Understanding Data to Improve Resources

Beyond the Jargon: Understanding the Impacts of Child Abuse and Trauma

In this episode of Beyond the Jargon, Karen talks with Michele Fingerman, Vice President of Prevention Programs for the Childhelp National Child Abuse Hotline, Larel Jacobs, Director of Hotline Operations for Childhelp, and Laura Schwab Reese, Assistant Professor at Purdue University, about their collaborative, data-driven work to incorporate text capacity into Childhelp’s hotline, and why understanding data is critical to their work.