#21 Sultan Semlali - Big Numbers Bring Big Questions

The Randall Osché Podcast

On this episode of The Randall Osché Podcast, I sit down with Sultan Semlali, a Value Engineer and expert in creating customer-centric sales strategies. Sultan shares his journey from selling software to redefining what it means to deliver value in every customer interaction. This conversation dives into the importance of aligning sales strategies with customer outcomes, building trust, and fostering long-term relationships.

What You'll Learn:

• Understanding Value Consulting: Why it’s about business outcomes more than functions and features.
• The Elements of Value Pyramid: Companies can create and sustain customer loyalty by addressing a hierarchy of customer needs, from functional to emotional, life-changing, and social impact values.
• Creating Customer Belonging: The role of MVP programs and community building.
• Living Business Cases: Turning static proposals into ongoing, collaborative documents.
• Mindset Shifts in Sales: Prioritizing giving value before asking for returns.

Don’t miss Sultan’s practical strategies to elevate sales practices and build long-term customer loyalty.

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About The Randall Osché Podcast: Each episode embarks on a journey of meaningful conversations with extraordinary people who have unique and inspiring stories to share. Exploring life's complexities, each episode navigates the ups and downs, the challenges and triumphs, and the lessons learned along the way.

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