Ep 13: Do Funeral Homes Need WOOO?
Manage episode 447837045 series 3603710
Darryl and Ed discuss the need for funeral homes to embrace 'WOOO' - intentionally serving customers with empathy. Drawing from Darryl's personal experience, they explore how the industry can provide a more meaningful experience for grieving families. The hosts share insights on the importance of understanding customer needs.
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