Skill 7: Willingness to resolve

Resolve conflict: Everyone can win

Are you at a stand-off? Do you have some emotional baggage blocking your way forward? You could be right, but are you happy? This episode has skills to free you up. It's from Conflict Resolution Network's 12 skills approach to resolving conflicts constructively.
We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too!

Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience.

It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series.

Our music is by Stewart D’Arrietta.

Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

فصل ها

1. Skill 7: Willingness to resolve (00:00:00)

2. Forgiveness (00:07:07)

3. Informed or inflamed? (00:15:42)

4. Projection (00:18:18)

5. 'Hot Button' exercise (00:32:03)

6. The issue won't shift (00:36:46)

7. When they’re not willing to resolve (00:42:41)

8. Summary (00:46:53)