بهترین پادکست های Hillary Clark (2024)

1
...From Empire: How We Learn Empire w/ Mariko Clark 57:14

11h ago57:14

57:14

In this episode, Brandi is joined by author and storyteller Mariko Clark to talk about how we learn empire and the development of imperial values in how we raise our children and really, how we learn as adults what was never explicitly framed for us. They talk about how the bible is used as a tool to entrench children's thinking into the ways of em…

1
The Naked Truth: Body Care After 40 34:49

5d ago34:49

34:49

If the thought of BAREing it all has become unBAREable, this episode is for you. Finding confidence in our skin changes after 40- and it is glorious. Listen in for tips, techniques, and body cheats that will have you singing in your birthday suit. We are talking body care, cellulite, massage, lifting, firming, and celebrating. Let's get naked. Stay…

1
Peter Ryan - When will we see Philippines BPO 2.0? 12:50

6d ago12:50

12:50

Peter has recently been touring Asia, including some time meeting CX and BPO experts in the Philippines. Mark called Peter in Tokyo to talk about his recent time in the Philippines. What is going on in CX over there right now and do they need to reinvent their approach to communications and promoting what they can do? When will we see Philippines B…

1
WHO CARES?!? How the 'Who, What, When, Where, and Why' changes after 40. 59:07

8d ago59:07

59:07

Stay GLOSSY! Life-Gloss.com IG: @LifeGlossPodcast TT: @LifeGlossPodcast Press and Partnerships: Hillary@Life-Gloss.com Music by, Magتوسط Hillary Clark-Mina

1
Isobel Rogers & Karen Howard - The Launch Of The CX Alliance 24:51

13d ago24:51

24:51

The CX Alliance is a brand new CX trade association launched in September 2024 in the UK. It is being launched by Karen Howard, MD of The Retail Bulletin (TRB) and the partnership director of the CXA is Isobel Rogers. They aim to publish information, research, and host events all focused on various aspects of CX. Mark Hillary talked to Isobel and K…

1
Graham Brown - Alorica - Using AI To Offer CX In Any Language 24:29

20d ago24:29

24:29

Graham Brown is the SVP EMEA Sales for Alorica. He is based at Leicester in the UK. In some parts of the world, like Europe, brands need to offer a customer experience in many different languages. For major languages this is not a problem. It's relatively easy to find French and English speakers, but some languages can be hard to support and often …

1
LifeGLOSS: InflammAGING. The inflammation = aging connection. 44:06

27d ago44:06

44:06

“Sound the beauty alarm - anyone over 40 is on fire and going up in flames!” At least, that’s what it feels like some days. But the truth is many of us are inflamed—not just psychologically but physically from within—and it’s called “ inflammAGING.” How to detect inflammation and calm the flames contributing to disease, dis-ease and aging skin. Sta…

1
Stephen Loynd & Chris Gillen - How AI Has Redefined CX 36:31

27d ago36:31

36:31

This week we have two guests rather than the usual one! Chris Gillen is the CEO of A Closer Look. He is based just outside Atlanta, Georgia. Stephen Loynd is the founder and Principal Analyst at TrendzOwl. He is based in Virginia, just across the Potomac from Washington DC. Both of these leading thinkers have spoken before at the CX Outsourcers con…

1
LifeGLOSS + Melanie Elaine ULU Rx 54:07

1M ago54:07

54:07

Fall is the time to upgrade your skincare routine and undo summer damage. We sat down with Melanie Elaine, the founder of Ulu Rx, a private pharmacy dedicated to developing formulas for skin, hair, and supplements. This episode goes beyond the story of a female founder. We want to know what motivates a woman to open a pharmacy. Short answer: she wa…

1
Michael Clark - CXTT Consulting - The Tech That Makes CX Work 28:55

1M ago28:55

28:55

Michael Clark is the founder of CXTT Consulting. He is based in Sydney, Australia. Michael has been recognised in 2023 in the Top 100 Contact Centre Influencers in APAC, and in 2022 as a Top 50 Small Business Leader. Peter Ryan called Michael to talk technology and the tech stack required to make modern CX processes work well. We all know that mult…

1
...From Empire: Messiahs, Kings, and Rulers w/ Barnabas Lin 1:18:27

1M ago1:18:27

1:18:27

In this episode, Brandi is joined by Barnabas Lin to talk about messiahs, kings, and rulers. They discuss the many ways that reliance on so-called sovereign leaders to save them has led not only to idolatry and dysfunction, but also greater enmeshment in systems that oppress and play God. Barnabas will be facilitating Oriented to Love: A Dialogue a…

1
Guest Episode: Dr. Nicholas Perricone 49:24

1M ago49:24

49:24

Stay GLOSSY! Life-Gloss.com IG: @LifeGlossPodcast TT: @LifeGlossPodcast Press and Partnerships: Hillary@Life-Gloss.com Music by, Magتوسط Dr. Nicolas Perricone

1
...From Empire: What is Empire? w/Scott Hall 1:16:05

1M ago1:16:05

1:16:05

In this inaugural episode of Reclaiming [our] Theology from Empire, Brandi is joined by Scott Hall of White People Work to talk about the basics of empire in and out of scripture. This episode was recorded a few months before the 2024 U.S. General Election, so there is conversation about the impact of empire on politics in real time as well as at a…

1
Learn Play Thrive Updates 2:58

2M ago2:58

2:58

Coming soon: The Neurodiversity Affirming Treatment Planning Party (FREE!): learnplaythrive.com/party The Learn Play Thrive Podcast Study Group: learnplaythrive.com/group Trainings for Parents and Paraprofessionals: instagram.com/learnplaythriveparents (website launches next week!) View show notes and transcript at learnplaythrive.com/podcast…

1
Martin Anderson 🍋 - Lemon Contact Centre - Entrepreneurs In CX 29:54

2M ago29:54

29:54

Once you are into CX, you never leave... this summarises how Martin Anderson explains the journey he has taken over the past 21 years building the Lemon Contact Centre near to Durham in the north-east of the UK. Peter Ryan talks to Martin about the entrepreneurial nature of BPO and CX, how he got started, and how he manages to compete in a business…

1
Jonas Berggren - Transcom - AI & Transforming Customer Service 26:07

2M ago26:07

26:07

Jonas Berggren is the Head of Global Accounts EMEA at Transcom. He is also a member of the Transcom EMEA management team. He is based in Stockholm, Sweden. Jonas has a long history designing customer experience processes, but he is also well known as an innovative thought leader. He publishes a popular LinkedIn newsletter titled "Transform Customer…

1
Unmasking Autism in Action with Dr. Devon Price 52:07

2M ago52:07

52:07

This episode dives deep into some of the more foundational questions around being Autistic and neurodiversity, tying this into the larger systems we are embedded in. Our guest, Dr. Devon Price, helps us explore the concepts of masking and authenticity and how we, as professionals supporting Autistic people, can push back against these pressures. Dr…

1
Flashback: RIP Beauty Brands 46:56

2M ago46:56

46:56

Feeling nostalgic? Us too. Join us for an homage to our favorite brands and products that no longer exist. Tell us if you would like an episode dedicated to replacing your favorite discontinued products. If you were a 90s Spice Girl, as in MAC Spice lipliner, try MOB Beauty M1990. Formulated from the original lab notes, Vic nailed your favorite sha…

1
Empties: Summer staples that we use to the last drop. 32:24

2M ago32:24

32:24

Do you feel like everything grows faster in the summer? Are you constantly replenishing empties? We do, and this episode is all about our road-tested, must-have summer staples that we use to the last drop. My Mother told us that we needed to add an easy, shopable link to the products that we talk about every week. Here ya go : https://amzn.to/3LSHM…

1
Leo Lopez - Calltastic - The Top 5 Mistakes Startups Make With CX 38:57

3M ago38:57

38:57

Leo Lopez is the co-founder and principal consultant at Calltastic, an advisory firm focused on helping startups and small businesses. He is based in Los Angeles, California. Leo has over 30 years experience in contact center operations and he is now using this expertise to help startups improve their customer service processes. In this conversatio…

1
...Purity Culture: Season Finale Q and A pt. 1 (w/ Erna Kim Hackett) 1:06:55

3M ago1:06:55

1:06:55

This episode part one of a two part Q and A session as we close out this series on purity culture. In this part, we discuss questions about attraction, sexual exploration, what the point of marriage and sex are, some questions about asexuality and the myriad of things that dovetail between. Next episode, we will talk about dating while older, paren…

1
Alistair Niederer - FormIGA - IAOP & GSA join forces for good in BPO and CX 22:25

3M ago22:25

22:25

FormIGA was launched in London in June this year. It's the Industry for Good Alliance for technology and business services and is a joint venture between the IAOP and the GSA. Alistair Niederer heads up the ESG initiatives for the GSA so he talked to Mark Hillary about what this new alliance is doing and how it is more than just another industry bo…

1
Something Old, New, Borrowed and Blue: THE MAKEUP EDITION 36:16

3M ago36:16

36:16

We gave an old saying something new, borrowed from the teens and our grandmothers, then sprinkled in something blue for good measure. Enjoy the makeup version and tell us- what's your something Old, New, Borrowed and Blue? Looking for one of the products that we mentioned? We made it easy and added as many as possible to this Amazon list: https://a…

1
Stephen Peattie & Dan Castilla - Assessing BPO & CX From Fiji 28:09

3M ago28:09

28:09

Stephen Peattie is a Director at Kinetic GB and HybridWorkSmart. He is based near to Leicester, in the UK Midlands. Daniel Castilla is the co-founder and MD of Alliance BPO Services. He is based in Hermosillo, Sonora, Mexico. Daniel and Stephen both visited Fiji on a recent mission to explore current and potential BPO and CX services from Fiji. Fij…

1
Part-Time AAC Use with Dr. Alyssa Hillary Zisk 49:20

3M ago49:20

49:20

In this episode, we talk about why and how part-time AAC use can support authentic participation for many autistic people. We also explore Dr. Alyssa Hillary Zisk’s insights on teaching AAC from their perspective as an engineer, as a researcher, and as an AAC user. Dr. Alyssa Hillary Zisk is an Autistic part-time AAC user, using a variety of text-b…

1
Makeup Tips for The Mother of The Bride and Mature Brides 39:36

3M ago39:36

39:36

As "Mature" Brides ourselves and with hundreds of weddings under our belts as artists, one thing is for sure- makeup for the MOB and the Bride over 40 needs to be different than makeup for the 20someting Bride + Bridesmaids. We've been talking about this topic for a while, and with Wedding Season in full swing, we are shining the spotlight on the M…

1
Leigh Hopwood - CCMA - CX From The Buyer's Perspective 26:35

3M ago26:35

26:35

Leigh Hopwood is the CEO of CCMA (Call Centre Management Association) and Chair of the European Customer Contact Alliance. She is based in London, UK. Peter recently attended a CCMA event in Manchester focused on the buy-side - the companies that need to create their own CX team or buy in expertise from a specialist BPO. He called Leigh to talk abo…

1
Eyeshadow After 40: Me and My Shadow 48:31

3M ago48:31

48:31

When was the last time that you wore eyeshadow? If you can't remember, ditched shadow at the first signs of crepe, miss your shadow days, and are ready to give them another shot, this episode is for you. Tune in to discover WHY your shadow staples seem to have betrayed you and the colors, formulas, and placement strategies that will open your eyes …

1
Sandra Busby - Cnect Wales - 'Welcome to Wrexham' Could Lead To More CX in Wales 26:46

3M ago26:46

26:46

Sandra Busy is the Chief Executive Officer of Cnect Waies. Cnect Wales, (formerly The Welsh Contact Centre Forum), is Wales' premier networking organisation for business in Wales operating centralised services. They represent Wales and promote greater investment in BPO and CX in Wales. The British general election is taking place as this episode ar…

1
Nigh Functioning Autism: From Shame to Empowerment with Tiffany Joseph 22:47

4M ago22:47

22:47

In this episode with autistic AAC user Tiffany Joseph (they/them, she/her), we cover functioning labels, AAC access, how race intersects with disability in the Autistic community, aggressive behaviors, and so much more. But the thread that runs throughout the conversation is empowering our clients to participate more authentically in their daily li…

1
Summer Bummers: Quick Fix the Summer ICKS 35:50

4M ago35:50

35:50

Is it HOT in here? Frizzy Hair, Mystery Rashes, Boob Sweat... Tune in as we solve whatever summer ick has you overheating this summer. Stay GLOSSY! Life-Gloss.com IG: @LifeGlossPodcast TT: @LifeGlossPodcast Press and Partnerships: Hillary@Life-Gloss.com Music by, Magتوسط Susan & Hillary

1
Alexandra da Silva Rodrigues - Generator & Freehand Hotels - Supporting Multilingual Customer CX In Hotels 23:50

4M ago23:50

23:50

Alexandra da Silva Rodrigues has many years experience designing and supporting CX in various major hotel groups. She is now the Global Head of Reservations and Customer Services at Generator & Freehand hotels. Alexandra is based in Barcelona, Spain. Mark Hillary called Alexandra to talk about CX in hotels generally, but with a focus on the multili…

1
Andreas Helland - Atender Group- Delivering Nordics CX From Málaga In Spain 23:09

4M ago23:09

23:09

Andreas Helland is the CEO & Co-Founder at Atender Group. He is based in Bergen, Norway. Atender Group is based in Norway, but has their main operational facility in Málaga, Spain. Andreas talked to Peter Ryan about how a company that mostly serves customers in the Nordics region manages to do this from a sunny location in Spain that is known to mo…

1
Strengths-Based Approaches: How to Deeply Center Passions with Dr. Kristie Patten 47:11

4M ago47:11

47:11

In this episode (a repeat of one of our earliest episodes, episode 4), Dr. Kristie Patten takes us to the foundations of what it means to be strengths-based and the impact that it has on the lives of our Autistic clients. Dr. Kristie Patten is Counselor to the President and professor of occupational therapy at NYU and the Principal Investigator of …

1
"A woman of your age should..." BONUS Episode 14:42

4M ago14:42

14:42

buckle up. Stay GLOSSY! Life-Gloss.com IG: @LifeGlossPodcast TT: @LifeGlossPodcast Press and Partnerships: Hillary@Life-Gloss.com Music by, Magتوسط Susan & Hillary

1
TRAVEL: Mile High Beauty- How To Travel Light and Smart 36:12

4M ago36:12

36:12

Travel can be a drag. Especially when you are bogged down with all of your beauty essentials. We've made ALL the mistakes for you- take it from us, these tips will lighten your load without sacrificing your favorite summer beauty must-haves. Stay GLOSSY! Life-Gloss.com IG: @LifeGlossPodcast TT: @LifeGlossPodcast Press and Partnerships: Hillary@Life…

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پادکست های Hillary Clark

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