#053: Strata Stories - How to Reduce No-Shows & Cancels in PT Clinics (Feat. Jerry Durham)
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On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company. We dive into:
1. How to reduce no-shows and cancels FAST
2. Mastering the front-end sales process
3. How to make sure your PT’s don’t burn out and quit
4. And the importance of retention systems
Connect with Jerry on LinkedIn here!
Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!
If you'd like to learn more about Strata and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a call with our team!
If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing
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