))
Top Practices to Level Up Your eCommerce Customer Experience with Thomas Staudte, Head of Customer Engagement at air up
بایگانی مجموعه ها ("فیدهای غیر فعال" status)
When?
This feed was archived on September 29, 2024 19:10 (
Why? فیدهای غیر فعال status. سرورهای ما، برای یک دوره پایدار، قادر به بازیابی یک فید پادکست معتبر نبوده اند.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 347893161 series 3404127
محتوای ارائه شده توسط Ian Moss. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Ian Moss یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
In this episode of The eCommerce Customer Experience Podcast, Thomas Staudte joins Chris Kellner of DigitalGenius to discuss best practices to set up your customer experience team, develop a customer-centric product, and leverage automation.
Thomas is currently the Head of Customer Engagement at air up, a company that promises a revolutionary new way of drinking. He has more than ten years of experience working in customer support, and some of his previous roles include being Head of Key Accounts and Business Development at Mila, Head of CRM, Experience and Customer Service at Media Market Management AG, Head of Social Media at siroop, and Project Manager at Swisscom.
Today, Thomas also shares what makes air up unique, the qualities every customer experience leader should possess, and how to prepare a business for scale from a customer experience perspective.
Episode resources:
Thomas is currently the Head of Customer Engagement at air up, a company that promises a revolutionary new way of drinking. He has more than ten years of experience working in customer support, and some of his previous roles include being Head of Key Accounts and Business Development at Mila, Head of CRM, Experience and Customer Service at Media Market Management AG, Head of Social Media at siroop, and Project Manager at Swisscom.
Today, Thomas also shares what makes air up unique, the qualities every customer experience leader should possess, and how to prepare a business for scale from a customer experience perspective.
Episode resources:
Rate and Review The eCommerce Customer Experience Podcast:
- Apple Podcasts
- Spotify
- Instructions on how to rate and review The eCommerce Customer Experience Podcast can be found here
- RSS
The eCommerce Customer Experience Podcast is handcrafted by our friends over at: fame.so
17 قسمت
اشتراک گذاری
