I'll Be Back With Shep Hyken

The Successful Pitch with John Livesay

How do you get your clients to say, “I’ll be back”? Renowned customer service and experience expert Shep Hyken believes that delivering an amazing experience is what keeps customers coming back for more. With this in mind, Shep has managed to work with companies and organizations that want to build loyal relationships with their customers and employees. He sits down with John Livesay in today’s episode to share how his upbringing instilled in him the values that are essential in the service industry. Listen in and learn more as Shep discloses his secrets on how to turn repeat customers into loyal customers.

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