What Drives Burnout And How To Address It with Dr. Devan Kronisch, Part 1

Peak Performance Selling

SHOW SUMMARY

With burnout rates on the rise, business leaders need to figure out how to regulate stress levels in the workplace or face both business and ethical consequences. In this episode of the Peak Performance Selling podcast, Josh talks to Dr. Devan Kronisch, who heads the sales academy as well as the Diversity, Equity, and Inclusion (DEI) committee at Proposify.

Dr. Devan talks about their journey from academia to sales enablement, and how those years teaching eventually lead to them becoming the go-to expert on all things DEI. They also talk about the leading causes of burnout in North American workplaces, and what business owners and executives can do to address it.

HIGHLIGHTS

• How Dr. Devan ended up in sales enablement
• Going beyond diversity in the workplace
• Psychological safety is all about holding people accountable
• Everything you do outside of the 9 to 5 job is still work

QUOTES

How Dr. Devan ended up in sales: "When my agent came to me and said, 'hey, Proposify needs a sales enabler,' my first thought was, 'What on Earth is a sales enabler?' So I went on Google and looked it up and I was going, 'Wait a minute, they need somebody to teach people things, to coach people, to go in there do assessments, I can do all of that! I just have no clue about sales. I can learn that.'"

Dr. Devan on why just focusing on diversity is not enough: "I do very often see that the heavy focus is on diversity, and then we end up working with HR, trying to get more diverse hires. But then they leave after a short time because we haven't actually made an environment where people feel included and feel valued."

The biggest roots of burnout, according to Dr. Devan: "Burnout comes from a lot of different factors. But we do know that the big ones are unfair treatment, unmanageable workload, lack of role clarity, lack of communication support, and unreasonable time pressure."

You can connect with Dr. Devan and their work in the link below:

• LinkedIn - https://www.linkedin.com/in/devan-kronisch/

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