Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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محتوای ارائه شده توسط Troubleshooting Agile and A weekly problem-solving session for all things agile. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Troubleshooting Agile and A weekly problem-solving session for all things agile یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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Episode Description: Jessica B. Harris may have been born and raised in New York City, but she has Tennessee roots through her father and has spent much of her life split between homes in the Northeast and the South – specifically New Orleans. For more than fifty years, she has been a college professor, a writer, and a lecturer, and her many books have earned her a reputation as an authority on food of the African Diaspora, as well as a lifetime achievement award from the James Beard Foundation. A few years back, Netflix adapted her book, High on the Hog: A Culinary Journey from Africa to America , into a 4 part docuseries. And I’m very proud to say that she’s a longtime contributor to Southern Living with a regular column called The Welcome Table. This episode was recorded in the Southern Living Birmingham studios, and Sid and Jessica talked about her mother’s signature mac and cheese, the cast-iron skillet she’d be sure to save if ever her house were on fire, and her dear friend, the late New Orleans chef Leah Chase. For more info visit: southernliving.com/biscuitsandjam Biscuits & Jam is produced by : Sid Evans - Editor-in-Chief, Southern Living Krissy Tiglias - GM, Southern Living Lottie Leymarie - Executive Producer Michael Onufrak - Audio Engineer/Producer Jeremiah McVay - Producer Learn more about your ad choices. Visit podcastchoices.com/adchoices…
Falsifying for Fun and Profit
Manage episode 412966476 series 1984398
محتوای ارائه شده توسط Troubleshooting Agile and A weekly problem-solving session for all things agile. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Troubleshooting Agile and A weekly problem-solving session for all things agile یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
The Imperial Japanese Navy and Borland Software made the same strategic mistake: testing hypotheses but ignoring negative results. Join your hosts, Squirrel and Jeffrey to discover what they missed and how you can make falsification work for you on this episode of Troubleshooting Agile. Links: - Shattered Sword: http://www.shatteredswordbook.com/ - Borland: https://en.wikipedia.org/wiki/Borland - Bank-robbing story: https://www.youtube.com/watch?v=RJVHTQSvUIo -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/
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384 قسمت
Manage episode 412966476 series 1984398
محتوای ارائه شده توسط Troubleshooting Agile and A weekly problem-solving session for all things agile. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Troubleshooting Agile and A weekly problem-solving session for all things agile یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
The Imperial Japanese Navy and Borland Software made the same strategic mistake: testing hypotheses but ignoring negative results. Join your hosts, Squirrel and Jeffrey to discover what they missed and how you can make falsification work for you on this episode of Troubleshooting Agile. Links: - Shattered Sword: http://www.shatteredswordbook.com/ - Borland: https://en.wikipedia.org/wiki/Borland - Bank-robbing story: https://www.youtube.com/watch?v=RJVHTQSvUIo -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/
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Troubleshooting Agile

The search for ultimate truth has no place in an effective business! In this episode, Jeffrey and Squirrel explain how to detect when your team are stuck in the “rightness” trap and how to move from abstract debate to scientific experiments that help you discover what actually works. SHOW LINKS: Links: - Less Wrong: https://www.lesswrong.com/ - Less Online: https://less.online/ - Abor Summer Camp: https://www.arborsummer.camp/ - Manifest: https://manifest.is/ - Driftwood hiring episode: https://soundcloud.com/troubleshootingagile/driftwood-vs-planks-agile-team-roles-and-skills - Socratic Dialogues: https://dn790004.ca.archive.org/0/items/PlatoDialogues/Plato_dialogues.pdf -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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With so many great reader emails recently Jeffrey and I haven’t got around to discussing CitCon on the podcast yet! This week we do just that, with Jeffrey’s reflections from discussions on the evolving role of AI in coding including Steve Yegge’s new article which revisits whether the ‘death’ of the junior developer will ultimately be a ‘revenge.’ Links: - Steve Yegge article: https://sourcegraph.com/blog/revenge-of-the-junior-developer - Jevon's Paradox: https://en.wikipedia.org/wiki/Jevons_paradox -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Do ‘Experts Have It Easy’? In this episode, Squirrel and Jeffrey discuss how experts and novices can overcome the empathy gap with rapid feedback, and breaking down complex problems into smaller steps to facilitate understanding. SHOW LINKS: Links: - Boyd Kane's article: https://boydkane.com/essays/experts - Gladwell, Blink: https://en.wikipedia.org/wiki/Blink:_The_Power_of_Thinking_Without_Thinking - Shuhari: https://en.wikipedia.org/wiki/Shuhari - Terence Tao on finding gaps in proofs: https://mathstodon.xyz/@tao/111287749336059662 -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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What is the true meaning of accountability? In this episode, Squirrel and Jeffrey share a real-life story that illustrates how it’s often misunderstood. Listen now to learn why it's not about blame or punishment, but about 'rendering an account' - in other words, sharing reasoning and decisions transparently. SHOW LINKS: Links: - Previous episode on accountability: https://itrevolution.com/articles/accountability-leaders-are-accountable-too/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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What can perverse incentives teach us about software development? Join Squirrel and Jeffrey for a discussion on the importance of personal responsibility and the potential benefits of 'blameful' postmortems in driving accountability and improvement within organisations, in this episode of Troubleshooting Agile. SHOW LINKS: Links: - Tal's article: https://talyarkoni.org/blog/2018/10/02/no-its-not-the-incentives-its-you/ - Blameless Postmortems: https://openpracticelibrary.com/practice/blameless-postmortem/ - Perverse Incentives: https://en.wikipedia.org/wiki/Perverse_incentive -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Is topgrading a controversial topic? It seems so. In this episode, Jeffrey and Squirrel revisit the theme of topgrading in recruitment, featured just two episodes ago. Join as they discuss a listener’s experience, the necessity for some structure in interviews and the benefits of learning from candidates' past experiences through stories. SHOW LINKS: - Topgrading: https://en.wikipedia.org/wiki/Topgrading - Topgrading episode link: https://soundcloud.com/troubleshootingagile/threats-and-topgrading-in-executive-hiring - Shu ha ri: https://en.wikipedia.org/wiki/Shuhari - Squirrel's interviewing event: https://squirrelsquadron.com/events/2025/04-10-interviews - TDD for People: https://itrevolution.com/articles/test-driven-development-for-people/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Is shielding your team a sign of good leadership? On this episode, Jeffrey has been riled up by an episode of the podcast, Cortex, and wants to make a case against shielding, which he believes keeps teams disconnected from the reality of business conditions and leads to suboptimal results. SHOW LINKS: - Cortex podcast: https://podcasts.apple.com/us/podcast/cortex/id1001591696 - Dale Carnegie book: https://en.wikipedia.org/wiki/How_to_Win_Friends_and_Influence_People -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Is the use of threats to repel dishonest people a good idea? On this episode of Troubleshooting Agile, Squirrel and Jeffrey talk about the “threat of reference check” and whether the benefits of reducing dishonesty outweigh the drawbacks of damaging trust. Get in touch to tell us what you think. SHOW LINKS: - Domain-Driven Design: en.wikipedia.org/wiki/Domain-driven_design - Big Book of Concepts: mitpress.mit.edu/books/big-book-concepts - Specification by Example: gojko.net/books/specification-by-example/ - Walking Skeleton: wiki.c2.com/?WalkingSkeleton -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
It's time to talk about commitment! Not engagement, which is insufficient to produce effective results. In this episode - a repost of a previous conversation - Squirrel and Jeffrey offer specific tools for effective commitments and tell a story about a company that created a pile of bones instead of a Walking Skeleton. You’ll hear lots of references to “the book.” That’s our book - Agile Conversations!! You can learn more about that here: https://agileconversations.com/agile-conversation-book/ SHOW LINKS: - Domain-Driven Design: en.wikipedia.org/wiki/Domain-driven_design - Big Book of Concepts: mitpress.mit.edu/books/big-book-concepts - Specification by Example: gojko.net/books/specification-by-example/ - Walking Skeleton: wiki.c2.com/?WalkingSkeleton -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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What if complaining could be a good thing? In this episode, Squirrel and Jeffrey discuss the benefits of ‘positive complaining’ and how it can be used to strengthen relationships and offer valuable insights into what matters to the person complaining. Links: Trust Conversation (TDD for People): https://itrevolution.com/articles/test-driven-development-for-people/ Co-conspirators episode: https://soundcloud.com/troubleshootingagile/co-conspirators-and-citcon Squirrel Squadron: https://squirrelsquadron.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
If you’re using Sinek’s “why, what and how” framework for team collaboration, what do you do when it turns out you’re lacking two out of the three?! In this episode, Squirrel and Jeffrey talk about their own experience of this, the concept of leaky abstractions, and the importance of shared problem ownership. Links: - Simon Sinek: https://simonsinek.com/books/start-with-why/ - Somebody Else's Problem Field: https://hitchhikers.fandom.com/wiki/Somebody_Else%27s_Problem_Field - Previous episode about Walking Skeletons - Ep125: Commitment Engagement is Not Enough: https://soundcloud.com/troubleshootingagile/commitment-engagement-is-not-enough - Previous episode about Cycle Time - Ep249: Estimates: A Productive Argument, Part I https://soundcloud.com/troubleshootingagile/reporting-estimates -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Should you start a Guild?In this episode, Squirrel and Jeffrey discuss examples of adverse possession, including listener Marcel-Jan’s experience of starting a Python guild within his team, and how you can take similar proactive steps to help build a more engaging and dynamic community of practice. Links: Co-conspirators episode: https://soundcloud.com/troubleshootingagile/co-conspirators-and-citcon Adverse possession: https://www.linkedin.com/posts/dsquirrel_squirrel-squadron-events-activity-7015965093418934272-1qZf/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
What does it mean to be a co-conspirator? On the run up to CitCon Auckland 2025, join Squirrel and Jeffrey as they reflect on the event they first met, its history and how ‘co-conspirators’ have been pivotal in their careers and client work. Links: - CITCON ANZ 2025: https://citconf.com/auckland2025/ - Chris Matts Communities of Practise: https://theitriskmanager.com/2015/04/19/communities-of-need-community-of-solutions/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
What does it mean to be a flexible leader? In part two of this two-part episode of Troubleshooting Agile, we welcome back Kevin Eikenberry to talk about ‘flexors,’ approaches to leadership that can help leaders and team adapt more effectively, and develop a mindset of experimentation. Links: - Kevin Eikenberry: http://kevineikenberry.com and http://kevineikenberry.com/gift - Flexible Leadership https://kevineikenberry.com/flexible - Betterism: https://thectoclub.com/news/lies-your-tech-team-tells-you/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
What does it mean to be a flexible leader? In this episode of Troubleshooting Agile, we welcome Kevin Eikenberry to talk about complex vs complicated situations, how to experiment rather than sticking to rigid policies, and his new book ‘Flexible Leadership’ Links: - Kevin Eikenberry: http://kevineikenberry.com and http://kevineikenberry.com/gift - Flexible Leadership https://kevineikenberry.com/flexible - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Naive Realism: https://en.wikipedia.org/wiki/Na%C3%AFve_realism -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Is trust the ability to predict someone’s actions? And can it apply to organisations as well as individuals? Join your hosts, Squirrel and Jeffrey, as they tackle the importance of delivering consistent results to foster trust, on this episode of Troubleshooting Agile. Links: - TDD for People, a method for building trust: https://itrevolution.com/articles/trust-and-test-driven-development-for-people/ - Stock picking scam: https://ask.metafilter.com/216295/Is-this-famous-investment-scam-real-or-fiction - Agile Conversations: https://agileconversations.com/agile-conversation-book/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

What are the challenges when it comes to implementing Toyota Kata at scale? In this episode of Troubleshooting agile, Jeffrey talks about how they’re using the Improvement and Coaching Katas to foster better structured learning and accountability across multiple teams. Links: - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Shu, Ha, Ri: https://en.wikipedia.org/wiki/Shuhari - Previous episode - Toya Toyota Kata A-Z: https://soundcloud.com/troubleshootingagile/toyota-kata-a-z -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Why can't I apply for a driving license at 3 AM? Join Squirrel and Jeffrey in discussion on the history and challenges of modernising legacy systems and how delivering incremental improvements can "strangle" the pitfalls of a full rewrite, in this episode of Troubleshooting Agile. Links: - Dafydd Vaughan on DVLA batch systems: https://dafyddvaughan.uk/blog/2025/why-some-dvla-digital-services-dont-work-at-night/ - Joel Spolsky on not rewriting: https://www.joelonsoftware.com/2000/04/06/things-you-should-never-do-part-i/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Does asking for the “dumbest” solutions stimulate the most creative ideas? Join Squirrel and Jeffrey as they answer two listener questions on the theme of boosting creativity, including why you might wear a funny hat to your team warm-up, in this week’s episode of Troubleshooting Agile. Links: - Core Protocols Checkin: https://thecoreprotocols.org/protocols/checkin - Dave Snowden on Changing Clothes: https://medium.com/@brixen/dave-snowden-how-leaders-change-culture-though-small-actions-766cd2bf5128 - Niko Niko chart: https://www.agilealliance.org/glossary/niko-niko/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Balancing psychological safety and high standards is crucial for high performance in your tech team. Join Squirrel and Jefferey for a discussion on this, plus the misconceptions around perks and productivity, in this week’s episode of Troubleshooting Agile LINKS - Safety vs standards article: https://www.leadingsapiens.com/psychological-safety-vs-high-standards/ - Challenge article: https://www.nobelcoaching.com/tag/challenge/ - Flow book: https://www.goodreads.com/book/show/66354.Flow - Brian Marick: http://www.exampler.com/ease-and-joy.html -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Can you drive change in your organisation by accelerating crises? In this episode, Squirrel and Jeffrey discuss Deming’s philosophy and explore how visibility and awareness of issues can bring about necessary change. LINKS - Deming: https://en.wikipedia.org/wiki/W._Edwards_Deming - Panel discussion: https://www.youtube.com/watch?v=bu7JMAQggfo - Information radiators: https://www.agilealliance.org/glossary/information-radiators/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Is your plan to avoid conflict making things worse? In this episode, Squirrel and Jeffrey discuss the Paul and Ted Case Study, the concept of 'easing in,' and what leaders should do instead, on this episode of Troubleshooting Agile. LINKS - Eight Behaviors for Smarter Teams: https://www.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Do you document and analyse failure? In this episode, Squirrel and Jeffrey draw inspiration from Donald Knuth's detailed study of his own software mistakes to give you the lowdown on learning from past mistakes, including meaningful postmortems and retrospectives. LINKS: - Knuth's paper: https://yurichev.com/mirrors/knuth1989.pdf - Foundation Failures: https://www.abebooks.com/Foundation-Failures-Szechy-C-Concrete-Publications/20924178050/bd -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
What do you do when you inherit a 20 year old codebase? In this episode, Squirrel and Jeffrey look at an extreme example of legacy software and discuss why it's important to understand past contexts as well as address modern discrepancies. Links: - Brian's Archaeology Tips: https://www.linkedin.com/pulse/10-tips-software-archeologists-brian-reich-n0ase - Ask Why, But Never Answer: https://blog.jbrains.ca/permalink/ask-why-but-never-answer - Macintosh's Backward Capacitor: https://www.downtowndougbrown.com/2024/11/the-capacitor-that-apple-soldered-incorrectly-at-the-factory/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

How do you make sure that critical information is preserved over time? Tune in to learn about “reverse smuggling,” lost TV shows, outdated video game formats, and Rob Landley's Petrochemical archaeology, in this week’s episode of Troubleshooting Agile. Links: - Petrochemical archaeology from Rob Landley: https://landley.net/history/mirror/institutional_memory.html - Dr. Who archaeology: https://en.wikipedia.org/wiki/Doctor_Who_missing_episodes -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Can extreme constraints help you think of radically different solutions? In this week’s episode, Jeffrey and Squirrel explore what happens when you point a figurative gun at your team, inspired by Grant Slatton's provocative article 'Algorithms We Develop Software By’ Links: - Grant's article; https://grantslatton.com/software-pathfinding#algorithms-we-develop-software-by - Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Independence Day: https://www.linkedin.com/pulse/three-incendiary-questions-douglas-squirrel-seqre/ - Feature thinning: https://agileconversations.com/blog/ford-not-ferrari-feature-thinning-and-roi/ - Oblique Strategies cards: https://en.wikipedia.org/wiki/Oblique_Strategies -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Would you delete your unfinished work to ensure a fresh start? On this week’s episode, Jeffrey and Squirrel discuss whether using deletion as a tool can provide focus and improvement, with help from Grant Slatton's provocative article 'Algorithms We Develop Software By’ Links: - Grant's article: https://grantslatton.com/software-pathfinding#algorithms-we-develop-software-by - Code as liability: https://wiki.c2.com/?SoftwareAsLiability - Bird by Bird by Ann Lamott: https://www.goodreads.com/book/show/48578933-bird-by-bird - Spike: https://agiledictionary.com/209/spike/#comment-57 - Code deletion at Apple: https://folklore.org/Negative_2000_Lines_Of_Code.html -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Do you or your team show resistance to change? There are some common ingrained habits that can affect your ability to learn. Find out how difficult conversations, pair programming, and test-driven development can help you create new habits to foster meaningful transformation, in this episode of Troubleshooting Agile. Links: - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Karate Kid: https://en.wikipedia.org/wiki/The_Karate_Kid - Shu Ha Ri: https://en.wikipedia.org/wiki/Shuhari - Wardley mapping: https://en.wikipedia.org/wiki/Wardley_map -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Do you avoid making uncertain predictions in favour of task lists to ensure success? If a fear of being wrong means you can’t embrace uncertainty and learn from mistakes then you’re missing out on the natural discomfort of learning. Find out more about how to combat this in this episode of Troubleshooting Agile Links: - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Recent Kata episode: https://soundcloud.com/troubleshootingagile/toyota-kata-a-z - Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow - Kathryn Schulz on being wrong: https://www.ted.com/talks/kathryn_schulz_on_being_wrong -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
When deception overshadows disappointment, severe ethical breaches can occur. Join your hosts, Squirrel and Jeffrey to discover how clear, honest communication can make sure you’re not dealing with the next Volkswagen emissions scandal, on this episode of Troubleshooting Agile. Links: - Goal displacement: https://www.oxfordreference.com/display/10.1093/acref/9780191843273.001.0001/acref-9780191843273-e-122 - Passive voice: https://en.wikipedia.org/wiki/Passive_voice - Normalisation of Deviance: https://en.wikipedia.org/wiki/Normalization_of_deviance - Volkswagen emissions scandal: https://en.wikipedia.org/wiki/Volkswagen_emissions_scandal -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Challenging the iron triangle in software development - balancing quality, time and scope. In this episode, Squirrel and Jeffrey discuss Andy Giese’s recent provocative article 'How to Make Product Give a Shit About Your Architecture Proposal.’ Join us to learn how you can use ‘feature thinning’ and joint design to promote collaborative approaches in situations like this. Links: - Andy G's article: https://gieseanw.wordpress.com/2024/10/09/how-to-make-product-give-a-shit-about-your-architecture-proposal/ - Getting To Yes, on interests and positions: https://en.wikipedia.org/wiki/Getting_to_Yes -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “scientific thinking” “the Improvement Kata” and “the Coaching Kata”. In this bumper episode, Squirrel and Jeffrey discuss quality and delivery the Toyota Way. Links: - Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html - Gemba: en.wikipedia.org/wiki/Gemba Other relevant episodes: - Episode 214 - Get Your Reps In: https://soundcloud.com/troubleshootingagile/get-your-reps-in -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Your elaborate spreadsheet that prioritises features isn’t rigorous mathematical analysis and should be a conversation starter not a definitive guide. Find out how to avoid ‘Mathiness’ with Squirrel and Jeffrey in the latest from Troubleshooting Agile. Links: - Mathiness article: https://www.votito.com/methods/mathiness -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Need to transform decision-making in your agile team? In this episode, we discuss how to harness the power of perceptiveness using Jeffrey’s insights from a lecture on the architect Christopher Alexander and the book 'How Emotions Are Made.' Links: How to Become Perceptive: https://www.henrikkarlsson.xyz/p/perceptive - Ryan Singer’s Christopher Alexander: A Primer : https://www.youtube.com/watch?v=ESTckhhKS0k - Book: How Emotions are Made: https://lisafeldmanbarrett.com/books/how-emotions-are-made/ - Naive Realism https://en.wikipedia.org/wiki/Na%C3%AFve_realism_(psychology) - Annie Duke: Thinking in Bets https://www.goodreads.com/book/show/35957157-thinking-in-bets -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at https://agileconversations.com/ And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Create, nurture, and increase empathy with all your customers, even the ones you didn't know you had! Inspired by Gojko Adzic and his new book Lizard Optimisation, Squirrel and Jeffrey discuss how you can do just that, on this episode of Troubleshooting Agile. Links: - Gojko’s book, Lizard Optimisation: https://www.amazon.com/Lizard-Optimization-Product-Engaging-Long-Tail/dp/0993088171 - Kahneman Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

The products you have today could be 5x more profitable if you found out how customers really use them and tuned accordingly, says Gojko Adzic - and we’re inclined to agree! Find out how to do it on this episode ofTroubleshooting Agile your hosts, Squirrel and Jeffrey. Links: - Gojko’s book, Lizard Optimisation: https://www.amazon.com/Lizard-Optimization-Product-Engaging-Long-Tail/dp/0993088171 - Gojko Adzic on LinkedIn https://www.linkedin.com/in/gojko/ - Long tail: https://en.wikipedia.org/wiki/Long_tail - Nassim Taleb: https://en.wikipedia.org/wiki/Nassim_Nicholas_Taleb -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Junior coders aren't going to be purged, but trained, just like we taught ditch-diggers to drive excavators. Find out why Squirrel thinks Steve Yegge is wrong, on this episode of Troubleshooting Agile. Links: Enterprise Technology Leadership Summit: https://itrevolution.com/product/enterprise-technology-leadership-summit-las-vegas-2024/ - Steve Yegge's talk at ETLS: article https://sourcegraph.com/blog/the-death-of-the-junior-developer , video https://videos.itrevolution.com/watch/1002959965 - Gene Kim at ETLS: https://itrevolution.com/articles/observing-the-impact-of-ai-on-law-firms-software-and-writing-winners-and-losers/ - Patrick Debois at ETLS: https://videos.itrevolution.com/watch/1002959794 -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Being radically transparent by reporting progress daily has surprisingly positive effects. Learn how and why to do daily flashes in this episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey. Links: - PPP reporting: https://en.wikipedia.org/wiki/Progress,_plans,_problems - Wienberg, Becoming a Technical Leader: https://www.goodreads.com/book/show/714344.Becoming_a_Technical_Leader - Westrum's generative culture: https://itrevolution.com/articles/westrums-organizational-model-in-tech-orgs/ - Improvement Kata episode: https://soundcloud.com/troubleshootingagile/toyota-kata-part-ii - Electronic Lab Notebooks: https://en.wikipedia.org/wiki/Electronic_lab_notebook - Squirrel's new podcast: https://podcasts.apple.com/gb/podcast/the-insanely-profitable-tech-podcast/id1758772797 -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

The most obnoxious person in your team may in fact be saving your bacon. Discover why and how to encourage "disagreeable givers" in this episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey. Links: - Givers and Takers from Harvard Business Review: https://hbr.org/2013/04/in-the-company-of-givers-and-takers - Disagreeable Givers: https://www.inc.com/laura-montini/the-most-undervalued-employee-at-any-organization.html - Collaboration Matrix: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Talk louder, set limits on your generosity, and learn to disappoint people helpfully. On this episode, Squirrel and Jeffery offer advice inspired by Adam Grant on giving and taking in your organisation. Links: - Adam Grant on giving and taking: https://hbr.org/2013/04/in-the-company-of-givers-and-takers -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “the Coaching Kata”. In part three of this mini series, Squirrel and Jeffrey discuss quality and delivery the Toyota Way. Links: - Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html - Gemba: https://en.wikipedia.org/wiki/Gemba Other relevant episodes: - https://soundcloud.com/troubleshootingagile/get-your-reps-in - https://soundcloud.com/troubleshootingagile/toyota-kata-part-i - https://soundcloud.com/troubleshootingagile/toyota-kata-part-ii -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “the Improvement Kata”. In part two of our Toyota Kata series, Squirrel and Jeffrey discuss quality and delivery the Toyota Way. Links: - Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html - Gemba: https://en.wikipedia.org/wiki/Gemba Other relevant episodes: https://soundcloud.com/troubleshootingagile/get-your-reps-in https://soundcloud.com/troubleshootingagile/toyota-kata-part-i -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “scientific thinking”. In part one of this mini series, Squirrel and Jeffrey discuss quality and delivery the Toyota Way. Links: - Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html - Gemba: https://en.wikipedia.org/wiki/Gemba Other relevant episodes: https://soundcloud.com/troubleshootingagile/get-your-reps-in -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html effrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Too ashamed of your outdated tech to ask for help with it or touch the ancient code? 70s heartthrob Barry Manilow has the cure for your "technical shame" - Squirrel and Jeffrey explain why on this episode of Troubleshooting Agile. Links: - Barry Manilow Effect paper: https://www.psychologyib.com/uploads/1/1/7/5/11758934/the_spotlight_effect_-_ib_psychology.pdf -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Stop trying to control what your software does! Instead, invite surprising answers from users that lead to amazing product innovations. This episode of Troubleshooting Agile features a lesson from 18th-century Spain via Elan Ullendorf. Links: - 500 maps article by Elan Ullendorff: https://escapethealgorithm.substack.com/p/should-this-be-a-map-or-500-maps - Wardley Mapping: https://en.wikipedia.org/wiki/Wardley_map - Brain Writing: https://www.mindtools.com/ak3qj17/brainwriting - Clean Language: https://en.wikipedia.org/wiki/Clean_language -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Being puzzled is the first step to genuine questions and real learning. Join your hosts Squirrel and Jeffrey to discover why execs like you need more “aporia” to understand your teams and lead them effectively, on this episode of Troubleshooting Agile. Links: - Aporia: https://en.wikipedia.org/wiki/Aporia - Derrida: https://en.wikipedia.org/wiki/Jacques_Derrida - Dave Snowden's talk: https://gist.github.com/owulveryck/4ac8c96c16f5a48de24f8a0e949ad9a5 -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
You’re allowed to do much more than you think, including working outside your team, disappointing others (helpfully), or learning things that aren’t on your business card. On this episode, we continue our theme of agency with inspiring ideas from a listener email. Links: - Things You're Allowed to Do: https://milan.cvitkovic.net/writing/things_youre_allowed_to_do/ - Stone Soup: https://agileconversations.com/blog/stonesoup/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Successful experiments with negative results are a vital part of learning to have agency. Discover how to fail for success on this episode of Troubleshooting Agile with our guest. Sammy Hath: Links: - https://hath.blog/posts/hire/ - https://hath.blog/posts/cultivating-destroying-agency/ - Failing for Success: https://failingforsuccess.substack.com - Taleb’s Antifragile book: https://en.wikipedia.org/wiki/Antifragile_(book) -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com…
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Troubleshooting Agile

"Agency" "empowerment" "accountability" can be empty promises to your tech team, or real skills you can learn. In this episode, Squirrel and Jeffrey are joined by “competent minion” Sammy Hath to discuss how to solve difficult problems. Links: - https://hath.blog/posts/hire/ - https://hath.blog/posts/cultivating-destroying-agency/ - Message to Garcia episode: https://soundcloud.com/troubleshootingagile/message-to-garcia - Patrick McKenzie: https://www.kalzumeus.com/ - Paul Graham on agency at university: https://www.paulgraham.com/college.html - Commander’s intent: https://en.wikipedia.org/wiki/Intent_(military) -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
Fast feedback to executives on whether executing the HiPPO (Highest Paid Person's Opinion) actually made your software more profitable. Get answers on how and why "prediction markets" speed up learning, on this episode of Troubleshooting Agile, with Douglas Squirrel and Jeffrey Fredrick. Links: - Manifest prediction markets conference: https://www.manifest.is/ - Previous episode on predictions and bets: https://agileconversations.com/blog/lies-predictions-experiemnts-bets/ - Public prediction markets: https://manifold.markets/ - CITCON session: https://citconf.com/wiki/index.php?title=Prediction_markets,_track_records_and_reputations_in_Software -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Frequent repetition and practice doesn't constitute micromanagement, if done well: it reinforces accountability and alignment. Tune in to this episode of Troubleshooting Agile to find out how and why you and your tech team need daily rehearsal and feedback, with your hosts, Squirrel and Jeffrey. Links: - Toyota Kata Practice Guide: https://theleanthinker.com/2017/12/21/mike-rother-the-toyota-kata-practice-guide/ - Dojo handout: https://itrevolution.com/product/conversational-dojo-kit/ - Shuhari: https://en.wikipedia.org/wiki/Shuhari - Karate Kid: https://www.youtube.com/watch?v=LerwIYmNFXY - Situational Leadership: https://en.wikipedia.org/wiki/Situational_leadership_theory -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Getting users to love your product isn't enough. Somebody needs to give you rectangular pictures of kings and presidents in exchange for it. Join your hosts, Squirrel and Jeffrey for product pitfalls and how to avoid them, on this episode of Troubleshooting Agile. Links: - Squirrel's tweet: https://twitter.com/douglassquirrel/status/1791438669070426526 - Rectangular pictures of the king: https://www.bankofengland.co.uk/banknotes/king-charles-banknotes -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

If you or your tech leaders are exhausted from tracking an overwhelming number of individual tickets, features, or products, you're gardening when you should be farming. On this episode of Troubleshooting Agile, Squirrel and Jeffrey give their insights on how to manage whole "flocks" of engineers and customers. Links: - Briefing and Back Briefing : https://soundcloud.com/troubleshootingagile/briefing-and-back-briefing - Trapped on local optima: https://en.wikipedia.org/wiki/Hill_climbing#Local_maxima - Squirrel Squadron: https://squirrelsquadron.com -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

You've never been in a plane crash because accident investigations are blameless, but do you know how to run a blame-free postmortem? Timelines, timeboxes, and more ways to learn from disasters before they happen, when you join Squirrel and Jeffrey on this episode of Troubleshooting Agile. Links: - Airline Safety article - https://asteriskmag.com/issues/05/why-you-ve-never-been-in-a-plane-crash - Root Cause Analysis slides: https://douglassquirrel.s3.amazonaws.com/rca/hands-on-root-cause.pdf - Psychological Safety, Amy Edmondson - https://www.youtube.com/watch?v=LhoLuui9gX8 - Squirrel Squadron - You can sign up to the free forum here: https://squirrelsquadron.com/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

When disaster looms and results are immediate, joint design really shines by driving informed, prompt, unpopular decisions. Learn how to keep your decision process when all about you are losing theirs, with your hosts, Squirrel and Jeffrey, Links: - Horowitz on wartime vs peacetime: https://a16z.com/peacetime-ceo-wartime-ceo/ - Squirrel decisiveness story: https://twitter.com/douglassquirrel/status/1782016446689673366 - Source of Livy quote: https://acoup.blog/2024/04/26/collections-phalanxs-twilight-legions-triumph-part-ivc-perseus/ - CITCON Europe 2024, May 24th & 25th: https://citconf.com/zagreb2024/ - Squirrel Squadron: https://squirrelsquadron.com -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Is your timid tech team constantly seeking direction and second-guessing themselves? Improvement is possible - if you create frequent accountability. Discover how your team can get a "message to Garcia", by tuning in this episode of Troubleshooting Agile. Links: - Patrick McKenzie tweet: https://twitter.com/patio11/status/1781424185094402558 - Sammy (Patrick's EA) on agency: https://hath.blog/posts/cultivating-destroying-agency/ - Message to Garcia: https://courses.csail.mit.edu/6.803/pdf/hubbard1899.pdf - Theory X and Theory Y: https://www.linkedin.com/pulse/why-we-cannot-learn-damn-thing-from-semco-toyota-niels-pflaeging/ - Briefing and Back Briefing:https://soundcloud.com/troubleshootingagile/briefing-and-back-briefing - Radiating Intent:https://agileconversations.com/blog/driving-lessons/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
The Imperial Japanese Navy and Borland Software made the same strategic mistake: testing hypotheses but ignoring negative results. Join your hosts, Squirrel and Jeffrey to discover what they missed and how you can make falsification work for you on this episode of Troubleshooting Agile. Links: - Shattered Sword: http://www.shatteredswordbook.com/ - Borland: https://en.wikipedia.org/wiki/Borland - Bank-robbing story: https://www.youtube.com/watch?v=RJVHTQSvUIo -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Do you have an "Eeyore" in your technology team, for whom it's all thorns and no roses? Can you help them to be more Tigger.. and would you even want to? Join Squirrel and Jeffrey as they discuss pessimism and burnout on this episode of Troubleshooting Agile. Links: - Eeyore & Tigger: https://en.wikipedia.org/wiki/List_of_Winnie-the-Pooh_characters - Previous episode on burnout: https://agileconversations.com/blog/fixing-burnout-by-disagreeing-and-disappointing/ - Unilateral control model vs mutual learning: https://agileconversations.com/blog/directive-vs-mutual-learning/ - Motivational interviewing: https://en.wikipedia.org/wiki/Motivational_interviewing - Dr. Burns magic button: https://www.psychologytoday.com/gb/blog/in-therapy/200901/seven-questions-david-d-burns - Nonviolent communication: https://en.wikipedia.org/wiki/Nonviolent_Communication -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Mistakes are only obvious looking backwards, looking forwards, they seem like good ideas. On this episode of Troubleshooting Agile, Squirrel and Jeffrey discuss why they encourage meaningful errors that lead to learning and how a negative result is a sign of a successful experiment. Links: - Retrospective Coherence: https://www.chriscorrigan.com/parkinglot/retrospective-coherence-and-the-road-not-taken/ - Bicycle history: https://rootsofprogress.org/why-did-we-wait-so-long-for-the-bicycle - Covid predictions: https://thezvi.substack.com/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Agile is dead, but does anyone care? Cynefin tells us that we should be watching the slope of improvement, not aiming for a mythical "best practice". Squirrel and Jeffrey discuss why agile is irrelevant, on this episode of the (ironically named) Troubleshooting Agile podcast. Links: - Ubiquitous Language: https://martinfowler.com/bliki/UbiquitousLanguage.html - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - No Vehicles in the Park episode: https://soundcloud.com/troubleshootingagile/no-vehicles-in-the-park -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Phoenix Project author, Gene Kim, joins us on Troubleshooting Agile to discuss the groundbreaking theories of organizational management described in his new book, Wiring the Winning Organization. In this episode (part one of three), Gene talks about his mission to improve the way work is done at the world’s largest organizations, how that led to his collaboration with coauthor Dr. Steven Spear, and their “parsimonious” theories of workplace organization. Links: - Wiring the Winning Organization: https://itrevolution.com/product/wiring-the-winning-organization/ - Twitter: https://twitter.com/RealGeneKim - LinkedIn: https://www.linkedin.com/in/realgenekim/ - The Idealcast: https://itrevolution.com/podcast/ - High Velocity Edge: https://bookshop.org/p/books/the-high-velocity-edge-how-market-leaders-leverage-operational-excellence-to-beat-the-competition-steven-spear/8209849 - The Goal: https://bookshop.org/p/books/the-goal-a-process-of-ongoing-improvement-eliyahu-m-goldratt/9895070?ean=9780884271956 -------------------------------------------------- About Our Guest Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019), and co-author of the Shingo Publication Award winning Accelerate (2018), The DevOps Handbook (2016), and The Phoenix Project (2013). Since 2014, he has been the founder and organizer of DevOps Enterprise Summit, studying the technology transformations of large, complex organizations. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Effective executives draw on extensive battle scars for guidance and insight. Join your hosts Squirrel and Jeffrey to discover how to learn from the elders, and become one yourself, on today's episode of Troubleshooting Agile. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Tech teams operate best with clearly defined "negative space" that's not in scope - and leaders are more receptive to defining it than they think. Join your hosts Squirrel and Jeffrey to learn why the principles of art apply to product development on today's episode of Troubleshooting Agile. Links: - Yves Klein: https://www.tate.org.uk/art/artworks/klein-ikb-79-t01513 - Kano model: https://en.wikipedia.org/wiki/Kano_model - Trust Conversation: https://itrevolution.com/articles/test-driven-development-for-people/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Your niggling worries and minor observations are "bench sweeps", valuable dust that are worth refining into gold. Listen to this week’s episode of Troubleshooting Agile to learn why you shouldn't ignore your gut feelings, with your hosts Squirrel and Jeffrey! Links: - Not "Eureka" but "That's Funny": https://quoteinvestigator.com/2015/03/02/eureka-funny/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Know what users think of your software as soon as it's done - the secret is immediacy and frequency. Listen to today’s episode to find out how daily feedback is absolutely possible, with your hosts Squirrel and Jeffrey on Troubleshooting Agile. Links: - Glidepath Indicator: https://agileconversations.com/blog/glideslope/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Today on Troubleshooting Agile, we answer a listener’s question on how to get disparate teams co-operating on a shared objective - and how to get them sharing bad news! Listen to hear our discussion and solutions, with your hosts, Squirrel and Jeffrey. Links: - Trust Conversation: https://itrevolution.com/articles/test-driven-development-for-people/ - Psychological Safety: https://amycedmondson.com/psychological-safety/ - Jonah Jameson: https://en.wikipedia.org/wiki/J._Jonah_Jameson -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
What to do when your tech team isn't arguing (productively!)? Join us on Troubleshooting Agile to learn practical ideas for discovering shared facts and creating constructive conflict, with your hosts, Squirrel and Jeffrey. Links: - Test-Driven Development for People: https://itrevolution.com/articles/test-driven-development-for-people/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part three of their 3-stage diagnostics for discovering missing conversations. Links: - Stratechery quadrant: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization - The Line: https://themanagershandbook.com/consciousness/the-line - NVC Feelings and Needs: https://www.sociocracyforall.org/nvc-feelings-and-needs-list/ - Amador, LEAP: https://leapinstitute.org/about/ - Schwarz, Eight Behaviours: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part two of their 3-stage diagnostics for discovering missing conversations Links: - Edmondson, Teaming: https://www.goodreads.com/en/book/show/7023600 - Liberating Structures: https://www.liberatingstructures.com/ - Anarchic Planning series: - https://soundcloud.com/troubleshootingagile/citcon-open-space-and-lean-coffee-part-i - https://soundcloud.com/troubleshootingagile/citcon-open-space-and-lean-coffee-part-ii -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part one of their 3-stage diagnostics for discovering missing conversations Links: - Simon Sinek, Start With Why: https://simonsinek.com/books/start-with-why/ - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share their diagnostics for discovering missing conversations Links: - Psychological Safety: https://amycedmondson.com/psychological-safety/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Is your tech team choosing safety by doing everything, or do you dump more than you do? Join us today on Troubleshooting Agile to uncover the more profitable path through "negative space" with Squirrel and Jeffrey. Links: - Previous episode mentioning negative space: https://agileconversations.com/blog/the-two-shirt-solution-for-agile-chaos/ - Where's Wally: https://en.wikipedia.org/wiki/Where%27s_Wally%3F -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Don't let your engineers outsource risk by settling for a list of tasks, instead give them real business-meaningful targets and permission to fail. Join your hosts, Jeffrey and Squirrel on this episode of Troubleshooting Agile to talk OKRs (Objectives and Key Results) and getting your team in alignment. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick. Listen to part three of our three part series to find out how and why you should try anarchic agenda-setting for your next offsite, meeting, or conference. Links: CITCON Berlin: https://citconf.com/berlin2023/ - Open Space: https://citconf.com/openspace.php - Lean Coffee: http://leancoffee.org -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick. Listen to part two of our three part series to find out how and why you should try anarchic agenda-setting for your next offsite, meeting, or conference. Links: - CITCON Berlin: https://citconf.com/berlin2023/ - Open Space: https://citconf.com/openspace.php - Lean Coffee: http://leancoffee.org -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Has "adopting Jira" become the definition of "being agile"? If so, Squirrel says he’ll find another line of work! Tune in to hear Squirrel and Jeffrey's discussion on using the right tools for certain and uncertain environments, on this episode of Troubleshooting Agile. - Squirrel’s Jira tweet: https://x.com/douglassquirrel/status/1767536165790376281?s=20 - Chris Matts on Needs and Solutions: https://theitriskmanager.com/2015/04/19/communities-of-need-community-of-solutions/ - Confirmation bias: https://en.wikipedia.org/wiki/Confirmation_bias - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Last week’s episode on certainty and uncertainty: https://soundcloud.com/troubleshootingagile/decentralisation-dilemmas -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Build centralised, standard structures for your tech only when you're sure the terrain isn't moving under your feet and stable software is no guarantee against market avalanches. This week’s episode is all about centralisation and decentralisation, with your hosts, Squirrel and Jeffrey. Links: - Wardley Mapping: https://en.wikipedia.org/wiki/Wardley_map - Pioneers, Settlers, Town Planners: https://wardleypedia.org/mediawiki/index.php/Pioneers_settlers_town_planners - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Entangled Trios: https://www.peterhinssen.com/blog/dealing-with-complexity-in-the-never-normal -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Cancel your standup and record your decisions in writing, not conversations. This week on Troubleshooting Agile, Collaborations Expert and Author, Sumeet Moghe joins Squirrel and Jeffrey to explore "async-first" software development. Links: - Sumeet Moghe: https://www.linkedin.com/in/sumeetmoghe/ and https://www.asyncagile.org/ - The Async-First Playbook: https://www.thoughtworks.com/en-gb/insights/books/async-first-playbook asyncagile.org - Alistair Cockburn graph: https://agileconversations.com/AlistairCockburnCommunicationGraph.png - Martin Fowler "Periodic Face-to-Face": https://martinfowler.com/bliki/PeriodicFaceToFace.html - James Tannier, Effective Remote Work: https://pragprog.com/titles/jsrw/effective-remote-work/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Go ahead and bravely demand the next feature right after the completion of the last! This week on Troubleshooting Agile, Squirrel tells us why he likes to be more demanding than Kent Beck. Links: - Kent Beck: https://en.wikipedia.org/wiki/Kent_Beck - Tidy First: https://tidyfirst.substack.com/p/tidy-first-in-one-page - Extreme Programming: https://en.wikipedia.org/wiki/Extreme_programming -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
This week on Troubleshooting Agile, we bring you a bumper edition of 2022’s Summer Shorts - Learning Loops. Taking iterative development to heart, Squirrel and Jeffrey discuss six learning loop topics in less than five minutes each. Join us to learn about: - Basic daily learning loops - Weekly planning - Elephant Carpaccio - Walking the board - Retrospectives - OKRs -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

"Scope" and "requirements" for software rely on a common understanding of basic concepts like "vehicles" or "names" but humans have no idea how to nail down those ideas. Join your host Squirrel and Jeffrey to find out why, and what to do about it, on this episode of Troubleshooting Agile. Links: - No Vehicles in the Park game: https://novehiclesinthepark.com - Keith Braithwaite: https://twitter.com/keithb_b - The Big Book of Concepts: https://mitpress.mit.edu/9780262632997/the-big-book-of-concepts/ - Falsehoods programmers believe about names: https://www.kalzumeus.com/2010/06/17/falsehoods-programmers-believe-about-names/ - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Domain Driven Design and ubiquitous language: https://en.wikipedia.org/wiki/Domain-driven_design -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

One guy you've never heard of kept the Apollo moonshot on track - by holding great meetings and taking super notes. Do your ADRs and Notion pages measure up? We’re talking Bill Tindall and the Tindallgram on today's episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey. (Some editing snafus mean no intro/outro music this week, but the same juicy words as always!) Links: - Tindallgrams archive: https://www.nasa.gov/history/alsj/alsj-Tindallgrams.html - Bill Tindall: https://en.wikipedia.org/wiki/Bill_Tindall -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

How can your organisation be simultaneously fast and collaborative? Foster willingness to fail successfully and collaboratively, while applying strong leadership and accountability. Find out why and how on this episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey. Links: - Teal Organisations book: https://en.wikipedia.org/wiki/Reinventing_Organizations -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

How can you do risky experiments even in the most risk-averse organisations? Find the answers on this week’s episode as Squirrel and Jeffrey discuss the value of two-way doors and reversible decisions for your tech team and your product. Links: - Jeff Bezos on Doors: https://www.inc.com/jeff-haden/amazon-founder-jeff-bezos-this-is-how-successful-people-make-such-smart-decisions.html - Feature Flags: https://martinfowler.com/articles/feature-toggles.html -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

You know investing in skills or tech advancements will speed you up, but how to make it happen? Convincing your boss is all kinds of wrong! On this week’s episode of Troubleshooting Agile we discuss why and what works better, with your hosts Squirrel and Jeffrey. Links: - Gene Kim, Wiring the Winning Organization: https://myresources.itrevolution.com/id006657164/Wiring-the-Winning-Organization - Slowification episode: https://soundcloud.com/troubleshootingagile/gene-kim-on-winning-organisations-part-ii-slowification - Trust Conversation: https://itrevolution.com/articles/trust-and-test-driven-development-for-people/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Use a shared language to ensure good ideas for your product or team aren't crushed before they get a chance to live. Inspired by Elizabeth Van Nostrand’s article, Jeffrey and Squirrel discuss the concept of “Butterfly Ideas,” on this episode of Troubleshooting Agile. Links: - Butterfly Ideas: https://acesounderglass.com/2022/02/04/butterfly-ideas/ - Wiring the Winning Organisation, Gene Kim: https://itrevolution.com/product/wiring-the-winning-organization/ - Six Thinking Hats: https://www.debonogroup.com/services/core-programs/six-thinking-hats/ - Brene Brown, Rising Strong: https://brenebrown.com/book/rising-strong/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
ChatGPT is a boring writer, but can be a fantastic teacher. This week on Troubleshooting agile, we discuss how you can use AI language models to learn how to have difficult conversations with colleagues and disappoint them helpfully, with your hosts, Squirrel and Jeffrey. Links: Roger Schwarz's Ted and Paula conversation: in https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Incompatible regulations, competing customers - this week, a listener in a government IT agency tells us about his team's difficult challenges. Jeffrey and I recommend a (difficult!) path to platform success on this episode of Troubleshooting Agile. Links: - Books by Gene Kim: https://www.goodreads.com/author/show/328437.Gene_Kim -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Phoenix Project author, Gene Kim, is back on Troubleshooting Agile to discuss the groundbreaking theories of organizational management described in his new book, Wiring the Winning Organization. In this episode (part three of three), Gene discusses how and why you should be "simplifying” and “amplifying" in your DevOps team. Links: - Wiring the Winning Organization: https://itrevolution.com/product/wiring-the-winning-organization/ - Twitter: https://twitter.com/RealGeneKim - LinkedIn: https://www.linkedin.com/in/realgenekim/ - Steve Yegge Amazon Platform Rant: https://gist.github.com/chitchcock/1281611 - Investments Unlimited: https://itrevolution.com/product/investments-unlimited/ - Nyquist–Shannon sampling theorem https://en.wikipedia.org/wiki/Nyquist–Shannon_sampling_theorem - High Output Management: https://bookshop.org/p/books/high-output-management-andrew-s-grove/6730629 - Ratio (cookbook) https://bookshop.org/p/books/ratio-the-simple-codes-behind-the-craft-of-everyday-cooking-michael-ruhlman/8881759 -------------------------------------------------- About Our Guest Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019), and co-author of the Shingo Publication Award winning Accelerate (2018), The DevOps Handbook (2016), and The Phoenix Project (2013). Since 2014, he has been the founder and organizer of DevOps Enterprise Summit, studying the technology transformations of large, complex organizations. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Phoenix Project author, Gene Kim, is back on Troubleshooting Agile to discuss the groundbreaking theories of organizational management described in his new book, Wiring the Winning Organization. In this episode (part two of three), Gene describes the “Danger Zone”, and the first of three mechanisms for exiting the high-risk zone: Slowification. Links: - Wiring the Winning Organization: https://itrevolution.com/product/wiring-the-winning-organization/ - Twitter: https://twitter.com/RealGeneKim - LinkedIn: https://www.linkedin.com/in/realgenekim/ - The MIT Sailing System: https://videos.itrevolution.com/watch/871558334/ - Look Back Less: https://world.hey.com/jason/look-back-less-848e9db0 -------------------------------------------------- About Our Guest Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019), and co-author of the Shingo Publication Award winning Accelerate (2018), The DevOps Handbook (2016), and The Phoenix Project (2013). Since 2014, he has been the founder and organizer of DevOps Enterprise Summit, studying the technology transformations of large, complex organizations. -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick. Find out how and why you should try anarchic agenda-setting for your next offsite, meeting, or conference, this week on Troubleshooting Agile. Links: - CITCON Berlin: https://citconf.com/berlin2023/ - Open Space: https://citconf.com/openspace.php - Lean Coffee: http://leancoffee.org -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
There are over 100 words for feelings, from affectionate to yearning, but it’s likely you only use a few at work, if at all. Join us on Troubleshooting Agile to learn about having empathy for yourself and others, with your hosts, Squirrel and Jeffrey. Links: - Conscious Leadership and “The Line”: https://soundcloud.com/troubleshootingagile/walking-the-line-emotional-unawareness - NVC Feelings & Needs inventories: https://www.nonviolentcommunication.com/learn-nonviolent-communication/feelings/?doing_wp_cron=1691331684.0416300296783447265625 -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Empathetic listening works for intervening with addicts and schizophrenics, why don't you try it in conflicts over product features or customer deadlines? Join us on Troubleshooting Agile to learn how you can incorporate the principles of Motivational Interviewing to improve the outcomes of your conversations, with your hosts, Squirrel and Jeffrey. Links: - Motivational Interviewing: https://en.wikipedia.org/wiki/Motivational_interviewing - LEAP: https://leapinstitute.org/about/ - Speaking with your EAR / 5 Secrets of Communication: https://feelinggood.com/wp-content/uploads/2017/04/the-five-secrets-v-1.pdf - Non Violent Communication: https://en.wikipedia.org/wiki/Nonviolent_Communication -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness. Join us on part three of a 3-part series with special guest Juan Pablo Buriticá to learn about his journey of turning heavy machinery auctioneers, Ritche Bro, into a successful tech company, with your hosts, Squirrel and Jeffrey. Links: - Juan's article on the capability framework: https://buriti.ca/from-good-to-great-a-capability-framework-for-building-exceptional-product-engineering-teams-a8ca4e9e8f47 - DORA metrics: https://cloud.google.com/blog/products/devops-sre/using-the-four-keys-to-measure-your-devops-performance - Juan's contact info: buritica@gmail.com, @buritica on Twitter -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness. Join us on part two of a 3-part series with special guest Juan Pablo Buriticá to learn about his journey of turning heavy machinery auctioneers, Ritche Bro, into a successful tech company, with your hosts, Squirrel and Jeffrey. Links: - Juan's article on the capability framework: https://buriti.ca/from-good-to-great-a-capability-framework-for-building-exceptional-product-engineering-teams-a8ca4e9e8f47 - DORA metrics: https://cloud.google.com/blog/products/devops-sre/using-the-four-keys-to-measure-your-devops-performance - Juan's contact info: buritica@gmail.com, @buritica on Twitter -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness. Join us on part one of a 3-part series with special guest Juan Pablo Buriticá to learn about his journey of turning heavy machinery auctioneers, Ritche Bros, into a successful tech company, with your hosts, Squirrel and Jeffrey. Links: - Juan's article on the capability framework: https://buriti.ca/from-good-to-great-a-capability-framework-for-building-exceptional-product-engineering-teams-a8ca4e9e8f47 - DORA metrics: https://cloud.google.com/blog/products/devops-sre/using-the-four-keys-to-measure-your-devops-performance - Juan's contact info: buritica@gmail.com, @buritica on Twitter -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
Convincing a peer can feel like painfully pedalling up a mountain, but a dose of curiosity can take you through the pass and whizzing down the other side. Listen to this episode of Troubleshooting Agile to learn more about how to approach your conversations with curiosity - as well as the few occasions when you shouldn’t, with your hosts, Squirrel and Jeffrey. Links: - Test-Driven Development for People: https://itrevolution.com/articles/test-driven-development-for-people/ - 8 Behaviours for Smarter Teams: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf - Pilots snack during emergency: https://www.youtube.com/watch?v=rEf35NtlBLg -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.…
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Troubleshooting Agile

Is your tech team always rushing, but never improving? They may have "hurry sickness.” Listen to this episode of Troubleshooting Agile to discover if being busy is actually crippling your productivity and what you can do to change it, with your hosts, Squirrel and Jeffrey. Links: - Hurry Sickness: https://www.healthline.com/health/mental-health/hurry-sickness - Near Enemy: https://www.theguardian.com/lifeandstyle/2014/jun/07/change-your-life-near-enemies-buddhism - Squirrel Squadron: https://squirrelsquadron.com -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.…
Maybe the reason innovation isn't happening is that no one believes you'll really accept failure. But creating some chaos to emphasise risk is OK! Listen to this episode of Troubleshooting Agile to discover how you can make innovation and failure part of your company culture, with your hosts, Squirrel and Jeffrey. Links: - Peacetime CEO vs Wartime CEO: https://a16z.com/2011/04/14/peacetime-ceo-wartime-ceo/ - Previous episode on commoditisation: https://soundcloud.com/troubleshootingagile/software-isnt-dead -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.…
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Troubleshooting Agile

Software has become commoditised, but that doesn’t mean there’s a race to the bottom for efficiency. An accessible foundation means what you build on top can be much more ornate. Listen to this episode of Troubleshooting Agile to discover why Squirrel and Jeffrey hold firm in their views that software isn’t dead! Links - Squirrel's commoditization tweet: https://twitter.com/douglassquirrel/status/1668891393874378754 - Wardley Mapping--Chapter 9, charting the future: https://medium.com/wardleymaps/anticipation-89692e9b0ced -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.…
Commercial and technical debt are twins: when your product is mispriced, your engineering investment is out of whack too. Listen to this episode of Troubleshooting Agile to learn how you can build product plans that scale, with special guest Ulrik Lehrskov-Schmidt. Links: - Ulrik’s book The Pricing Roadmap: https://www.amazon.co.uk/Pricing-Roadmap-Design-Models-Customers/dp/1544536305/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1682577248&sr=8-2 - Ulrik’s website: willingnesstopay.com - Ulrik’s YouTube channel https://www.youtube.com/@SaaSPricing - Unselling episode link: https://soundcloud.com/troubleshootingagile/unselling-your-software -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
If you have one product per customer and aren't charging a princely sum, you're not pricing your customers right. Listen to this episode of Troubleshooting Agile to find out how you can take lessons in pricing a train ticket and apply them to your SAAS sales, with special guest Ulrik Lehrskov-Schmidt. Links: - Ulrik’s book The Pricing Roadmap: https://www.amazon.co.uk/Pricing-Roadmap-Design-Models-Customers/dp/1544536305/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1682577248&sr=8-2 - Ulrik’s website: willingnesstopay.com - Ulrik’s YouTube channel https://www.youtube.com/@SaaSPricing -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Vague instructions from the Board or CEO are the norm, and in fact mean great opportunity. Listen to this episode of Troubleshooting Agile to discover why there's no recipe that gets the right answers to executive problems, with Squirrel & Jeffrey! Links: - The Psychology of being a CEO: https://a16z.com/2011/03/31/whats-the-most-difficult-ceo-skill-managing-your-own-psychology/ - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

You can be your own "devil's advocate" to boost the quality of what you produce. Listen to this episode of Troubleshooting Agile to learn how and why to be self-critical, with Squirrel and Jeffrey! Links: - Devil's Advocate: https://en.wikipedia.org/wiki/Devil's_advocate - Six Thinking Hats: https://www.debonogroup.com/services/core-programs/six-thinking-hats/ -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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Troubleshooting Agile

Flickr started as an online game, but the company quickly learned that they had much greater value on tap as a photo site, and "unsold" their initial customers instead of sticking to their original idea. By being curious, you can learn what the market really needs, jettison the custom-built "products" that are holding you back, and keep the right customers delighted. Listen for more on the art and practise of "unselling"! -------------------------------------------------- Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy. Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/…
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