146: How To Be Successful Working From Home with Michael Arnold

Navigating the Customer Experience

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Michael Arnold is the author of the book, Slacking Off: A Successful Way to Work from Home and he wrote it especially for those who are considering to work or are working from home and are seeking a work life balance.

He has been a work from home entrepreneur for over 15 years and he's worked with major corporations such as Cox Automotive, Verizon Super Pages, and Major Commercial Finance companies. His journey wasn't a smooth sailing one since he is also human just like us and he made many mistakes along the way. But he has lived to share some wisdom from his own experience to help people on their work from home journey to create successful actions on their own.

Questions

• Can you share a little bit about your journey?
• In your book Slacking Off a successful way to work from home. Could you share with us maybe in five to eight or nine minutes, just what the book is about? Who is it targeted for? And how can it help our listeners.
• Could you share with our listeners since you have so much experience working from home, this was quite new for many people last year March when the pandemic just hit. Could you share with maybe our listeners maybe 1 to3 things, competencies or behaviors that you think someone who is working from home needs to embrace in order to be successful?
• Have you seen customer experience change much since the pandemic as a consumer or even as a business owner?
• How do you stay motivated every day?
• Could you also share with us what's the one online resource, tool, website or app that you absolutely cannot live without in your business?
• Could you also share with our listeners maybe one or two books that have had the biggest impact on you? It could be a book that you read recently, or a book that you read a very long time ago, but it still has had a great impact on you.
• Could you share with our audience, what's the one thing that's going on in your life right now that you're really excited about - either something that you're working on to develop yourself or your people?
• Where can listeners find you online?
• Do you have a quote or saying that during times of adversity or challenge, you'll tend to revert to this quote, it kind of helps to refocus you or get you back on track.

Highlights

Michael’s Journey

Me: Even though we read a little bio about our guests, we always like to give them the opportunity to kind of just share with us a little bit about their journey. How is it in your own words would you describe how you got from where you are now to where you were before? How did you get to where you are today?

Michael shared that a lot of ups and downs and experimenting in different industries led him to be a work from home entrepreneur and a father and let's say, contributor to the community. And he thinks ultimately, like most of us, he started out trying to be everything he could be at a young age before he was 18.

Work normal jobs like McDonald's, Christmas tree lots, doing landscaping and lots of different things at a very, very young age. And still was looking to find what he enjoyed and that became understanding businesses really fast and sharing, whether it be speaking, or presenting or consulting and he thinks ultimately, when we learn from our mistakes, and we're better people for it, and we've survived the misses, the bullets that fly our way, metaphorically and can live to tell about it, he thinks that's essentiall