --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
We describe Marquet's "Psychological Ownership" and how it goes beyond the "turn signal" we've advocated before when building trust with stakeholders. Then we go into applications to our clients, Microsoft Excel date formats, and the candy preferences of heavy metal bands. SHOW LINKS: - Inno-Versity Presents: "Greatness" by David Marquet : https://www.youtube.com/watch?v=OqmdLcyES_Q&t=260s - https://www.joelonsoftware.com/2006/06/16/my-first-billg-review/ - https://www.insider.com/van-halen-brown-m-ms-contract-2016-9 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Squirrel notices that when a client starts by telling him how great her relationship is with someone, it almost always signals a lack of true collaboration and productive conflict. Squirrel and Jeffrey discuss the difference between friendly and effective and the common confusion between being liked and being successful. SHOW LINKS: - Matt Parker on collaboration: https://twitter.com/realMattKParker/status/1507513202522918917?s=20&t=l3vMCiBGPf172Ht0M5XRzQ - https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization/ --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -- Join the Squirrel Squadron, a vibrant community of tech and non-tech leaders who are learning together. Experience exciting free events that will boost your leadership, improve tech/business dialogue, and give you surprising new ways to revolutionise tech in your organisation. Join for free: https://squirrelsquadron.com/index.html…
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Troubleshooting Agile

Squirrel relates the tale of a sad client who refined their MVP so much all the business value was lost. Squirrel and Jeffrey reflect on the true meaning of "viable" and how boredom can be a sign your team has lost sight of delivering customer value. SHOW LINKS: - Elephant Carpaccio: https://blog.crisp.se/2013/07/25/henrikkniberg/elephant-carpaccio-facilitation-guide - Walking Skeleton: https://wiki.c2.com/?WalkingSkeleton --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey meditate on Brian Marick's announcement that he will no longer accept talk invitations on agile development, and the (different) reasons that both of them still use term "agile". Topics include joy at work, how it leads to profit, and the "near enemy" of that joy, which can lead to disillusionment. SHOW LINKS: - Listener Poll Results: https://twitter.com/TShootingAgile/status/1478640273991294983 - Brian's tweet: https://twitter.com/marick/status/1499905649970397189 - Brian's article on things left out of the Agile Manifesto: http://www.exampler.com/blog/2007/05/16/six-years-later-what-the-agile-manifesto-left-out/ - Joy at Work: http://dennisbakke.com - Joy Inc: https://menloinnovations.com : Joy, Inc. - Near Enemies: https://www.theguardian.com/lifeandstyle/2014/jun/07/change-your-life-near-enemies-buddhism - Alistair Cockburn on the "death" of agile development: https://heartofagile.com/agile-is-not-dead-quite-the-opposite/ --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Dragan returns to talk with us about why small batch sizes are valuable, and how to apply this idea way beyond just release frequency, to pull requests, co-creation, and more. Transcript: https://agileconversations.com/blog/smallest-batch-is-pair-dragan-pt2/ SHOW LINKS: - Dragan: - draganstepanovic.com - https://twitter.com/d_stepanovic - https://www.linkedin.com/in/dstepanovic/ - Systems Thinking: https://www.extremeuncertainty.com/an-introduction-to-systems-thinking/ - Promiscuous Pairing: https://csis.pace.edu/~grossman/dcs/XR4-PromiscuousPairing.pdf - Theory of Constraints: https://en.wikipedia.org/wiki/Theory_of_constraints - Donald Reinertsen, The Principles of Product Development Flow: https://www.goodreads.com/book/show/6278270-the-principles-of-product-development-flow --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Dragan Stepanović joins us to discuss emotions as system signals, why intervening at the emotional level has less value, and why you should get back on the horse. Transcript: https://agileconversations.com/blog/monitoring-intervening-pairing-mobbing-pt1/ SHOW LINKS: - Dragan: - draganstepanovic.com - https://twitter.com/d_stepanovic - https://www.linkedin.com/in/dstepanovic/ - Mobbing for Safety episode: https://soundcloud.com/troubleshootingagile/mobbing-for-safety - Dragan’s tweet: https://twitter.com/d_stepanovic/status/1470009166353907716 - Systems Thinking: https://www.extremeuncertainty.com/an-introduction-to-systems-thinking/ - Causal loop diagrams: https://en.wikipedia.org/wiki/Causal_loop_diagram - Woody Zuill / Mob Programming: https://woodyzuill.com - Timothy Clark: https://www.leaderfactor.com/psychological-safety-keynote\ - Amy Edmondson: https://www.chrisclearfield.com/podcast/18 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
We're joined once again by Jim Euchner, author of Lean Startup in Large Organizations. This week we discuss how the pioneers/settlers/town-planners model applies to large organisations and how to involve all three types to ensure you combine product experimentation with financial stability and avoid cannibalising your existing business. Transcript: https://agileconversations.com/blog/lean-startup-large-organizations-pt2/ SHOW LINKS: - Jim’s website: https://jimeuchner.com - Book url: https://leanstartup.biz - Pioneers, Settlers, and Town Planners: https://wardleypedia.org/mediawiki/index.php/Pioneers_settlers_town_planners - Double Loop Learning: https://infed.org/mobi/chris-argyris-theories-of-action-double-loop-learning-and-organizational-learning/#_Single-loop_and_double-loop --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show.…
We're joined by Jim Euchner, author of Lean Startup in Large Organizations, and discuss how to overcome the "antibodies" that big companies have against experimentation (and why those antibodies are actually healthy). Transcript: https://agileconversations.com/blog/lean-startup-large-organization-pt1/ SHOW LINKS: - Jim’s website: https://jimeuchner.com - Book url: https://leanstartup.biz - Lean Startup by Eric Ries : http://theleanstartup.com - Four Steps to the Epiphany by Steve Blank : https://bookshop.org/books/the-four-steps-to-the-epiphany-successful-strategies-for-products-that-win/9781119690351 - Alex Osterwalder, creator of the Business Model Canvas: https://www.alexosterwalder.com - Clayton Christensen, Innovator's Dilemma: https://bookshop.org/books/the-innovator-s-dilemma-when-new-technologies-cause-great-firms-to-fail/9781633691780 --- Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
We are once again joined by Matt Parker, author of the new book A Radical Enterprise, this time discussing specific examples of organisations operating as Matt describes (and discover along the way that everything is evolving toward the shape of a crab). Transcript: https://agileconversations.com/blog/radical-enterprise-pt2/ SHOW LINKS: - Matt's website: http://mattkparker.com - A Radical Enterprise: https://itrevolution.com/a-radical-enterprise/ - https://en.wikipedia.org/wiki/Carcinisation - Meme as unit of culture: https://en.wikipedia.org/wiki/Meme --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
We are joined by Matt Parker, author of the new book A Radical Enterprise, and discuss how many organisations are achieving significant success with astonishing levels of autonomy and devolution. Transcript: https://agileconversations.com/blog/a-radical-enterprise-pt1/ SHOW LINKS: - Matt's website: http://mattkparker.com - A Radical Enterprise: https://itrevolution.com/a-radical-enterprise/ - Deming pay system: https://deming.org/what-would-deserve-a-raise-within-the-deming-management-context/ - Meme as unit of culture: https://en.wikipedia.org/wiki/Meme --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey continue discussing what to do with a giant backlog of work for your tech team, and suggest ways to think about paying off your tech debt and thin your features for faster feedback. SHOW LINKS: - Feature thinning: http://www.agilekiwi.com/other/agile/feature-thinning/ - Technical debt: http://wiki.c2.com/?WardExplainsDebtMetaphor --- Our new book, Agile Conversations, is out now! See agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey discuss how to help a listener whose team has a mountain of work growing beyond all proportion, and how to work with sponsors to tame (or even better, delete!) a 5-year backlog. SHOW LINKS: - Gold Owner / Goal Donor: https://wiki.c2.com/?GoalDonor - Mythical Man-Month: https://en.wikipedia.org/wiki/The_Mythical_Man-Month - Induced demand: https://en.wikipedia.org/wiki/Induced_demand --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel describes an amazing Christmas present that captures perfectly why user empathy is vital for all types of agile teams — even in hardware. SHOW LINKS: - The Braille Cube: https://twitter.com/douglassquirrel/status/1476967045430398979 --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey trade stories about two types of organisations: ones that want to give developers perks and opportunities to learn, and those that actually want disruptive change and new ideas. Then they invite listeners to weigh in on what they're aiming to get from this podcast, on a Twitter or LinkedIn poll (see below). SHOW LINKS: - Twitter poll: https://twitter.com/TShootingAgile/status/1478640273991294983?s=20 - LinkedIn poll: https://www.linkedin.com/posts/dsquirrel_activity-6884405619382657024-WOdG - Reg Revans on learning and action: https://www.goodreads.com/book/show/12842253-abc-of-action-learning --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Continued conversation with one of our favourite authors, James Shore, who joins us to discuss the new edition of his semnal book, The Art of Agile Development. SHOW LINKS: - Twitter: https://twitter.com/jamesshore - Website: https://www.jamesshore.com - AOD2: https://www.jamesshore.com/v2/books/aoad2 - Bookclub: https://www.jamesshore.com/v2/books/aoad2/book_club - Book: Accelerate: https://itrevolution.com/book/accelerate/ - Blog: Why I hate CruiseControl: https://www.jamesshore.com/v2/blog/2005/why-i-dont-like-cruisecontrol - Tilted Slider: https://agileconversations.com/blog/dont-add-more-metrics/ --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
One of our favourite authors, James Shore, joins us to discuss the new edition of his seminal book, The Art of Agile Development. SHOW LINKS: - Twitter: https://twitter.com/jamesshore - Website: https://www.jamesshore.com - AOD2: https://www.jamesshore.com/v2/books/aoad2 - Bookclub: https://www.jamesshore.com/v2/books/aoad2/book_club - Book: Accelerate: https://itrevolution.com/book/accelerate/ - Blog: Why I hate CruiseControl: https://www.jamesshore.com/v2/blog/2005/why-i-dont-like-cruisecontrol - Tilted Slider: https://agileconversations.com/blog/dont-add-more-metrics/ --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Responding to a provocative Twitter thread, Squirrel and Jeffrey discuss why pull requests may be harmful to collaboration, and explore the seemingly mad world of mob programming (20 people and 1 keyboard?!). We discover how these "co-creation" techniques can help increase psychological safety and reduce errors. SHOW LINKS: - Dragan's Twitter thread: https://twitter.com/d_stepanovic/status/1470009166353907716 - Mob Programming: https://mobprogramming.org --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
This week, we bring you one of our most popular previous episodes to refresh your memory or listen to for the first time. The first chapter of Agile Conversations is all about people-centred development, and we tell the story of our own journey from over-determined software factory to today's feature factories, with similar Taylorist theories of management in both. In today's episode, we go into more depth on the causes of this tragic journey, touching on old and new topics like Theories X and Y, the Cynefin framework, and why there isn't a JIRA plugin for conversational quality. SHOW LINKS: - Taylorism: en.wikipedia.org/wiki/Scientific_management - Theories X and Y: en.wikipedia.org/wiki/Theory_X_and_Theory_Y - 12 Signs You're Working in a Feature Factory by John Cutler: cutle.fish/blog/12-signs-youre…n-a-feature-factory - Cargo cults: en.wikipedia.org/wiki/Cargo_cult and www.jamesshore.com/Blog/Cargo-Cult-Agile.html - Cockburn on people: web.archive.org/web/2014032920365…tware+development - Cynefin: en.wikipedia.org/wiki/Cynefin_framework Episode transcript: https://agileconversations.com/blog/software-factory-to-feature-factory/ --- Our new book, Agile Conversations, is out now! See agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Jeffrey and Squirrel draw lessons from unlikely sources like Henry Ford and Eliezer Yudkowsky on creating a culture that favours innovation and inquiry. SHOW LINKS: - Henry Ford article: https://www.collaborativefund.com/blog/experts/ - Hero License: https://www.lesswrong.com/posts/dhj9dhiwhq3DX6W8z/hero-licensing - Dan Luu on productivity: https://danluu.com/productivity-velocity/ - Chris Matts on experts: https://twitter.com/PapaChrisMatts/status/1462379387471511553 - Harry Potter and the Methods of Rationality: https://en.wikipedia.org/wiki/Harry_Potter_and_the_Methods_of_Rationality --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

When your team misses a sprint goal, or you let down a stakeholder, you or your team may feel guilty—but we make concrete recommendations, using Pixar movies and Adlerian psychology, for grief as a more effective alternative that leads to faster recovery and improvement. SHOW LINKS: - The Courage to be Disliked: https://www.goodreads.com/book/show/43306206-the-courage-to-be-disliked - Feeling Good podcast: https://feelinggood.com - Wisdom at Work meetup: https://www.meetup.com/Wisdom-at-Work-Online-MeetUp - Sadness and Joy from Inside Out: https://www.youtube.com/watch?v=QT6FdhKriB8 - Just Say No to Need: https://soundcloud.com/troubleshootingagile/just-say-no-to-need --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Continuing from last week's episode on Gemba Walks, we explore how leaders can use information they gather from the "coal face" to tell compelling stories and change culture and direction. SHOW LINKS: - Last week's episode: https://soundcloud.com/troubleshootingagile/gemba-walks-and-ride-alongs - Three Perspectives on Future Search: http://www.marvinweisbord.com/wp-content/uploads/2010/04/Future%20Search%20Perspectives.pdf - Pixar Story Course: https://www.khanacademy.org/humanities/hass-storytelling/storytelling-pixar-in-a-box --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey tell two stories of leaders who "walked the floor" to see what work was being done, in two very different situations, and how the resulting stories helped transform their teams. SHOW LINKS: - Gemba Walk: https://en.wikipedia.org/wiki/Gemba - Container Stacking blog post: https://thezvi.wordpress.com/2021/10/28/an-unexpected-victory-container-stacking-at-the-port-of-los-angeles/ - Container Stacking twitter thread: https://twitter.com/typesfast/status/1451543776992845834 - Secrets of Consulting: http://geraldmweinberg.com/Site/Consulting_Secrets.html --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Squirrel and Jeffrey consider the benefits and risks of building a feature for just one user. When is this advisable and when is it a product cul-de-sac? SHOW LINKS: - Alan Cooper on personas: https://www.goodreads.com/book/show/44098.The_Inmates_Are_Running_the_Asylum - Poppendiecks on lean software (waste of software development): https://www.goodreads.com/book/show/194338.Lean_Software_Development --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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A listener asks about "de-silo-ifying" data science and how to match cadences between data teams and product teams. Data expert Ian Ozsvald tells stories of insurance forms and data horrors as he helps us explore ways to address this cadence mismatch. SHOW LINKS: - Ian Ozsvald: https://ianozsvald.com - PyData London: https://london.pydata.org/ - Gemba walk: https://en.wikipedia.org/wiki/Gemba#Gemba_Walk --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Squirrel and Jeffrey explore their different reasons for recommending that you remove the word "need" from your vocabulary. SHOW LINKS: - “Need” tweet: https://twitter.com/douglassquirrel/status/1445683926983340037 - Correct vs useful episode: https://soundcloud.com/troubleshootingagile/correct-vs-useful --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

A listener asks about conditions where ringfencing might make sense, and we explore the differences among ringfencing, focus, and empowerment. SHOW LINKS: - Listener question: https://twitter.com/DeliverItCast/status/1443304167313915907 - Ringfencing episode: https://soundcloud.com/troubleshootingagile/the-ringfencing-trap - The Goal: https://en.wikipedia.org/wiki/The_Goal_(novel) --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Jeffrey tells the story of his team writing code that gives incorrect but still useful results, and we reflect on why it can be hard to choose to "pay to learn". SHOW LINKS: - Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow - Worse is Better: https://dreamsongs.com/WorseIsBetter.html --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel helps teams split their work into tiny "slices" they can release daily or weekly, and finds that the biggest obstacle is all the things that developers think they know about users, many of which they have to first unlearn. SHOW LINKS: - Original tweet: https://twitter.com/douglassquirrel/status/1435602671306674176 - Falsehoods programmers believe about names: https://www.kalzumeus.com/2010/06/17/falsehoods-programmers-believe-about-names/ - Elephant carpaccio: https://alistair.cockburn.us/wp-content/uploads/2018/02/Elephant-Carpaccio-exercise-instructions.pdf - Will Rogers: https://quoteinvestigator.com/2018/11/18/know-trouble/ --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Squirrel tells stories of clients whose attempt to ringfence developers on certain tasks ended badly, and we explore why hiding from a difficult conversation with "dedicated" engineers doesn't work. SHOW LINKS: - Original tweet: https://twitter.com/douglassquirrel/status/1435602662796537861 - https://sloanreview.mit.edu/article/solving-the-problem-of-siloed-it-in-organizations/ --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
We discuss making radical change in an organisation by violating its norms in use and producing productive conflict. SHOW LINKS: - How Should the Company Decide?: https://soundcloud.com/troubleshootingagile/how-should-the-company-decide --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

We consider the dynamics—or perhaps statics!—of an organisation that is stuck running the same agile processes or following an unchanging strategy, even though it isn't providing any improvement, and consider why an organisation might get stuck in this way. SHOW LINKS: - Double-Loop Learning: https://en.wikipedia.org/wiki/Double-loop_learning --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
We discuss why daily delivery via "elephant carpaccio"—already challenging for engineers—is doubly difficult for designers, and what to do about it. SHOW LINKS: - Elephant Carpaccio: https://alistair.cockburn.us/wp-content/uploads/2018/02/Elephant-Carpaccio-exercise-instructions.pdf --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

A listener asks how to find a great company to work for, and Jeffrey and Squirrel share a few opinionated, biased heuristics for discovering great environments to work in. SHOW LINKS: - CITCON conferences: https://citconf.com/ - DevopsDays: https://devopsdays.org/ - DOES conference: https://events.itrevolution.com - Joel Test: https://www.joelonsoftware.com/2000/08/09/the-joel-test-12-steps-to-better-code/ --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
Squirrel and Jeffrey trade stories about coaching people who feel trapped by a decision seemingly outside their control—and how a recursive question can help unlock more options and a better result. SHOW LINKS: - Unilateral control: https://soundcloud.com/troubleshootingagile/how-to-fail-by-acting-unilaterally-part-i - Mutual learning: https://soundcloud.com/troubleshootingagile/mutual-learning-model-part-one - Eight behaviors: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf - Drive by Daniel Pink: https://www.danpink.com/books/drive/ --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Troubleshooting Agile

Continuing our discussion of codewords as a signal of intimacy, we look at how team cohesion changes as a team grows or shrinks, and how you can anticipate this and retain positive cultural elements as your team evolves. SHOW LINKS: - Alistair Cockburn communication graph: p. 6 of https://alistair.cockburn.us/wp-content/uploads/2018/02/A-concise-theory-of-software-development-in-pictures.pdf - Missing Affordances of Remote Work episode: https://soundcloud.com/troubleshootingagile/missing-affordances-for-remote-working - Transcript: https://agileconversations.com/blog/growth-loss-emojis/ --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com…
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Squirrel explains how a telephone emoji helped a coaching client and we discover how codewords help build trust. SHOW LINKS: - Code words tweet: https://twitter.com/douglassquirrel/status/1421016370850971650 - Alistair Cockburn communication graph: p. 6 of https://alistair.cockburn.us/wp-content/uploads/2018/02/A-concise-theory-of-software-development-in-pictures.pdf - Schwarz, Eight Behaviours for Smarter Teams: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -Transcript: https://agileconversations.com/blog/codewords-and-confidants/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
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Troubleshooting Agile

If you're already struggling to hit targets, don't add more! Recommendations for improving performance without overcomplication. SHOW LINKS: - Tilted slider: p. 139 of https://itrevolution.com/agile-conversations/ - Metrics tweet: https://twitter.com/douglassquirrel/status/1418149716584501254 - Transcript: https://agileconversations.com/blog/dont-add-more-metrics/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Squirrel rants about matrix management and then Jeffrey calms him down by describing self-managing team structures that work better. They agree that multiplying responsibilities and separating them from the place where the work happens is a bad idea. SHOW LINKS: - How Shirt / What Shirt episode: https://soundcloud.com/troubleshootingagile/the-two-shirt-solution-for-agile-chaos - Transcript: https://agileconversations.com/blog/tech-lead-team-lead/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
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Troubleshooting Agile

Squirrel tweets about isolated data-science teams, and Jeffrey tells stories of close collaboration between engineers and data scientists, even pairing! SHOW LINKS: - Squirrel's tweet: https://twitter.com/douglassquirrel/status/1411980591617163267 - DataOps: https://en.wikipedia.org/wiki/DataOps - Patrick Debois: http://www.jedi.be/ - Transcript: https://agileconversations.com/blog/datasciops/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Squirrel and Jeffrey shock a leader they're coaching by telling him to aim to increase complaints. It turns out that Amy Edmondson, ALCOA, and Toyota all agree with this seemingly counterintuitive advice. SHOW LINKS: - Amy Edmondson, Teaming: https://www.goodreads.com/book/show/7023600-teaming - Andon light: https://en.wikipedia.org/wiki/Stack_light - Toyota Kata: http://www-personal.umich.edu/~mrother/Homepage.html - Paul O’Neill: https://en.wikipedia.org/wiki/Paul_H._O%27Neill - Idealcast episode 7: The Topography of Problems and the Importance of Distributed Problem Solving (Part 2) : https://itrevolution.com/the-idealcast-episode-7/ - Invite to the Agile Conversations Slack: https://join.slack.com/t/agile-conversations/shared_invite/zt-nuw1f84n-62CQworE~PpuR7WOUCZp4g --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Our old friend Chris Clearfield explains how he helps leaders identify and fix overwhelmingly complicated organisational problems. SHOW LINKS: - Chris’s workshop: https://pages.chrisclearfield.com/webinar/?sc_ref=55TfdIkc52FEI1EH - Chris’s email, site, and podcast: chris@chrisclearfield.com , https://www.chrisclearfield.com/ , https://www.chrisclearfield.com/podcast - Meltdown: https://www.meltdownbook.net/ - Previous episode with Chris: https://soundcloud.com/troubleshootingagile/meltdown-part-i - Cynefin framework: https://en.wikipedia.org/wiki/Cynefin_framework --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Jeffrey and Squirrel show you how to use "paradoxical agenda-setting" to help ensure a team or organisation is really committed—or to find out why commitment would be a very bad idea! - Invite to the Agile Conversations Slack: https://join.slack.com/t/agile-conversations/shared_invite/zt-nuw1f84n-62CQworE~PpuR7WOUCZp4g - Paradoxical Agenda-Setting: https://feelinggood.com/tag/paradoxical-agenda-setting/ - Chris Clearfield: https://www.chrisclearfield.com/podcast - The Uncanny Valley of a Functional Organization: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization/ - Collaboration Theater: https://twitter.com/Grundlefleck/status/1398282369577230336 --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Squirrel tells the story of an exec who operates at warp speed and leaves his director of technology behind in his wake. How can we best handle these rapid-fire questions and instant decisions? We have concrete suggestions for being productive and successful when your style doesn't match that of a stakeholder. SHOW LINKS: - Burying the lede: https://en.wiktionary.org/wiki/bury_the_lede --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Squirrel tells the story of a conversation that took a sudden difficult turn, and we discuss methods like the Disarming Technique for handling surprises like this effectively. SHOW LINKS: - Roger Schwarz, Eight Behaviours for Smarter Teams: https://www.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf - David Burns, the Disarming Technique: https://feelinggood.com/2017/12/11/066-five-secrets-training-the-disarming-technique/ - Finnish Agile Circle: https://www.meetup.com/Agile-Finland-Helsinki-Coaching-Circle/ - London Organisational Learning Meetup: https://www.meetup.com/London-Action-Science-Meetup/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show.…
A listener asks us about why social hierarchy and popularity norms matter so much in team discussions. We riff on a number of ideas this inspires including the Tyranny of Structurelessness and the Core Protocols. - Tyranny of Structurelessness article: https://en.wikipedia.org/wiki/The_Tyranny_of_Structurelessness - Project Aristotle (Google study): https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html?smid=pl-share - Core Protocols: https://liveingreatness.com/files/core-protocols-3.03.html - Liberating Structures: https://www.liberatingstructures.com - Six Thinking Hats: https://en.wikipedia.org/wiki/Six_Thinking_Hats - Google Re:Work: https://rework.withgoogle.com/ - Schwarz, Skilled Facilitator: https://www.goodreads.com/book/show/221980.The_Skilled_Facilitator ---- Our new book, Agile Conversations, is out now! See conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
At #citcon Virtual 2021, Andy Parker makes the case that Fredrick Taylor, whom we sometimes like to bash as the father of the feature factory, created the foundation of our work as software teams. - CITCON: https://citconf.com/ - Fredrick Taylor: https://en.wikipedia.org/wiki/Frederick_Winslow_Taylor - Previous Fredrick Taylor episode: https://www.conversationaltransformation.com/blog/in-praise-of-taylor/ - Productive Workplaces Revisited: https://www.goodreads.com/book/show/1268463.Productive_Workplaces_Revisited - Cynefin framework: https://en.wikipedia.org/wiki/Cynefin_framework Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Our friends at CITCON help us think about why we feel like we're covering the same agile lessons over and over, like breaking epics down into very small stories. An analogy to teaching long division turns out to be surprisingly helpful. - CITCON: https://citconf.com/ - Moore, Crossing the Chasm: https://en.wikipedia.org/wiki/Crossing_the_Chasm - Chris Matts, community of needs: https://snowbirdcollaboratory.org/community-of-needs/ - Alistair Cockburn: https://alistair.cockburn.us/ Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
We describe some data scientists we know who are stuck in a tricky bind - why won't others in their organisation listen to their insights? This is the "Last Mile" problem of data science, for which we recommend (surprise!) building relationships through better conversations. - Last Mile problem of Data Science: https://www.forbes.com/sites/forbestechcouncil/2019/07/23/solving-the-last-mile-problem-for-data-science-project-success/ - Devops Enterprise Forum: https://itrevolution.com/forum-paper-downloads/ - High Agency: https://twitter.com/shreyas/status/1276956836856393728?lang=en Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
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Troubleshooting Agile

"We'll keep an eye on it". "It's on our backlog." "It's on our tech debt list". These are all examples of voodoo charms, reassuring phrases that make you feel better but don't create real change. We suggest several ways to overcome the real fear behind your use of the voodoo charm. SHOW LINKS: - public pronouncements don’t work: https://blogs.scientificamerican.com/culturing-science/new-years-resolution/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Squirrel tells a dramatic story about preparing for a meeting under huge pressure, and we discuss how valuable it is to have a solid relationship to build on when negotiating over something as important as survival of your startup. SHOW LINKS: - Your first 30 Days as an Agile Manager: https://xebia.com/academy/en/training/first-30-days-agile-manager --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Vasco Duarte, master of Scrum, issues a call to arms for all scrum masters: you have nothing to lose but your estimates and feature factories! Noted Scrum sceptic Squirrel questions Vasco vigorously on what Scrum Masters do and discovers that Vasco's view of the role is very different from the traditional one. SHOW LINKS: - Vasco: http://softwaredevelopmenttoday.com/ , https://scrum-master-toolbox.org/ - Scrum Master Summit: https://scrummastersummit.org - No Estimates book: https://oikosofyseries.com/no-estimates-book-order --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show.…
Vasco Duarte, master of Scrum, issues a call to arms for all scrum masters: you have nothing to lose but your estimates and feature factories! Noted Scrum sceptic Squirrel questions Vasco vigorously on what Scrum Masters do and discovers that Vasco's view of the role is very different from the traditional one. SHOW LINKS: - Vasco: http://softwaredevelopmenttoday.com/ , https://scrum-master-toolbox.org/ - Scrum Master Summit: https://scrummastersummit.org - No Estimates book: https://oikosofyseries.com/no-estimates-book-order --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show.…
Alan Weiss has written over 60 books on consulting and advocates a no-holds-barred approach, "the martial arts of language", to business problems. He eats difficult conversations for breakfast! We find out why language controls business, how us engineers can drive strategy by emphasizing results and not technology , and what tough love is and why it's so effective. SHOW LINKS: - Alan Weiss: https://alanweiss.com - Business as a Second Language workshop: https://alanweiss.com/growth-experiences/bsl/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
In the second of a two-part series, Johan Abildskov of Eficode has a conversation with Jeffrey and Squirrel about tools for using conversations to implement agile and DevOps methods, including Test-Driven Development for People (aka the Ladder of Inference). SHOW LINKS: - Eficode: https://www.eficode.com/ - TDD for People: https://www.douglassquirrel.com/how-i-work.html --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
In the first of a two-part series, Johan Abildskov of Eficode has a conversation with Jeffrey and Squirrel about culture, transparency, curiosity, and how to use all three to adopt DevOps methods successfully. Special addition: a video version of today's podcast! https://www.youtube.com/watch?v=p6c8qIJUdwo SHOW LINKS: - Eficode: https://www.eficode.com/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
We discuss two very different stories about leaders that communicate a cultural message pithily and clearly, and reflect on why these stories were effective and how all of us can communicate culture in this way. SHOW LINKS: - Steve Jobs aquarium story: https://www.theatlantic.com/technology/archive/2011/10/in-praise-of-bad-steve/246242/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
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Troubleshooting Agile

If your boss isn't helping like you think she should, maybe she's not from Mars, but actually trying to give you more autonomy. We reflect on this in light of real-world coaching stories. SHOW LINKS: - Situational Leadership: https://en.wikipedia.org/wiki/Situational_leadership_theory --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
A reader asks whether following the "bad idea" advice from last episode can lead to an unrecoverable local maximum, sentencing the team to endless patches and obscure bugs. Squirrel and Jeffrey have different takes on this based on their ancient greybeard stories. SHOW LINKS: - The Power of a Bad Idea episode: https://soundcloud.com/troubleshootingagile/the-power-of-a-bad-idea - Local maximum: https://www.mathsisfun.com/algebra/functions-maxima-minima.html - The Strangler Fig Application: https://martinfowler.com/bliki/StranglerFigApplication.html --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
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Troubleshooting Agile

Drawing lessons from Squirrel's driving test experiences, we explore why making a cultural or process change that's intentionally suboptimal can be surprisingly valuable. SHOW LINKS: - Driving Lessons episode: https://soundcloud.com/troubleshootingagile/driving-lessons - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Kaizen: https://en.wikipedia.org/wiki/Kaizen - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
We start with a listener question on roles in an agile team, but quickly divert to Squirrel's "driftwood theory" of hiring and role specification, which turns out to be based on effective conversations and flexible problem solving (what a surprise!) SHOW LINKS: - We're the Aliens episode: https://www.conversationaltransformation.com/blog/we're-the-aliens-three-ways-to-seek-safety/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
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Troubleshooting Agile

How giving work to your boss positions you as the driving force, not the bottleneck—and more methods and mindset shifts to change the perception "gee, that tech team sure is slow". SHOW LINKS: - Squirrel's workshop on “Decoding Tech Talk”: https://www.douglassquirrel.com/resources.html - Nudge book: https://en.wikipedia.org/wiki/Nudge_(book) - Radiate Intent, Elizabeth Ayer: https://medium.com/@ElizAyer/dont-ask-forgiveness-radiate-intent-d36fd22393a3 - Art of Action, Stephen Bungay: https://www.stephenbungay.com/Books.ink --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
We discover that we've given opposing advice about asking "Why" questions—including in our chapter on the Why Conversation! It turns out that a big factor in the success or failure of a "why" is your intent, and that (as usual) greater transparency can avoid misunderstandings and help you find new options. SHOW LINKS: - Never Split the Difference: https://www.goodreads.com/book/show/26156469-never-split-the-difference - Yes, And - https://www.conversationaltransformation.com/blog/yes-and/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
Jeffrey tells us stories about three ways agile teams deal with uncertainty: seeking cover by looking to a single source of truth, or seeking similar cover by following a process, or seeking true psychological safety through conversations. We analyse why the first two often don't work and why the third is so threatening to adopt. SHOW LINKS: - Psychological safety: https://www.youtube.com/watch?v=LhoLuui9gX8 - Argyris on defensive routines: http://www.clevelandconsultinggroup.com/articles/theories-in-action.php - Apollo 13 scene: https://www.youtube.com/watch?v=ry55--J4_VQ - Westrum cultures: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1765804/pdf/v013p0ii22.pdf --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
The fabulous Johanna Rothman, author of 18 books on tech and management, joins us for part II to describe what modern management is and how empathy, safety, and purpose can motivate and inspire your agile team. SHOW LINKS: - Johanna: jrothman.com , createadaptablelife.com - Behind Closed Doors: https://www.jrothman.com/books/behind-closed-doors-secrets-of-great-management/ - Modern Management Made Easy: https://leanpub.com/b/modernmanagementmadeeasy - Bob Sutton on friction: https://www.bobsutton.net/friction-project/ - Lindsay Holmwood on management as a career change: https://fractio.nl/2014/09/19/not-a-promotion-a-career-change/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
The fabulous Johanna Rothman, author of 18 books on tech and management, joins us to describe what modern management is and how empathy, safety, and purpose can motivate and inspire your agile team. SHOW LINKS: - Johanna: jrothman.com , createadaptablelife.com - Behind Closed Doors: https://www.jrothman.com/books/behind-closed-doors-secrets-of-great-management/ - Modern Management Made Easy: https://leanpub.com/b/modernmanagementmadeeasy - Bob Sutton on friction: https://www.bobsutton.net/friction-project/ - Lindsay Holmwood on management as a career change: https://fractio.nl/2014/09/19/not-a-promotion-a-career-change/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
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Troubleshooting Agile

After last week's episode on ahas in 2020, we describe what we're planning to do to help people do the work, move faster, and be productive. SHOW LINKS - 2020 Ahas episode: https://soundcloud.com/troubleshootingagile/our-biggest-a-has-of-2020 - London Organisational Learning Meetup: https://www.meetup.com/London-Action-Science-Meetup/ - Episode on Conversational Dojos: https://soundcloud.com/troubleshootingagile/conversational-dojos - Round Tuit: https://www.quantumenterprises.co.uk/roundtuit/traditional_round_tuits.htm Our new book, Agile Conversations, is out now! See conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
We describe our big ahas of a weird and somehow still educational year, including insights on productivity, deliberate practise, and speed of change. SHOW LINKS - Software Factory to Feature Factory episode: https://www.conversationaltransformation.com/blog/software-factory-to-feature-factory/ - London Organisational Learning Meetup: https://www.meetup.com/London-Action-Science-Meetup/ - Blog post on Conversational Dojos: https://www.conversationaltransformation.com/blog/conversational-dojos/ Our new book, Agile Conversations, is out now! See conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com…
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