SPOTLIGHT EPISODE BY SHANNON WELCH: Enhancing Property Management with Anthony's Insights on Sensor Technology

PM Collective - The ART of property management

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محتوای ارائه شده توسط Ashleigh Goodchild. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Ashleigh Goodchild یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/via-podcast-3642589">Via Podcast</a></span>

1
Via Podcast

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14 روز پیش14d ago

لغو اشتراک

ماهیانه

Whether you’re just beginning to explore the Western United States or you’ve been living here since the day you were born, the Via Podcast will introduce you to new and unique adventures that will change your perspective. Hosts Mitti Hicks and Michelle Donati bring their travel expertise to interviews with some of the West’s most fascinating experts, residents, and adventurers. In each episode, you will discover deep conversations in the hopes of igniting a new interest—foraging anyone?—or planting the seeds of a new-to-you road trip. You might even learn something about a place you’ve explored dozens of times before.

حدود یک سال پیش 29:30

MP3•خانه قسمت

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SPOTLIGHT PODCAST HOSTED BY SHANNON WELCH FROM PROPERTY ASSIST.
Imagine having 24/7 real-time monitoring of smoke alarms and cutting-edge water leak detectors at your fingertips, ensuring tenant safety and protecting your investments. Anthony walks us through how Sensor's system provides instant alerts for tampering, low battery, and power outages, giving property managers and landlords unprecedented control and peace of mind. Learn how this game-changing technology not only streamlines compliance and risk mitigation but also brings significant insurance advantages, making it a must-have for modern property management.
Discover the affordable subscription plans that make this technology accessible, starting at just $14.99 per month, inclusive of a smart hub, smoke alarms, and water leak detectors. We delve into the broader scope of Sensor's offerings, from heat alarms to gas leak detectors, emphasizing their role in preventing disasters and ensuring top-notch tenant safety. Anthony shares insights on how automated systems can alleviate the workload of property managers, providing invaluable resources to keep them informed and efficient. Don't miss this insightful discussion that promises to make property management not just smarter, but safer and more effective.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express.

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.
Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

فصل ها

1. The Benefits of Implementing Sensor (00:00:00)

2. Landlord Benefits With Sensor Technology (00:13:48)

3. Property Management Automation Solution Integration (00:26:47)

188 قسمت

#Entrepreneur #Business #Ashleigh Goodchild #MBA #Propertymanagement #Realtor #Realestate #Motivation

SPOTLIGHT EPISODE BY SHANNON WELCH: Enhancing Property Management with Anthony's Insights on Sensor Technology

PM Collective - The ART of property management

published حدود یک سال پیش

اشتراک گذاری

MP3•خانه قسمت

Send us a text

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

This podcast is sponsored by Inspection Express.

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

فصل ها

1. The Benefits of Implementing Sensor (00:00:00)

2. Landlord Benefits With Sensor Technology (00:13:48)

3. Property Management Automation Solution Integration (00:26:47)

188 قسمت

#Entrepreneur #Business #Ashleigh Goodchild #MBA #Propertymanagement #Realtor #Realestate #Motivation

همه قسمت ها

PM Collective - The ART of property management

1
Breaking Into BDM 21:54

15 hours پیش21:54

21:54

Send us a text Nadia Rawson shares her journey from Dubai to Australia and how she balances dual roles as both a property manager and BDM while maintaining family priorities and professional growth. Her experience highlights the importance of finding the right workplace culture that offers support, mentorship, and flexibility for property professionals. • Moved to Australia in 2016 from Dubai, noting significant differences in property management approaches between countries • Initially joined a family-focused boutique agency that allowed her to bring her baby to work from three months old • Left real estate temporarily but returned after experiencing poor property management as an owner herself • Currently balances property management with a newly added BDM role since January 2024 • Values workplace relationships where colleagues support rather than compete with each other • Emphasizes the importance of dedicated time for proactive BDM work rather than just reacting to inquiries • Struggles with time management and learning to read potential clients' needs as primary challenges • Finds networking and putting herself "out there" the most difficult aspects of the BDM role If you're juggling property management and business development responsibilities, try dedicating the first hour of your day to proactive BDM work before property management tasks take over. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

1
Career Leaps and New Beginnings 34:31

۸ روز پیش34:31

34:31

Send us a text Alicia McCulloch shares her experience transitioning from property manager to licensee and soon-to-be co-owner of Mandurah City Real Estate, offering insights on business partnerships, growth strategies, and balancing work with family commitments. • Finding the right business partner with similar life circumstances but complementary skills • Choosing partnership over solo ownership to share responsibilities and create work-life balance • Building and leveraging a personal brand when transitioning between roles • Evolving the property management role to focus on relationships rather than transactions • Setting aggressive growth goals while maintaining quality service • Using offshore assistance strategically to handle routine tasks • Balancing business ownership with family responsibilities • Considering how business branding impacts expansion potential • The value of continuous learning and professional development • Embracing opportunities with a "say yes and figure it out later" mindset Remember to connect with us at Coffee and Conversations to build your professional network and potentially find your future business partners! PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

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Incentivizing Property Managers: Creative Approaches to KPIs and Bonuses 17:04

15 روز پیش17:04

17:04

Send us a text KPI and bonus structures in property management are highly dependent on team structure and should be implemented thoughtfully with focus on rewarding performance that exceeds standard expectations rather than basic job functions. • The "Keep It Budget" gives property managers their full bonus upfront which gets reduced for avoidable mistakes • "Profit Per Portfolio" rewards based on total revenue generation instead of property numbers • "KPI A La Carte" allows team members to choose focus metrics quarterly • Task-based micro bonuses incentivize specific tasks like routine inspections or 5-star reviews • Shared bonus pools create team accountability especially in task-based structures • Creative non-monetary incentives include Culture Coins and mini-CEO programs • Client experience metrics like NPS scores provide balance to prevent quantity over quality • Not all agencies need KPIs - many successful businesses simply pay market rates with great environments I'm always happy to share ideas and brainstorm together. If you have creative approaches to KPIs or questions you'd like addressed, please send them through to me. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

1
The anti-advice that we want to vent about 41:23

22 روز پیش41:23

41:23

Send us a text Ash and Nikki from Rezzi Strata challenge conventional real estate wisdom with over 45 years of combined industry experience, offering fresh perspectives on success, client relationships, and work-life integration. • Anti-advice on vacation disconnection: checking emails while away can actually reduce anxiety and prevent overwhelming return pileups • The myth of needing expensive cars: staying within your means and being authentic matters more than projecting an artificial image of success • Building genuine relationships with clients creates trust and understanding in both directions, contrary to advice about maintaining strict professional boundaries • Delegation is essential for growth - documenting processes and trusting your team allows you to focus on client relationships • "The customer is always right" isn't always true - tactful communication about legal or procedural matters preserves relationships while guiding clients toward better decisions • Self-care looks different for everyone - find what genuinely helps you relax rather than forcing yourself into prescribed methods • Values-based decision making helps explain priorities to both clients and family members, especially when explaining choices to children If you have anti-advice you've been given that you want us to discuss in our next episode, please DM us - we'd love to continue this series! PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

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Energy Efficiency: The New Frontier in Property Management 46:51

29 روز پیش46:51

46:51

Send us a text Cecille Weldon from WeldonCo shares her expertise on the hidden value drivers in property that are transforming the real estate industry, with a focus on energy efficiency features that benefit investors, property managers, and renters alike. • Better homes for Australians is Cecille's big "why" and driving passion • Property professionals are often missing opportunities to showcase valuable energy efficiency features • The language we use matters – focus on property features rather than ambiguous terms like "sustainability" • Cost of living concerns affect 100% of potential tenants and buyers, creating opportunity to highlight features that reduce ongoing costs • Energy efficiency features provide the lifestyle benefits of comfort and reduced running costs • Banking and financial sectors now offer targeted upgrade loans for energy efficiency features • Properties without these features are increasingly viewed as risks by lenders • Quality of the rent roll as a property asset is becoming more important than just cash flow • Property managers should pivot from "property maintenance" to "property upgrade" mindset • Replace like-with-like approach needs to be abandoned in favor of strategic upgrades • Hot water systems represent 26% of energy bills and are a key upgrade opportunity • New industry-led Prop Tech Energy Efficiency Features Standard bringing consistency to how these features are labeled and tracked • Competitive advantage comes from positioning as an expert in property quality and performance • Having the right conversation with investors by speaking to them as investors rather than landlords PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

1
Breaking Free from Controlling Behaviors in Real Estate Business 42:54

۵ weeks پیش42:54

42:54

Send us a text Shannon from Property Assist joins us to explore how controlling behaviors in property management businesses can limit growth and create unnecessary stress for both owners and teams. • Shannon's outsourcing business has expanded to Adelaide, Melbourne, Sydney, Brisbane, Gold Coast, Sunshine Coast, and Perth • Controlling behavior often stems from high standards and unwillingness to try different approaches • Team members with controlling tendencies typically feel stressed and overwhelmed • Self-reflection is key to identifying if you're exhibiting controlling behaviors • The difference between caring and controlling is important to understand in business relationships • Property managers who are controlling with office processes are likely being controlling with clients too • Different generations approach tasks differently but can still achieve the same results • Trusting team members to make decisions empowers them and enhances their perceived value to clients • Every business will have costs associated with mistakes - budget for these rather than creating a blame culture • Business owners should focus on outcomes rather than micromanaging the journey • Approach team support from underneath by asking "what do you need?" rather than demanding from above If you need outsourcing solutions anywhere in Australia, reach out to Shannon and the Property Assist team, even if they're not yet operating in your specific area - they're always looking to expand. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

1
Legacy in Transition 35:55

۶ weeks پیش35:55

35:55

Send us a text Louisianna Giumelli shares her journey of taking over Choice Property Group, a 32-year legacy real estate business, and how she's refreshing the brand while honoring its history. • Started in real estate 12 years ago working through leasing, property management, sales and corporate roles • Originally approached her former employer about buying just his portfolio, but was offered the entire business instead • Chose a strategic 50-50 partnership for transition before buying the business outright • Made conscious decision to refresh rather than completely rebrand to honor the legacy • Maintains the business's unique position as a full-service boutique agency offering residential, commercial, property management and sales • Describes leadership style as "servant leadership" – leading from underneath by asking "what do you need from me?" • Emphasizes the importance of being "in the trenches" with your team rather than managing from above • Structured one-on-ones focus on connection rather than performance tracking • Balances drive for continuous improvement with understanding when the team needs a break • Sources support from various people including family members, consultants, and the previous owner PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

1
Tracking Compliance with Properteasy 41:20

۷ weeks پیش41:20

41:20

Send us a text Martina from Properteasy shares how visual compliance management systems transform property management from stressful to enjoyable, allowing property managers to provide better service and add value to their rent rolls. • Property compliance viewed as a "big beast" causing stress for many property managers • Properteasy was born from frustration with managing compliance documentation in traditional systems • Visual color-coding instantly shows property compliance status, eliminating time wasted searching for information • Proactive compliance management leads to better client relationships and fewer emergencies • Organized compliance documentation significantly increases rent roll value for business owners • Quality contractor relationships are crucial for smooth compliance processes • Identifying non-compliant properties helps optimize portfolios and improve business efficiency • At its core, compliance is simply another form of maintenance that property managers already handle expertly Book a demo to discover how Properteasy can help you manage compliance more effectively and turn a source of stress into a strength. Property compliance management software | Properteasy PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

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There is always TWO solutions to every problem 11:38

۸ weeks پیش11:38

11:38

Send us a text Every problem has two potential solutions - often polar opposites - but we typically fixate on just one comfortable option. Developing the ability to see and prepare for alternative solutions is critical for business resilience and long-term success. • Being overstaffed presents two options: aggressive growth or making someone redundant • When unable to find a property manager, consider process improvements and offshore solutions alongside continued recruiting • Don't just complain about problems - actively work on alternative solutions • Connect with other business owners who can help identify options you might not see • Anticipate future challenges like market shifts and begin preparation years in advance • Build business resilience through diversification and strategic planning Reach out if you're struggling with a business challenge - I'm always happy to help confidentially through social media or direct messages. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

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Managing the new age investor 14:59

۹ weeks پیش14:59

14:59

Send us a text The property investor landscape has dramatically transformed over the past two decades, requiring property managers to adapt their approaches and services to remain relevant. Understanding these changes is essential for developing effective strategies to better serve modern investors and build lasting client relationships. • Shift from accidental to intentional landlords with more business-minded approaches to property investment • Self-education playing a larger role as investors research more before engaging property managers • Need for property managers to provide quality education through videos, webinars and annual investor audits • Transition from transactional management to relationship-based service delivery • Building trust with clients leading to easier maintenance approvals and management decisions • Importance of being a holistic real estate resource for investors, not just a rent collector • Annual investor audits covering emotional check-ins, financial reviews, and property forecasting Head over to pmcollective.com.au to access our Annual Investor Audit course for $99 and implement these strategies in your business. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

1
Top 3 things to consider before saying yes to the next conference 10:24

10 weeks پیش10:24

10:24

Send us a text Three critical factors real estate professionals should consider before committing to their next conference: goal alignment, genuine value versus FOMO, and energy investment. Making strategic choices about professional development opportunities ensures you're growing your business rather than collecting unused notes or attending events that drain your resources without adequate return. • Assess whether conferences align with your current goals: seeking inspiration, accountability, connections, or specific content • Consider your implementation habits—do you actively use what you learn or file notes away never to be seen again? • Create an active implementation system like using your phone's reminders app to track and complete conference takeaways • Evaluate if you're attending for genuine value or just fear of missing out (FOMO) • Remember that even familiar content can provide new insights as you hear it in different stages of your business and life • Strategic rotation of conferences (attending major events every 2-3 years) can optimize your professional development • Your reception of content changes based on your current circumstances and mindset • Implementation is the true measure of a conference's value to your business I'd love to hear your thoughts! Are you someone who loves events, hates events? Maybe you've got a favorite event that you'd like to share? Let me know your thoughts and patterns when it comes to your personal development. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

1
The Most Underrated Role in Your Property Management Business 8:33

11 weeks پیش8:33

8:33

Send us a text Property management business owners need to recognize the true value of people leaders and operations managers as vital revenue generators through client retention, not just as overhead costs. A thriving property management business needs leadership that supports the team, prevents client churn, and creates systems that allow the business to scale effectively. • Retention is revenue – keeping existing clients should be valued as much as acquiring new ones • When property managers feel supported, they stay longer and provide better service to clients • A good people leader prevents the constant churn of both clients and staff • Operations managers may be more valuable than BDMs in some business stages • People leaders handle process improvements, staff support, training, and client retention tasks • Annual investor audits are a crucial retention tool that operations managers can implement • Operations managers allow business owners to focus on growth or step back from day-to-day operations If you have comments or questions about the role of operations managers in property management, please send a message to be discussed in the next episode. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

1
Tech Moves, Real Estate Crawls 26:37

12 weeks پیش26:37

26:37

Send us a text David Blumenfeld, co-founder of PropTech consulting firm NextRivet, shares insights from his journey in the real estate technology space and explores whether PropTech is moving too quickly for the real estate industry to adapt. • Began career with Westfield Labs in 2012, focusing on digital integration with physical shopping centers • NextRivet helps companies bridge the gap between strategy and implementation of PropTech solutions • PropTech applications range from tenant experience platforms to AI-powered building optimization systems • Real estate industry is naturally risk-averse with most wanting to be "the first to be fifteenth" in adopting new technology • Tech vendors need to focus on communicating benefits rather than features when pitching to real estate companies • Australia shows a strong innovative spirit but sometimes lags in technology adoption due to market size • Technology adoption doesn't need to be revolutionary – consistent small improvements prevent falling behind • The key challenge isn't cost but demonstrating ROI for technologies that enhance experiences rather than directly generate revenue PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

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Part 3: Creating capacity in your property management department - Location, Tech & Offshore 16:39

13 weeks پیش16:39

16:39

Send us a text Exploring the ideal balance between property management capacity and quality of service is essential for business success. The emphasis is on understanding that increasing property numbers does not necessarily mean compromising service levels. - Discussion on the importance of having proper capacity for property managers - Smart tech implementation by successful property managers to enhance service quality - Insights on using remote professionals to streamline processes without sacrificing quality PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

PM Collective - The ART of property management

1
Part 2: Creating Capacity Without Sacrificing Service Quality 20:09

14 weeks پیش20:09

20:09

Send us a text This episode focuses on enhancing property management capacity while maintaining high service levels. It examines the relationship between capacity, service quality, and the impact of outsourcing support to successfully manage more properties. • Revisiting property management capacity ratios and their implications • Discussing misconceptions about service quality and property volume • Sharing insights from a property manager with an effective lower capacity • Emphasizing the importance of constant communication with clients • Providing examples of effective systems and processes • The role of virtual assistants in boosting team efficiency • Highlighting the importance of annual audits for client retention • Offering strategies for maintaining service quality amidst growth PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone . Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show…

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Player FM در سراسر وب را برای یافتن پادکست های با کیفیت اسکن می کند تا همین الان لذت ببرید. این بهترین برنامه ی پادکست است که در اندروید، آیفون و وب کار می کند. ثبت نام کنید تا اشتراک های شما در بین دستگاه های مختلف همگام سازی شود.