A DASH OF GRIT PODCAST. Season 6 Episode #13. Special guest Richard Blank Costa Rica's Call Center

Richard Blank Podcast Guest Appearances from Costa Rica's Call Center

In this weekly podcast, Bryan Lefelhoc chats with local leaders who had to overcome challenges to find success. Be inspired by real, local stories of true grit and courage. By Spire Advertising In Northern Ohio

Do you trust your intuition or have you let fear stand in your way? Have you had a dream that you were just too afraid to pursue? At just 27 years old, Richard Blank, CEO of Costa Rica’s Call Center, landed in Costa Rica with passion and a dream. What was seen as a risky choice, for a young man out of college, turned into his greatest opportunity. Hear more about his decision to leave his friends and family as he pursued a career in another country and his advice on building a company and life that you’re proud of.

A Dash of Grit podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

https://costaricascallcenter.com/en/outbound-bpo-campaigns/

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https://open.spotify.com/episode/4kdF7ZbOQkWfCgHOfuGx11?si=579c161819114598

https://lnns.co/Xrq8hdA1Hyo

https://fb.watch/g5wyyMqmFY/

https://youtu.be/SLuyXQTn-Vk

https://grit.spiread.com/listen/season-6-episode-13-richard-blank

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