Using Telehealth to Positively Impact Patient Experience

National Rural Health Resource Center Podcasts

Featuring Jonathan Neufeld, PhD, Program Director, Great Plains Telehealth Resource and Assistance Center

Learn tips for how to best inform your patients about what to expect for their telehealth visit. All staff at the hospital should understand what the virtual patient expectation is and what they can do on their end to improve satisfaction and population health.

The basics of population health and social determinants of health are applicable to everyone that works in a hospital. Use these 10-minute podcasts during departmental/staff meetings or share as applicable. View the full series on the collection webpage. Access resources on The Center's website.