199: Optimizing E-commerce Customer Experiences: Consistency, Content, and Consumer Trends with Randy Mercer

Navigating the Customer Experience

محتوای ارائه شده توسط Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

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Randy Mercer is an omnichannel product content expert with over 15 years of industry experience. He leads 1WorldSync’s global product management and solution architecture teams, aligning the company's portfolio with current customer needs and emerging market trends.

A frequent commentator for national and trade media outlets covering retail and e-commerce news, Randy leverages his extensive background in item and data content alignment, e-commerce application development and solution designed to guide 1WorldSync’s strategic product roadmap and vision.

Questions

• Now, could you share with our listeners a little bit about your journey? How it is that you got from where you're coming from, to where you are today?

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#Customerexperience #Customerservice #Leadership #Servicerecovery #Customer Experience Strategist #Entrepreneur #Marketing #Business #Careers #Podcasting Education #Self-Improvement #Yanique Grant