00:00 Living by a soccer field brings challenges. 04:05 Confronted ball issue assertively, then collaborated diplomatically. 07:20 Son enjoys soccer, supportive of team spirit. Loud music on Anzac Day disrupted peace. 11:53 Conflict resolution training challenges presenter's composed image. 13:48 Pervasive thoughts impacting work and relationships.…

00:00 Podcast host addresses irregularity and focuses on conflict reset. 06:12 Recognize mind-body connection for improved productivity. 09:04 Releasing stress through physical and emotional activities. 12:47 Shift toward mindfulness and holistic well-being. 14:41 Retain focus, assess conflict objectively, reset approach. 19:45 Interest in esoteric…

00:00 Empower, establish boundaries, and maintain impartiality. 04:13 Consider goals, avoid getting drawn into conflict. 07:56 Empower, impartiality, balance, manage conflict effectively. 12:17 Coaching approach for dealing with conflict positively. 16:35 Finding realistic working relationship, addressing communication. 17:50 Clarify words, attende…

04:01 Setting boundaries with roommates to reduce stress. 08:55 Steps for improving conflict: self-awareness, focus, perspective. 11:45 Seek self-fulfillment before seeking validation from others. 15:17 Housemate conflict is often about unspoken tension. 18:18 Informal situations may warrant keeping some records. 20:07 Establish clear structure and…

🚀 Excited to share the latest episode of the Conflict Skills Podcast! 🎙️ In episode 41, "How To Rise Above Conflict," host Simon Goode dives deep into the strategies for managing and overcoming conflict in both your professional and personal life. Tune in for an enriching session that can change the way you handle disagreements and disputes. Key Ta…

1. Introduction to Empathetic Listening - Importance of empathetic listening for leaders - How active listening skills enhance team management and conflict resolution - Simon Goode's personal challenges with communication 2. Utilizing Closed Ended Questions for Focus - Effectiveness of closed ended questions amidst chaos - Balancing with open ended…

00:00 Maintain respectful, open, calm communication to prevent defensiveness. 05:14 Prioritize and reinforce desired behavior consistently over time. 09:37 Be specific when communicating expectations. 12:27 Resolving conflicts and values in the workplace. 15:08 Options for addressing staff conflict, structurally and influentially. 19:57 Improve sta…

In today's episode of the Conflict Skills Podcast, host Simon Goode delves into the challenge of dealing with aggressive clients. With a thought-provoking exploration of the underlying factors contributing to aggressive behavior, listeners will gain valuable insights on how to manage escalation, maintain composure, and set boundaries. Simon offers …

In today's episode of the Conflict Skills Podcast, professional mediator Simon Goode addresses a common workplace challenge: dealing with rude coworkers. Simon shares specific steps to help listeners navigate and resolve conflicts with colleagues who exhibit negative behaviors. He emphasizes the importance of identifying the specific behaviors caus…

In this episode of the Conflict Skills Podcast, host Simon Goode discusses 3 underrated conflict skills that are effective in various situations. He emphasizes the importance of not taking things personally, remaining composed in the face of adversity, and the unexpected skill of giving 51%. Simon provides practical insights and strategies for impr…

The holiday season can be a time of joy, love, and connection with family and friends. However, it can also bring about challenging interactions with annoying family members, leading to stress and potential conflicts. In our latest episode, Simon Goode shares valuable insights and practical tips for navigating these difficult situations with mindfu…

00:00 Introverts struggle with conflict and stress management. 05:13 Prepare by managing emotions and specific issues. 07:19 Delay discussion, revisit topic, validate concerns. 12:58 Prepare to engage even if avoiding conflict. 16:47 Keep reasons general and consistent for assertiveness. 18:37 Use clear, concise language to seek agreement. 23:16 Fl…

I'm Simon Goode, and in today's episode, we're delving into the complexities of managing conflict amidst organizational change. We'll be exploring the psychological framework of the stages of change and how they relate to conflict behavior. From shock and denial to frustration and depression, we'll unravel the support individuals need at each stage…

In Episode 32, we dive deep into the often complex and emotional world of grandparent conflict. Parent and grandparent conflict can have a significant impact on access to grandchildren, making it a crucial issue to address. 😔 Our expert speaker, a professional mediator, shares practical advice and strategies for navigating these challenging situati…

Have you ever had a difficult conversation with a friend about your relationship? How did it go? This episode is part of a series on repairing friendships, so if you've missed the previous episodes, be sure to check them out for valuable insights. We'll be exploring a step-by-step structure for these difficult conversations, including how to approa…

In this episode of the Conflict Skills Podcast, we discuss the art of apologising to a friend - to repair a relationship and hopefully introduce a turning point for a more positive direction in your friendship. You will learn the five different types of apologies as well as how and when to use each type.…

In this episode of the Conflict Skills Podcast, we explore the topic of repairing a relationship with a friend. We consider the importance of understanding the subjective nature of relationships and the need for curiosity and empathy in the repair process. Tips on how to approach conversations with friends, emphasizing the value of being gentle, ki…

Have you ever witnessed someone dominating a meeting? How did it impact the overall effectiveness and productivity of the meeting?توسط Simon Goode

In this episode we dive deep into strategies for effectively managing and communicating with defensive employees. If you're a leader or work in HR, this episode is a must-listen. Here are 3 key takeaways from this episode: 🔹 Self-care is essential: Taking care of yourself is crucial when dealing with defensive employees. Make sure to engage in self…

Why are we wired to be judgmental? What happens in our brain when we engage in this behavior, and how can we reduce it? In this episode, we'll explore the science behind judgment and delve into strategies that can help decrease our judgmental tendencies.Being judgmental towards others can hinder our ability to resolve conflicts, empathize with othe…

In this episode of the Conflict Skills Podcast, I discuss meditation. Now, when you try to google search for 'mediation' (as in conflict resolution type of mediation). it always autocorrects to 'meditation' (as in sitting crosslegged chanting etc.). So even though I always described myself as a mediator, I suspect the universe misinterpreted and I'…

In this episode I discuss the approach I take to reflective practice. This is an incredibly helpful tool to prevent the buildup of negative impact for yourself as well as helping you clarify how to respond to a situation (rather than just reacting). I talk about a personal conflict situation and how I apply this framework to resolve negative though…

In today's episode, we'll be diving into the topic of how to stop ruminating and intrusive thoughts. We all know how overwhelming it can be when our minds get stuck on thoughts about the past or worries about the future. But there are strategies we can use to regain control and bring ourselves back to the present moment. Join me as I share some pow…

In this episode of the Conflict Skills Podcast, host Simon Goode discusses de-escalation skills in response to listener questions. He explores techniques to calm someone down who is in fight or flight mode, emphasizing the importance of empathy, active listening, and creating a sense of safety. Goode explains that effectively de-escalating a situat…

In this episode of the Conflict Skills Podcast, I discuss the challenges and stress of managing conflicts between two staff members. I provide a practical framework that can be used as an outline for approaching the conversation. By naming the issue, empathizing, coaching, and following through, managers can effectively address conflicts and promot…

Welcome to a new episode of the Conflict Skills Podcast! In this episode, we tackle the challenging topic of dealing with toxic people at work. Our host, professional mediator Simon Goode, delves into practical strategies for navigating interactions with toxic individuals and offers valuable insight on how to protect yourself in these situations. S…

[00:01:50] Tactfully proposing alternative ideas to boss. [00:03:28] Consider your behavior, focus on words/actions. Determine goals before addressing conflict with boss. [00:07:46] Short-notice meetings prevent stress and resistance. [00:12:47] Create connection, safety, logic. Make better decisions. [00:13:25] Prompting your boss to make a decisi…

In this episode I answer a common question - "How can I feel more confident dealing with conflict". Our feelings are connected to our thoughts and behaviour, and I discuss a number of strategies for changing how we feel by leveraging our thoughts (the story we tell our selves, our expectations, our sense of responsibility for an issue) and our beha…

In this episode, I talk about how to give an ultimatum effectively. What I mean by 'effectively is that you give the person you're dealing with an option and outlines the consequences either way. This is an effective way of dealing with problematic behaviour assertively whilst minimising the chance of defensiveness and resistance. Of course, you ca…

In this episode of the podcast, I talk about how to deal with a situation where someone keeps using their phone inappropriately at work. This is a common challenges for a lot of businesses and as people continue to become more addicted to their phone, it will likely not be something that goes away any time soon. When staff are using their phone at …

In this episode I discuss how to confront someone making negative comments.توسط Simon Goode

In this episode I respond to a question that I was sent by a listener. The situation involves someone acting as Team Leader, which is always a challenging situation as you move into a position of authority with people who were previously your peers. It's particularly challenging when this is a temporary situation and you will return to your former …

Healing during conflict is inherently difficult due to the fact that we tend to slip into emotional reactions and negative thinking patterns. When you decide that you are serious about feeling better, than using a framework like I discuss in the podcast can be a helpful scaffold to at least help things to slightly improve which then makes longer-te…

Many of us have been in relationships that have suddenly gone sour. Your partner seems irritable and defensiveness, your boss suddenly becomes critical and erratic or maybe a friend just seems a bit distant. In relationships these experiences often prompt different reactions from us, which, when interpreted negatively by the other person, can lead …

Saying 'no' is something that many people struggle with. During Conflict Resolution Training Workshops that I run, it is a common topic and question. People talk about feeling very uncomfortable saying no and worry about the other person's reactions. It's not surprising that this is a challenging area! Most of us haven't had very good role models a…

In this episode I talk about the following topics: Problems with emotion and conflict Why do we have emotions - what's the use? Emotions 'head' and 'body' components Underneath the anger Managing your own emotions Managing other people's emotions Recognising the ebb and flow - alignment and integration…

Thank you for listening to the Conflict Skills Podcast. This podcast is free Conflict Resolution training, to help you develop confidence and tools for dealing with conflict. In this episode I talk about rumination - the kind of recurring, intrusive thoughts that are often triggered as a result of conflict. This kind of issue can create a negative …

In this episode of the Conflict Skills podcast, I analyse a conflict case study and show how we can use different frameworks to understand what is happening and develop options for responding. This is the kind of activity I find incredibly helpful when delivering Conflict Resolution Training where we discuss case studies as a group and plan a respo…

The focus of this episode is on how to stay calm during conflict and arguments. In conflict, it it's incredibly common to find yourself with your buttons getting pushed and your emotions start to rise. It may be anger, frustration or in other situations it might be a fear response if you are becoming worried, concerned, even starting to feel a litt…

In this episode I provide some practical tools for being more assertive. Being assertive is an area where many people struggle and a common theme in mediations I run is finding the balance between being assertive and avoiding coming across as aggressive or being too passive. Throughout the episode, I explain strategies that can be used for assertiv…

If you would like more information about this topic or other resources related to dealing with conflict, there are resources on my website: simongoode.com If you have a question or to provide feedback on the podcast, please email podcast@simongoode.com. Thank you for listening.توسط Simon Goode

The reason I wanted to use a diverse range of examples is that it can be useful to help you understand how the tools can be applied and potentially even used to understand your own conflict challenges. I hope you have found the episode helpful. For feedback or to get in touch, please email podcast@simongoode.com. Thanks and have a great day!…

In this podcast, I explain the 5 different types of conflict: Data Conflict Interest Conflict Values Conflict Structural Conflict Relationship Conflict Each type of conflict has different causes, and different factors that cause things to escalate. The different types of conflict also need a different response to effectively deal with the situation…

The Conflict Skills Podcast is designed to help you develop the confidence and tools to deal with conflict effectively. My name is Simon Goode and I have been a professional mediator for over 15 years. I've worked with families going through divorce, teenagers in Anger Management programs, organisational conflict between small and large groups of s…