Gemma Read - Blame and Learning

Human Factors & Ergonomics (HFE) Hub

Why do we seek to blame someone or say it is Human Error without firstly using a systems thinking approach to analyse the influencing factors surrounding an incident?
Sharon Todd discusses 'Blame' and what we can 'Learn' from a Systems Thinking approach with Gemma Read.
Associate Professor Gemma Read is the Director of the Centre for Human Factors and Sociotechnical Systems and an Associate Professor in Psychology at the University of the Sunshine Coast. She has degrees in behavioural science and law and completed her PhD at Monash University. She has over 16 years’ experience applying human factors and systems thinking methods in both academia and government roles. Her work spans a range of domains including transportation, healthcare, construction, defence, sport and outdoor recreation.
For further reading
https://www.tandfonline.com/doi/full/10.1080/00140139.2021.1953615
State of science: evolving perspectives on ‘human error’

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