Talking with the experts podcast. Episode #347, Leadership and having a strong corporate culture with Richard Blank

Richard Blank Podcast Guest Appearances from Costa Rica's Call Center

In this episode, call centre expert Richard Blank provides advice on leadership, corporate culture, outsourcing, and success. He emphasises the importance of having a solid corporate culture and outlines how outsourcing can help call centres become more successful.

Talking with the Experts' is about all things business, by business owners for business owners. We know how hard it is to grow your business, especially when you're surrounded by competitors aiming for the same goal as yourself. This podcast will give tips and strategies on managing a successful company that can help any entrepreneur succeed in their endeavour of building up an empire - if they use them! Rose Davidson speaks with coaches, marketers, speakers, etc. who offer advice, tools and techniques on how to thrive and achieve success in business.

Talking to the experts podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

https://costaricascallcenter.com/en/outbound-bpo-campaigns/

#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #talkingtotheexperts

https://www.podchaser.com/podcasts/talking-with-the-experts-1491692/episodes/2022-ep-347-richard-blank-lead-150961208

https://radiopublic.com/talking-with-the-experts-WoYkNy/s1!dcb6e

https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjI1Njk0OTU3MC9zb3VuZHMucnNz/episode/dGFnOnNvdW5kY2xvdWQsMjAxMDp0cmFja3MvMTM1MTU2NzAzOQ?sa=X&ved=0CAUQkfYCahcKEwiI7Kik3Z_8AhUAAAAAHQAAAAAQAQ

https://open.spotify.com/episode/2ke2sKBFJOCujH7wzvZpX4?si=c24546fa959c498f

https://lnns.co/8-1Cf_rTi46

https://youtu.be/SmngNxBinhE

https://fb.watch/hJJZczYf35/

https://podcasts.apple.com/au/podcast/2022-ep-347-richard-blank-leadership-and-having/id1549141963?i=1000580734891

https://soundcloud.com/talking-with-the-experts/2022-ep-347-richard-blank-leadership-and-having-a-strong-corporate-culture

https://www.youtube.com/watch?v=dksLuPQZyxo

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