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Scaling With Simplicity with Branden Unnerstall
Manage episode 380196144 series 2893290
How can you expand your chain of laundromats and keep it simple to manage?? Learn how Branden Unnerstall, owner of 16 laundromats in St Louis, Missouri, has done just that! In this episode of The Laundromat Millionaire Show Dave, Carla & Brandon discuss how to scale, the hiring for customer service, developing a brand, the impact of their Christian faith on their business and much, much more!
Referenced Links:
Laundromat Millionaire’s WDF/PUD Workshops: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Our Guest’s website: www.bestwashlaundromat.com
Our Guest’s email: bestwash11@gmail.com
Our Website: www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: www.queencitylaundry.com
Our pick-up and delivery laundry services: www.queencitylaundry.com/delivery
H-M Company Drain Troughs: www.draintroughs.com
LaundroWorks Card System: https://laundroworks.com/
SanOWash Ozone System: https://www.aquawingozone.com/products/sano3wash.html
Hydro Perfect Pour Injection System: https://www.hydrosystemsco.com/markets/laundromat.html
Alliance Laundry Systems: https://alliancelaundry.com/
The Founder video clip: https://www.youtube.com/watch?v=8mQYcyxnFyE
LaundroBoost Marketing Company: https://laundroboostmarketing.com/
Craig Groeschel Leadership Podcast: https://www.life.church/leadershippodcast/
Timestamps
00:00 Laundromat Millionaire Intro
00:31 Brandon’s Backstory
06:04 Scaling – More Stores Makes It Easier!
11:48 Layers of Management – Employee Roles
13:54 Coins vs Cards and the Impact on Scaling
16:32 Technological Revolution in the Laundry Industry
17:14 The Laundromat Business Model for Best Wash
21:34 Buy or Build and Owning the Land
23:21 The Necessary Components of a “Modernized Laundromat”
26:10 Hiring for Customer Service
29:39 Equipment Used & Recommended
34:51 Simple Scales, Fancy Fails
36:06 Different Models for Success
37:31 Customer Service and the Impact on Customer Loyalty
39:25 Low-Cost Solutions for Business Growth
42:14 Importance of Branding
46:03 Impact of Faith on Business and Leadership
49:42 Closing Remarks & Contact Info
50:42 Sharing More & Increasing Customer Base
فصل ها
1. Scaling With Simplicity with Branden Unnerstall (00:00:00)
2. [Ad] Business is Fcking Hard (00:13:20)
3. (Cont.) Scaling With Simplicity with Branden Unnerstall (00:13:59)
97 قسمت
Manage episode 380196144 series 2893290
How can you expand your chain of laundromats and keep it simple to manage?? Learn how Branden Unnerstall, owner of 16 laundromats in St Louis, Missouri, has done just that! In this episode of The Laundromat Millionaire Show Dave, Carla & Brandon discuss how to scale, the hiring for customer service, developing a brand, the impact of their Christian faith on their business and much, much more!
Referenced Links:
Laundromat Millionaire’s WDF/PUD Workshops: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Our Guest’s website: www.bestwashlaundromat.com
Our Guest’s email: bestwash11@gmail.com
Our Website: www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: www.queencitylaundry.com
Our pick-up and delivery laundry services: www.queencitylaundry.com/delivery
H-M Company Drain Troughs: www.draintroughs.com
LaundroWorks Card System: https://laundroworks.com/
SanOWash Ozone System: https://www.aquawingozone.com/products/sano3wash.html
Hydro Perfect Pour Injection System: https://www.hydrosystemsco.com/markets/laundromat.html
Alliance Laundry Systems: https://alliancelaundry.com/
The Founder video clip: https://www.youtube.com/watch?v=8mQYcyxnFyE
LaundroBoost Marketing Company: https://laundroboostmarketing.com/
Craig Groeschel Leadership Podcast: https://www.life.church/leadershippodcast/
Timestamps
00:00 Laundromat Millionaire Intro
00:31 Brandon’s Backstory
06:04 Scaling – More Stores Makes It Easier!
11:48 Layers of Management – Employee Roles
13:54 Coins vs Cards and the Impact on Scaling
16:32 Technological Revolution in the Laundry Industry
17:14 The Laundromat Business Model for Best Wash
21:34 Buy or Build and Owning the Land
23:21 The Necessary Components of a “Modernized Laundromat”
26:10 Hiring for Customer Service
29:39 Equipment Used & Recommended
34:51 Simple Scales, Fancy Fails
36:06 Different Models for Success
37:31 Customer Service and the Impact on Customer Loyalty
39:25 Low-Cost Solutions for Business Growth
42:14 Importance of Branding
46:03 Impact of Faith on Business and Leadership
49:42 Closing Remarks & Contact Info
50:42 Sharing More & Increasing Customer Base
فصل ها
1. Scaling With Simplicity with Branden Unnerstall (00:00:00)
2. [Ad] Business is Fcking Hard (00:13:20)
3. (Cont.) Scaling With Simplicity with Branden Unnerstall (00:13:59)
97 قسمت
همه قسمت ها
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1 Finding a Top Distributor with Adam Heldman of H-M Company 1:01:05

1 A Recipe for Raising Revenue with Aaron McLean 1:09:15

1 Raising the Bar for Laundry Services with John Buni & David Griffith-Jones of CleanCloud 1:08:48

1 Maximizing Your Laundromat Layout with Dave & Carla Menz 1:06:28


1 The Real Cost of a Free Laundromat with Tim Richardson 1:02:43

1 Big Revenue From a Small Space with Daniel Logan 1:01:15

1 Leadership That Scales with Justin Clark 1:02:04

1 4 Ways to Finance a Laundromat with Dave & Carla Menz 1:02:30

1 A New Innovation in Clean with Craig Madson 1:00:17

1 Landing & Bidding "Commercial" Accounts with Dave & Carla Menz 1:02:15

1 A Great Facility Isn't Enough with Drew & Leah Boggs 1:01:22

1 Using AI to Elevate Your Marketing with Brett Lyon & Courtney Farrell from LaundroBoost 1:06:20

1 The 4 Keys to Elevating Customer Experience w/Dave & Carla Menz 1:05:53




1 Growth & Comfort Do Not Coexist with Alex Jekowsky 1:19:07




1 Fighting for the Independent Laundromat Owners with Jordan Berry 1:01:01





1 Inject a New Revenue Stream Into Your Laundromat with Patrick Kelley of Hydro Perfect Pour 1:02:30



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