Creating a 'Bad Day' Business Model Through Automation - with Peta Serras

Big Dreams Great Teams® with Paula Maidens

Player FM - Internet Radio Done Right

اضافه شده در three سال پیش

محتوای ارائه شده توسط Paula Maidens. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Paula Maidens یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

حدود یک سال پیش 34:00

MP3•خانه قسمت

What You’ll Learn:

Effective Email Marketing: Discover how to leverage email marketing to communicate with your team and clients during tough times, ensuring clarity and collaboration.
Smart Business Automation: Learn how implementing business automation tools can streamline your operations, allowing you to focus on strategic growth rather than daily chaos.
Team Management Techniques: Practical team management techniques to foster a supportive environment.
Building a Resilient Business Model: Understand how to create a 'bad day' business model that prepares you for unexpected challenges and maintains your momentum.

Chapters

00:00 Introduction to Peta Serres and Her Journey

03:02 The Importance of Profitability and Streamlining

05:52 Email Marketing: A Game Changer for Businesses

08:55 Onboarding and Customer Experience Automation

11:55 Building a Bad Day Business Model

14:51 The Role of AI in Business Efficiency

18:01 Identifying Opportunities for Automation

21:02 Behind the Scenes: Peta's Team and Operations

23:52 Key Takeaways and Final Advice

CONNECT with Peta:

Website — https://www.professionalbabe.com/

Instagram — https://www.instagram.com/professionalbabe/

Give Good Email — https://www.professionalbabe.com/give-good-email/

CONNECT with Paula:

Website: https://paulamaidens.com/

Instagram: https://www.instagram.com/paulamaidensconsulting/

Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams

Explore working with Paula Book a Dream Team Discovery Call

168 قسمت

#MBA #Entrepreneur #Business #Paula Maidens #Leadership #Business Coach #Small Business #Hiring A Players #Coaching #Leading Teams #Podcasting Education #Self-Improvement #Employee #Team

Creating a 'Bad Day' Business Model Through Automation - with Peta Serras

Big Dreams Great Teams® with Paula Maidens

published حدود یک سال پیش

اشتراک گذاری

MP3•خانه قسمت

What You’ll Learn:

Effective Email Marketing: Discover how to leverage email marketing to communicate with your team and clients during tough times, ensuring clarity and collaboration.
Smart Business Automation: Learn how implementing business automation tools can streamline your operations, allowing you to focus on strategic growth rather than daily chaos.
Team Management Techniques: Practical team management techniques to foster a supportive environment.
Building a Resilient Business Model: Understand how to create a 'bad day' business model that prepares you for unexpected challenges and maintains your momentum.

Chapters

00:00 Introduction to Peta Serres and Her Journey

03:02 The Importance of Profitability and Streamlining

05:52 Email Marketing: A Game Changer for Businesses

08:55 Onboarding and Customer Experience Automation

11:55 Building a Bad Day Business Model

14:51 The Role of AI in Business Efficiency

18:01 Identifying Opportunities for Automation

21:02 Behind the Scenes: Peta's Team and Operations

23:52 Key Takeaways and Final Advice

CONNECT with Peta:

Website — https://www.professionalbabe.com/

Instagram — https://www.instagram.com/professionalbabe/

Give Good Email — https://www.professionalbabe.com/give-good-email/

CONNECT with Paula:

Website: https://paulamaidens.com/

Instagram: https://www.instagram.com/paulamaidensconsulting/

Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams

Explore working with Paula Book a Dream Team Discovery Call

168 قسمت

#MBA #Entrepreneur #Business #Paula Maidens #Leadership #Business Coach #Small Business #Hiring A Players #Coaching #Leading Teams #Podcasting Education #Self-Improvement #Employee #Team

همه قسمت ها

1
Transform Your Team Meetings: 3 Questions That Build Accountability & Drive Results 30:30

۳ روز پیش30:30

30:30

In this episode of Big Dreams Great Teams, Paula shares a powerful framework to transform your team meetings from energy-draining obligations into the strategic engine of your business. Discover the three specific questions that create accountability, reveal obstacles, and develop proactive thinking in your team - ultimately allowing meetings to run effectively even without you present. What You'll Learn: Why most team meetings accidentally create dependency on you as the leader and how to shift this dynamic The fundamental difference between informational meetings vs empowering meetings Three specific questions that transform meeting energy and outcomes How to implement a meeting structure that runs with or without you Practical steps to transition your team to this new meeting framework Chapters: [00:01:49] Why team meetings often drain energy instead of creating momentum [04:42:30] The core problem: meetings structured to create dependency on you [07:07:36] Real example of how Paula implemented self-running team meetings in London [09:22:25] Why your team meeting should be the engine of your business [11:47:16] Question #1: Focusing on wins to build positive momentum [14:11:04] Question #2: Creating clarity and public accountability [16:32:69] Question #3: Fostering interdependence rather than dependency [18:50:49] How to implement this structure as your standard meeting agenda [21:05:69] How this structure gradually reduces the need for your involvement [23:25:96] Tips for handling initial awkwardness during implementation [25:28:73] Signs that indicate the new meeting structure is working [27:49:03] How these questions develop better thinking beyond the meeting room Resources Mentioned: Strategic Leadership Circle waitlist Dream Team Discovery Call booking link Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

1
Ask, Don't Tell: The Tiny Shift That Will Free Up Your Time & (Finally!) Empower Your Team 21:19

17 روز پیش21:19

21:19

Are you exhausted from being the only person in your business who can solve problems? Tired of explaining the same things over and over to your team? In this powerful episode of Big Dreams Great Teams, Paula Maidens reveals why "telling" might actually be your biggest leadership blindspot. Discover the simple shift in approach that has helped Paula's clients for over 15 years cut problem-solving time in half and dramatically reduce those frustrating "why are we dealing with this again?" moments that drain your energy as a business owner. What You'll Learn The hidden leadership habit that's accidentally training your team to depend on you Why even the most well-intentioned business owners get stuck in the "bottleneck cycle" A fundamental mindset shift that transforms how your team operates without you The surprising way this tiny change develops true ownership in your team members A practical challenge you can implement this week to see immediate results Highlights Paula shares a powerful insight that questions activate thinking while answers shut it down. She explores why many small business owners get caught in the trap of being the constant problem-solver and how this apparently efficient approach actually creates long-term inefficiencies in your business. Through practical examples and real-world scenarios, Paula demonstrates how this simple shift works across various leadership situations, and why investing a little more time now will save you massive amounts of time (and sanity) later. You'll walk away with a concrete challenge to implement in your business this week, along with the reassurance that this shift from telling to asking is one of the most powerful leadership transformations Paula sees happen in her clients. Connect With Paula Ready to transform how you lead your team and create the kind of responsibility and ownership that frees you up to work ON your business rather than IN it? Book a complimentary Book a Dream Team Discovery Call to discuss your specific situation. Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

1
From Overwhelmed Owner to Strategic CEO: The Leadership Evolution Your Business Needs 25:54

۴ weeks پیش25:54

25:54

Here's the truth - working harder isn't the answer to scaling your business. After 14 years of helping business owners build high-performing teams, I've discovered exactly what it takes to break free from operational overwhelm and step into true strategic leadership. In this episode, I'm sharing the framework that will transform how you lead your business. In This Episode, I Share The three distinct phases every business owner goes through (and how to identify where you are) Why your excellent operational skills might be the very thing holding your business back My proven framework for transforming from overwhelmed operator to strategic CEO The surprising truth about why "it's faster to do it myself" is costing you more than just time A powerful client story of transformation (from working through kids' activities to acquiring a new business) I've been exactly where you are - trying to do it all, be it all, manage it all. The good news? It's not a permanent state. Let me show you exactly how to break free and create the space your business needs to grow (and you need to thrive) 🎧 Listen now and take the first step toward the leadership evolution your business needs. Episode Chapters 0:00 - Welcome & Introduction 2:14 - Why Working Harder Isn't the Answer 5:32 - The Three Phases of Leadership Evolution 9:45 - Breaking Free from the Operator Trap 13:20 - The EMPOWER Framework Introduction 15:45 - Real Client Transformation Story 18:30 - Action Steps for Your Evolution 20:15 - Next Steps & Resources. Ready to Transform Your Leadership? Book your FREE Dream Team Discovery Call and let's discuss your path to becoming the strategic CEO your business needs >> Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

1
Transform Your Culture USING Values-Based Communication in 2025 16:03

۶ weeks پیش16:03

16:03

Are your business values secretly working against your team's performance? In this episode of Big Dreams Great Teams, I'm sharing a practical framework for using values-based communication to transform your team culture. Whether you have formal company values or not, this episode will show you how to tap into the values already driving your business and use them to create the culture you actually want in 2025. What You'll Learn: - Why your business values exist and shape your culture (even if they're not written down) - The common mistake that creates two competing cultures in your business - A 4-step framework for values-based communication that drives real change - How to handle difficult conversations without diluting your message - Practical ways to prevent performance issues before they arise Key Takeaways: 👉 Your values are already shaping your culture - learn how to harness them intentionally 👉 Clear communication beats sugar-coating every time 👉 Values support conversations, they don't replace them 👉 Daily actions matter more than written statements Work With Me: - Ready to transform your leadership approach and build a high-performing team? Learn more about my programs and services at paulamaidens.com - Join the waitlist for my upcoming group program by emailing hello@paulamaidens.com - Not sure what you need? Book a FREE Dream Team Discovery Call to discuss what's right for you Loved This Episode? If you found this episode helpful, please share it with other ambitious business owners, subscribe to the podcast, and leave a review. Your support helps me bring more actionable insights to help you build your dream team! Let's Connect: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

1
AI in Hiring & Leadership: What Works and What Doesn't 22:22

۸ weeks پیش22:22

22:22

In this episode of Big Dreams Great Teams, I’m pulling back the curtain on how AI tools are helping and hindering hiring, recruitment, leadership, and productivity for small business owners. From streamlining operations to optimising team performance, I’m sharing practical ways I use AI daily—and where it can fall short. Whether you're feeling overwhelmed by AI options or looking to maximise efficiency, this episode will give you insights and actionable tips to leverage AI strategically in your business. What You’ll Learn: The AI tools I use every day to boost productivity and enhance team performance. How AI can help with hiring processes, from job ads to role descriptions. The biggest mistakes to avoid when using AI for hiring or recruitment Why AI isn't a replacement for strategic leadership but a tool to support it. Practical tips to ensure AI is used effectively and ethically in your business. Join the Conversation: Share your thoughts on this episode! Connect with me on Instagram @paulamaidensconsulting and let me know how you're using AI in your business. Work With Me: If you're looking to optimise your hiring strategy and leadership approach for 2025, I'd love to support you. Learn more about my programmes and services at paulamaidens.com Join the waitlist for Paula’s upcoming group program and express your interest by emailing hello @paulamaidens.com Not sure what you need? Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call Loved This Episode? If you found this episode helpful, please share it with your network, subscribe to the podcast, and leave a review. Your support helps me bring more actionable insights to help you build your rockstar team! Let’s Connect: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

1
Break These Leadership Habits Before They Break Your Team in 2025 11:15

10 weeks پیش11:15

11:15

As a small business owner, your leadership style directly impacts your team—and ultimately, your business success. In this episode, we dive into three common leadership habits that could be holding you back in 2025. Discover practical strategies to shift from frustration to freedom and create a high-performing team that thrives without your constant oversight. What You'll Learn in This Episode: Why most business owners unknowing hold onto habits that stunt their team’s growth The #1 mindset shift that will free you from micromanaging. Why Hiring for Attitude and Training for Skills is BAD ADVICE and ultimately hurting your small business—and what to do instead. Why promoting your longest standing team member can lead to poor leadership dynamics in your business Actionable tips to break these habits and lead with clarity and confidence. Resources Mentioned: Book a 2-hour Strategic Clarity Session with Paula Join the waitlist for Paula’s upcoming group program and express your interest by emailing hello @paulamaidens.com Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

1
Behind The Scenes: Triumphs, Tests & Truth Bombs of 2024 22:01

16 weeks پیش22:01

22:01

We're pulling back the curtain on what 2024 really looked like - beyond the glossy social media highlights and into the reality of running a business! In this special end-of-year episode, I'm sharing MY full picture of running a successful business - from the moments that had me pouring a glass of bubbly to the days that had me questioning everything. Because real business growth isn't just about the victories we post online - it's about how we handle the difficult days, what we learn from our mistakes, and how we keep showing up even when things don't go to plan. Join me for an honest conversation about the wins, the challenges, and those messy middle moments that actually shape us as business owners and leaders. In This Episode You'll Learn: The unexpected benefits of stepping out of your comfort zone in business Real strategies for building genuine business relationships that last How to turn business challenges into opportunities for growth The truth about balancing professional success with personal wellbeing Game-changing approaches to leadership and team development Why creating margin in your business is crucial for long-term success Timestamps: [00:00] Why sharing the real story matters - not just the highlight reel [02:15] The journey back to meaningful in-person connections [09:45] When business plans meet reality: VIP days and unexpected pivots [16:30] Getting real about revenue dips and relationship challenges [22:15] Why time and financial buffers aren't just nice-to-haves [28:45] Exciting sneak peek: What's brewing for 2025 [32:30] Holiday reflections and invitation to connect Our favourite quote: "True success isn't just about the numbers - it's about building a life and business that can flex when life throws its inevitable surprises at us." Resources Mentioned: HBDI Accreditation: The game-changing tool reshaping how we understand teams - Check out Episode 158 to learn more about HBDI. Angela Henderson's Conference: Where business strategy meets personal growth - Check out Angela Henderson on socials here Our YouTube Experiment: Join us as we play with new ways to connect Holiday Update: We're taking a full three-week break to reset and recharge. The podcast returns in January 2025 with fresh perspectives on building exceptional teams, elevating your leadership, and creating sustainable success. Until then, there's a treasure trove of episodes waiting for you in our back catalog! Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/ Want to make sure you hear about the new in-person events for 2025? Email us at hello@paulamaidens.com and we’ll make sure you are the first to hear about it! Curious about working with Paula in 2025? Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call Tags: #BusinessReality #LeadershipJourney #TeamBuilding #Entrepren…

1
The Franchise Success Formula: Values, Vision, and Making Hearts Sing; Lessons in Culture-First Leadership from ActivOT's Founder Helen Wait 33:50

17 weeks پیش33:50

33:50

What if the secret to scaling your business wasn't about rigid systems, but about leading with your values? In this inspiring episode, Helen Wait shares how she transformed her solo occupational therapy practice into ActivOT, Australia's first OT franchise business with over 65 franchisees across five states. From unconventional hiring practices to creating a culture that truly puts people first, Helen reveals how she built a multi-million dollar healthcare empire without compromising her values or vision. Whether you're dreaming of franchising your business or simply want to scale while maintaining your culture, this episode is packed with practical wisdom for value-driven entrepreneurs. About Our Guest Helen Wait is the founder of ActivOT, the world's first occupational therapy franchise business. Founded in 2007 after the birth of her third child, Helen has grown ActivOT from a solo practice to a network of over 65 franchisees serving more than 8,000 clients across five Australian states. Episode Highlights [02:05] Helen shares how a conversation with another successful franchisor inspired her business model [07:44] The pivotal moment that led Helen from working 18-hour days to building her dream team [14:37] Why Helen chose franchising over traditional employment models [17:40] The importance of regular business planning and reflection [20:50] Helen's unique approach to hiring: "I don't actually ever interview" [25:44] How to build and maintain an amazing culture across a large organisation [28:25] Creating roles around people's passions rather than forcing people into roles [33:21] Helen's top three business lessons for entrepreneurs CONNECT WITH HELEN Instagram - https://www.instagram.com/helen.whait/ Facebook - https://www.facebook.com/helenwhaitactivot LinkedIn - https://www.linkedin.com/in/helen-whait/ Website - www.activot.com.au For Occupational Therapists - https://www.activot.com.au/franchise-opportunities/ For referrals to ActivOT Practitioners - https://www.activot.com.au/referrals/ CONNECT WITH PAULA Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/ Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call…

1
4 Thinking Preferences: Which One Drives Your Brain? 21:37

18 weeks پیش21:37

21:37

Have you ever wondered why some tasks energise you while others leave you drained? Or why certain people’s problem-solving approaches make perfect sense to you, while others leave you feeling baffled? In this episode of The Big Dreams Great Teams Podcast, Paula Maidens explores the fascinating world of thinking preferences and how understanding them can transform your leadership style and team dynamics. Paula shares her journey with the Herrmann Brain Dominance Instrument (HBDI), a powerful tool that has redefined the way she leads, collaborates, and even connects in her personal life. Drawing on real-world examples from her business journey, Paula explains how the four quadrants of thinking—analytical, practical, relational, and creative—shape how we approach problems, make decisions, and communicate. Whether you're the quick-to-act practical thinker or the big-picture creative dreamer, this episode will help you uncover your brain’s natural preferences and understand how they influence your leadership and team interactions. Paula also shares how stress impacts our default thinking patterns and offers practical insights on harnessing the strengths of your team’s diverse thinking styles to achieve big dreams together. Tune in to discover how aligning your leadership style with your natural thinking preferences can unlock higher performance, joy and satisfaction for you and your team. HIGHLIGHTS The four thinking modes and what they mean for your leadership. How to identify your natural problem-solving style and recognise blind spots. Tips to harness the strengths of different thinking styles within your team. Hit play now and start uncovering the secrets to becoming a self-aware, effective leader! Don’t forget to subscribe, leave a review, and share this episode with someone who would find it valuable! CHAPTERS [00:01] Introduction to thinking preferences and how they affect leadership [02:22] A personal story: Navigating conflict through different thinking styles [06:41] Revisiting the HBDI tool: What it reveals about brain preferences [08:59] How stress shifts our default thinking patterns [11:13] Overview of the four thinking quadrants: Analytical, Practical, Relational, Creative [15:34] Practical applications of thinking preferences in business and leadership [20:56] Key takeaway: Leveraging thinking differences for team success RESOURCES & Next Steps: Want to discover your thinking style? Connect with Paula for an HBDI assessment and debrief at https://paulamaidens.com/ Grab a time straight in Paula’s diary by Booking a Dream Team Discovery Call CONNECT with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

1
Scaling to $7M in 4 Years: Essential Business, Team & Leadership Lessons with Allana Ford 32:47

19 weeks پیش32:47

32:47

Join us for an inspiring conversation with Allana Ford, the founder and CEO of Muse Pilates, who has built an incredible fitness empire across Australia in just five years. Since opening her first studio in December 2019, Allana has grown Muse Pilates to 13 locations with nearly 100 team members - and she's just getting started. In this conversation with Paula, Allana openly shares her leadership journey and the essential business insights that drove her successful scaling story - from building high-performing teams to successfully launching into franchising. In this episode, Allana shares her entrepreneurial journey with refreshing honesty, including: How a personal setback led to spotting a gap in the market The real challenges of scaling while raising young children Key turning points in her business growth Recent exciting developments including franchising and online education If you're looking to scale your business or dream of building something bigger than yourself, this episode is packed with practical insights. Allana gets candid about: The critical decisions that accelerated her growth How she's built and maintained quality across multiple locations Her approach to building high-performing teams The realities of protecting your energy while scaling You'll especially love this episode if you're: A business owner looking to scale Interested in franchising opportunities Balancing business growth with family life Looking for practical leadership insights Don't miss this honest conversation about what it really takes to build a multi-million dollar business while maintaining high standards and a great culture. Highlights [00:01:33] From startup to scale: The Muse Pilates origin story [03:35] Critical business scaling lessons from the early years [05:30] Leadership strategies while managing rapid growth [08:06] Essential systems for scaling from 2 to 13 studios [12:14] Team building and hiring processes evolution [21:52] Strategic business expansion through franchising [27:50] Scaling through online business diversification [30:55] Key leadership decisions that accelerated growth Connect With Allana Instagram @theallanaford and Tiktok @allana.ford Website: musepilates.com.au and spicypilates.com Connect with Paula Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/ Keen to explore working with Paula? >> Book a Dream Team Discovery Call…

1
Time vs. Energy Management: Is Time Management Obsolete? 13:05

20 weeks پیش13:05

13:05

In this episode, Paula shares her thoughts on the debate between time management and energy management. Paula reflects on a recent discussion she heard about the shift from time management being the gold standard to energy management taking the lead and explores how both concepts are crucial for productivity and well-being, ultimately arguing that they complement each other rather than compete. Highlights Effectively managing time creates the space needed for energy management practices. Without time awareness, maximising energy becomes challenging. Balancing time and energy is essential for achieving high performance. Each person has different brain thinking styles, affecting how they approach tasks and manage time and energy. Recognising your thinking patterns can enhance your efficiency and enjoyment in business. Learn a little about different brain thinking styles and their impact on productivity. Resources Mentioned: "The 7 Habits of Highly Effective People" by Stephen R. Covey "The Power of Full Engagement" by Jim Loehr and Tony Schwartz Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/ Explore Working with Paula: Check out & Book a 90 Minute Strategic Clarity Session with Paula >> Here Not sure what you need? Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call…

1
Managing Anxiety, Mental Health & Burnout in the Workplace with Dr. Jodi Richardson 35:25

21 weeks پیش35:25

35:25

In this episode of The Big Dreams Great Teams Podcast, Paula sits down with Dr. Jodi Richardson, a leading expert on anxiety and mental health, to dive deep into the complexities of anxiety, stress management, and burnout. Dr. Jodi shares her personal journey and professional insights, offering practical tools and strategies for managing anxiety in both personal and professional contexts. You'll gain a clear understanding of the difference between normal and problematic anxiety, and learn effective techniques to manage in-the-moment anxiety and reduce overall stress. They also discuss how to recognize the signs of burnout and the critical connection between anxiety and burnout. If you're a business owner or manager, Dr. Jodi provides valuable advice on supporting team members struggling with anxiety. You'll learn how to approach mental health conversations in the workplace, recognize the signs of burnout in yourself and others, and provide meaningful support for a more resilient team. Highlights: Understanding the difference between normal vs. problematic anxiety Practical strategies for managing anxiety and reducing stress in the moment Why avoidance and anxiety are often linked Addressing mental health in the workplace and supporting team members with anxiety Key signs you're nearing burnout and how to manage it before it impacts your mental health Chapters 00:00 Introduction to Anxiety and Burnout 02:48 Understanding Anxiety: Definitions and Symptoms 06:11 Normal vs. Problematic Anxiety 09:05 Practical Strategies for Managing Anxiety 12:04 Supporting Others with Anxiety in the Workplace 18:52 The Connection Between Anxiety and Burnout 30:00 The Importance of Connection for Mental Health Connect with Dr Jodi Richardson: Website: https://drjodirichardson.com/ Books:https://drjodirichardson.com/shop/ Hello Anxiety Podcast https://podfollow.com/1585382774 Enquiries:hello@drjodirichardson.com.au Instagram: https://www.instagram.com/drjodirichardson/ Facebook: https://www.facebook.com/DrJodiRichardson/ LinkedIn:https://www.linkedin.com/in/dr-jodi-richardson-15589240/ Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

1
Q4 Retention Activities To Power Up Your Team for 2025 23:53

22 weeks پیش23:53

23:53

In this episode of The Big Dreams Great Teams Podcast, Paula dives deep into the strategic activities you can prioritise in Q4 to wrap up 2024 on a high note and set your business and team up for success in 2025. From celebrating wins and reflecting on lessons learned to checking in on your team's well-being, this episode is packed with actionable insights for small business owners. Paula shares practical tips for incorporating team feedback, recognition, and incentives into your year-end planning. Plus, she explores how these activities will minimise your potential staff turnover, by boosting your team morale and create a proactive, high-performing team who are excited for the year ahead. Don't skip this episode! Highlights Strategic activities to prioritise in Q4 to set your business and team up for success in 2025 Why it’s critical to recognise your team's hard work and how learning and reflection activities will boost your culture and proactivity in 2025 Whether end-of-year Team Member check-ins are necessary (or if they can be rolled to the new year). Simple ways to incorporate incentives into End Of Year celebrations like Christmas parties in an online or in person way Which of these to choose or skip if you are feeling BUSY (or maybe just super tired!) as you run to the finish line of 2024 Chapters 00:00 Introduction to Year-End Strategies 04:22 Capacity Planning and Resource Allocation 08:09 The Importance of Performance Reviews 10:58 Goal Setting for the New Year 12:46 Team Reflection and Celebrating Wins 15:33 Feedback and Team Check-Ins 19:18 Recognition, Incentives, and Rewards 23:31 Strategic Planning for 2025 LINKS: Check out & Book a 90 Minute Strategic Clarity Session with Paula >> Here Not sure what you need? Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call CONNECT with Paula on Socials: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

1
Creating a 'Bad Day' Business Model Through Automation - with Peta Serras 34:00

23 weeks پیش34:00

34:00

In this episode of The Big Dreams Great Teams Podcast, we dive into the strategies that can help small business owners turn challenging days into opportunities for growth and innovation and ultimately make business more profitable and sustainable. Paula is joined by special guest Peta Serras, founder of Professional Babe, who shares her extensive entrepreneurial journey and insights into profitability, email marketing, and business automation. We discuss the importance of setting up businesses for sustainability, particularly through effective onboarding processes and the use of email marketing as a powerful tool for engagement and sales. Peta shares her 'bad day business model' concept to build a resilient and profitable business and we explore the role of AI in streamlining business operations, team management and business strategies. Dive in to hear the transformative power of business automation and how this can help you to keep your team costs low and lean. What You’ll Learn: Effective Email Marketing: Discover how to leverage email marketing to communicate with your team and clients during tough times, ensuring clarity and collaboration. Smart Business Automation: Learn how implementing business automation tools can streamline your operations, allowing you to focus on strategic growth rather than daily chaos. Team Management Techniques: Practical team management techniques to foster a supportive environment. Building a Resilient Business Model: Understand how to create a 'bad day' business model that prepares you for unexpected challenges and maintains your momentum. Chapters 00:00 Introduction to Peta Serres and Her Journey 03:02 The Importance of Profitability and Streamlining 05:52 Email Marketing: A Game Changer for Businesses 08:55 Onboarding and Customer Experience Automation 11:55 Building a Bad Day Business Model 14:51 The Role of AI in Business Efficiency 18:01 Identifying Opportunities for Automation 21:02 Behind the Scenes: Peta's Team and Operations 23:52 Key Takeaways and Final Advice CONNECT with Peta: Website — https://www.professionalbabe.com/ Instagram — https://www.instagram.com/professionalbabe/ Give Good Email — https://www.professionalbabe.com/give-good-email/ CONNECT with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams Explore working with Paula Book a Dream Team Discovery Call…

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Remuneration Models - Which Pay Structures Are Right For Small Business (& What To Avoid) 30:30

24 weeks پیش30:30

30:30

In this episode of The Big Dreams Great Teams Podcast , we're diving into one of the most crucial aspects of building a strong and loyal team—rewarding employees. As your small business grows, choosing the right remuneration model can be a game-changer for attracting and retaining top talent. From salary-based pay to commission structures and staff incentive schemes, we’ll cover the simplest and most effective ways to reward your team and keep them motivated. Join me, Paula Maidens, as I walk you through the most common pay models that small businesses like yours are using today—including salary-based pay, hourly wages, commission-based structures, and performance bonuses. I’ll also touch on more advanced incentive-based remuneration models and when they might make sense for your business. Tune in for real-world examples from both Australian and global companies, and learn how these models can help you create a high-performing team without complicating your payroll. Whether you're hiring your first employee or scaling your team, this episode is packed with practical insights to help you choose the right approach for rewarding your staff effectively! In This Episode, You’ll Learn: The key differences between salary-based, commission-based, and performance-based pay models. Real-world examples of businesses using these pay structures to grow their teams. Why staff incentive schemes are more than just a perk—they're essential for employee motivation and retention. Simple tips for implementing a pay model that suits your business needs and budget. How to avoid common pitfalls when choosing a remuneration model for your small business. Takeaways: Rewarding your employees is more than just paying a salary—it's about creating a staff incentive schemes that drives performance and builds a loyal, motivated team. Listen to this episode to discover the best ways to implement pay models that work for your small business, without overcomplicating the process! Chapters 00:00 Understanding Pay Structures in Business 03:06 Exploring Salary-Based Remuneration 06:07 Hourly Wage Model Explained 08:51 Commission-Based Pay: Incentivizing Sales 12:05 Performance-Based Bonuses: Rewarding Achievements 17:47 Incentive-Based Remuneration: Flexibility in Rewards 22:53 Complex Models: Profit Sharing and Equity 30:09 Choosing the Right Pay Structure Explore working with Paula: Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

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