MWH 502 : When Customers Push Back, This Is What To Do

Mums With Hustle Podcast

What do you do when customers ask for a refund, want special treatment, or question your pricing?
In this episode, I walk you through a real coaching moment from inside one of my programs where a woman was navigating those exact challenges.
Instead of collapsing into guilt or people-pleasing, she chose to stay present, ask for coaching, and refine her leadership in real time.
This is what it means to hold the throne.
You’ll learn:

• How to stay grounded when your boundaries are challenged
• A clear script you can use for customer inquiries like this
• The difference between listening and over-accommodating
• How to lead without guilt or energetic leaks

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