Crisis Connection: Navigating the 988 Hotline

Building the Raft While Drowning: Searching for Mental Health Help & Hope in Rural America

In this epsiode I am joined by Jeremy Brown, Outreach Director for FirstLink. Based out of Fargo, ND FirstLink is a free, confidential service that offers listening and support, referrals to resources, and crisis intervention 24 hours a day.

Jeremy and I will be talking about 988, the National Suicide & Crisis Lifeline that was signed into law in 2020. We’ll discuss the importance of 988 within the larger scope of North Dakota’s Behavioral Health System and how FirstLink plays a critical role in its implementation. We also discuss some of the most common questions related to 988 including:

• What are examples of when I should call 988?
• Can you call the number if you speak another language?
• Is the number only for suicide crises?
• What is the difference between 211 and 988?

#mentalhealth #crisis #community

If you or someone you know is struggling or in crisis, call or text 988. For additional mental health resources visit any of the following links:

Veterans Crisis Line

Refugee Behavioral Health Services

The Trevor Project

BIPOC Mental Health Services

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1. Crisis Connection: Navigating the 988 Hotline (00:00:00)

2. What is 988? (00:03:28)

3. What if someone doesn't speak English? (00:04:58)

4. Are calls recorded? (00:05:50)

5. What can I expect when I call the number? (00:07:35)

6. Why is 988 such a big deal? (00:09:01)

7. How is 988 important to mental health support? (00:12:34)

8. What was the 988 bill in ND? (00:14:43)

9. What kind of training do 988 operators go through? (00:18:27)

10. What other services are offered by FirstLink? (00:22:10)