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Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
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News and Insights for Today, and Tomorrow UC Today reports on the latest Microsoft Teams news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry profess ...
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Pull up a chair in our virtual conference room as we chat with industry experts about collaboration in the hybrid digital workplace, and how to connect on-site and remote team members. Explore UC and meeting room technology to boost productivity and safety. We support the three keys to hybrid workplace success: employee engagement, physical and emotional well-being, and business continuity. Brought to you by AVI-SPL.
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Azure McFarlane, Ru Campbell, Femke Cornelissen, Peter Rising, & Kat Beedim talk about Microsoft 365 and Azure, and are joined each episode by a guest to talk about their journey in tech, and the challenges they have faced along the way.
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The Copilot Studio is a Podcast designed to help enable you to be more creative, innovative and ultimately more fulfilled at work by using Microsoft Copilot. Subscribe and join thousands of individuals and businesses learning from firsthand experiences and actionable advice.
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Preethi Ramarathinam, Head of Product - Microsoft Teams Virtual Event at Microsoft, dives into Teams capabilities for hosting large external virtual events, webinars, and town halls. Microsoft Teams is expanding beyond traditional collaboration scenarios Internal large use cases for Microsoft Teams include AMA sessions and Town Halls External use c…
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Patrick Watson, Head of Research at Cavell, discusses the evolving landscape of telephony, the impact of Microsoft Teams, market trends and the role of AI in Contact Centers. Microsoft Teams has significantly disrupted the telephony market Direct routing remains the dominant solution for Teams telephony users Discussing market dynamics and trends i…
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Mohammed Khalifa, Microsoft Alliance Manager HP Poly and Kimberly Tee, Lenovo Smart Collaboration EMEA join Tom to dive deep into the evolving landscape of collaborative tools and meeting room technology The shift in innovation focus from major updates to software and hardware hardware refinements Exploring AI's role in the meeting room: automatic …
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Explore the employee and workplace benefits of Microsoft Places in this episode of the Collaboration Space podcast. Nancy Lussier and the VP of AVI-SPL's Global Microsoft Practice, Ron Wolfe dive into: Return to work mandates: are companies back to the office or hybrid? How Microsoft Places supports flexible work and modernizes office spaces with i…
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Watch on YouTube. Welcome to the Microsoft Teams News Show, brought to you by UC Today! In this episode, Rob Scott and Tom Arbuthnot from Empowering Cloud are joined by a VIP panel of Teams experts to break down the latest and greatest updates from the Teams world. In this update, we talk through the most popular Teams news headlines with this mont…
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Pardeep Gill, Senior Enterprise Architect at a global legal firm, shares his insights on the role of technology in modern workspaces. Flexible workspaces are becoming essential in professional services User experience is a key focus in modern office designs Sustainability must also be considered in technology procurement AV design must be integrate…
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Trond Johannessen, CEO of Pexip, discusses the evolution of video conferencing, the increasing demand for interoperability between UCaaS solutions and the customer use case for secure self-hosted meeting. Pexip's Microsoft certified solution connects meeting rooms to cloud meeting platforms, enhancing collaboration and catering for both cloud and o…
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Roopam Jain, Vice President of Research, Information and Communications Technologies at Frost & Sullivan, explores the evolution of room video systems, the impact of hybrid work and office modernisation. The influence of the UC/Collab platform on room system decisions The transformative role of AI in enhancing meeting experiences BYOD is becoming a…
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Don't miss this informative and inspiring episode featuring a tour of the National Center for State Courts Innovation Lab. Head over to our YouTube channel to see the video. Contact us at contact@avispl.com for more information. Welcome! Join us for this episode as we explore the changing world of court technology and its potential to revolutionize…
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Anthony Woodruff, Technical Program Manager at Microsoft, discusses his role working with customers in the Microsoft 365 Customer and Partner Ecosystem Team, Copilot in Microsoft Teams and the wider challenges and impact of AI adoption. AI-powered tools can significantly improve productivity and efficiency Copilot use cases: summarizing conversatio…
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Hi all, before we dive in, the Crestron Experience Center Open House event has passed. :( Learn more about Crestron at https://avispl.com/crestron/ or contact AVI-SPL at contact@avispl.com. Welcome back to The Collaboration Space! In this episode, we'll discuss the effects of the return to work debate that's heating up and what it means to you and …
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Ryan Herbst, Vice President and Chief Strategist at UnifiedCommunications.com discusses the evolution of the unified communications industry and the challenges and opportunities it presents. He highlights the importance of standardisation and the balance between innovation and maintaining a consistent user experience. The importance of standardisat…
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Microsoft Teams Monthly Update - October 2024 Gartner 2024 UCaaS MQ 3 New Teams Phone Features Operator Connect 100 countries, 103 providers Microsoft Teams New calendar experience Limit Frontline Worker access to Teams when off shift Block the AI bots Voice and face enrollment on by default Microsoft Places - Core and Premium GA November End of Su…
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In this month's episode of our Microsoft Teams news show, Kieran Devlin, Tom Arbuthnot and UC Today's panel of Microsoft Teams experts discuss the latest news impacting the Teams ecosystem: In this update, we talk through the most popular Teams news headlines with this month’s special guests: Kieran Devlin, Technology Journalist, UC Today Tom Arbut…
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Ryan McCarty, Senior Unified Communications Engineer at a legal firm explores the unique challenges of unified communications within the legal sector, the need for interoperability, user education and technology standardisation. Unique challenges of the legal sector presents Interoperability is crucial as clients dictate meeting platforms Managing …
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Harold Wortman, Senior Product Manager - Mobile Unified Communications at Verizon, discusses the journey of deploying Teams phone mobile, feature development and mobile as a default mode of communication, Teams Phone Mobile offers a seamless mobile communication experience within the Teams platform Significant, with interest from small to medium-si…
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Doug Wycoff, Director of Digital Technologies and Innovation at Tampa International Airport, and Rebecca Criswell, Account Manager at AVI-SPL, explain the technological innovations at Tampa International Airport, including use of Microsoft Teams, digital signage, and advanced AV solutions. The rapid technological transformation from pre-Covid to pr…
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MVP Ragnar Heil, Business Development Manager Microsoft at HanseVision explores the role of Copilot in governance and compliance, as well as the importance of user adoption and change management in successful implementation of Copilot. The need for organisations to prioritise governance and compliance for Copilot Copilot's role in making governance…
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Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity discusses the evolution of Microsoft's Contact Center and the new Dynamics 365 Contact Center Understanding Dynamics 365 Contact Center, Microsoft's Contact Center as a Service (CCaaS) How Microsoft is driving with AI features Dynamics 365 Contact Center vs Teams Ecosystem…
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How cloud calling platforms and crisis management solutions intersect with Avaya and 911inform
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Brandi Hardman of Avaya and Jay Robison of 911inform join this episode of The Collaboration Space. They share insights on the benefits of cloud calling and contact center platforms and the importance of incorporating an emergency preparedness solution into those platforms. During this podcast, we discuss: - An intro to cloud calling and contact cen…
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Dive into our SEPTEMBER 2024 Microsoft Teams Show! In this month's episode of our Microsoft Teams news show, host Rob Scott returns with a deep dive into the latest updates and features that are reshaping the Teams ecosystem. Joined by Tom Arbuthnot from Empowering Cloud and a panel of Microsoft Teams experts, the discussion covers significant adva…
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Shabtai Adlersberg, Co-Founder, CEO and President of AudioCodes shares the fascinating journey of AudioCodes over the past 31 years, from its establishment to becoming a leader in the voice industry and more recent journey into SaaS and AI. Shabtai's background in engineering and digital signal processing, before co-founding AudioCodes AudioCodes e…
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Microsoft Teams Monthly Update - September 2024 No more General Channel Callback for call queues Microsoft Teams Intelligent recap coming for ad-hoc meetings and calls Teams Client Updates Channel Improvements 5 Town hall Updates Additional languages - Copilot for Microsoft 365 CNS Retirement Updates - old phones will get an update 6 Microsoft Team…
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Taimoor Husain, Global Telco M365 GTM Strategy Lead at Microsoft, discusses the Microsoft Teams telephony landscape, the rise of Operator Connect and the future of Teams Phone. The transition from Skype for Business to Teams and the resulting changes in operators' business models The growth of Microsoft Teams Operator Connect Teams telephony option…
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Brett Johnson, Microsoft 365 Copilot GBB (Global Black Belt), shares his personal and customer experience of how Copilot in Microsoft Teams and beyond is streamlining meetings, communications and workflows. Examples of Copilot for driving efficiency in customer operations How Copilot is revolutionising data handling The future of Copilot, including…
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Mahendra Sekaran, Corporate Vice President, Teams Phone, M365 at Microsoft discusses the journey of Microsoft Teams, his role, Understanding IC3 (Intelligent Conversations and Communications Cloud) and ACS (Azure Communication Services) and how they related to Microsoft Teams and leveraging AI in development. The Microsoft Teams journey and Mahendr…
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Alan Ross, Partner Group PM Manager, Dynamics 365 Contact Center at Microsoft delves into Dynamics 365 Contact Center and the role of Copilot in improving agent productivity and customer experience. Features and capabilities of Dynamics 365 Contact Center Decoupling from Dynamics 365 customer service How Copilot enhances the agent experience by pro…
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Sherri Pipala, Senior Director Global Alliances at Neat, and Tyler Troutman, Strategic Market Development Team at Shure, discuss the partnership between Neat and Shure and their collaboration which addresses challenges faced in larger rooms with complex audio requirements and the need for seamless integration between Neat and Shure devices. Neat an…
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Shawn Harry, Microsoft 365 Solutions Architect, shares his journey in the Microsoft Unified Communications space. Tom and Shawn talk about the evolution of the UC landscape and the challenges of managing and deploying Microsoft Teams in enterprise environments. Shawn's early experiences in the Unified Communications space The shift from on-premises…
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Dan Hall, Global IT Collaboration Solution Owner at a large manufacturing company gives us a view on using Android-based Phones and Rooms for Microsoft Teams and support timeline considerations. The impact of an upcoming Microsoft infrastructure change on older Android phones and Teams Rooms The need for organisations to understand the support time…
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Microsoft Teams Monthly Update - August 2024 Microsoft Earnings FY24 Q4 Modern Work Insights Multiple Teams Client Improvements Custom Emojis and Reactions Copilot Dashboard for all M365 Copilot users Speaker recognition for all Teams Rooms on Windows Microsoft Teams Rooms on Windows 5.1.24.0 Microsoft Teams Devices updates Android Teams Room and T…
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Watch on YouTube. Dive into our AUGUST 2024 Microsoft Teams Show! Host Tom Wright teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem. In this update, we talk through the most popular Teams news headlines w…
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Chandranshu Singh, Senior Product Manager for Microsoft Teams SIP Gateway discusses the evolution of SIP Gateway from initial release to today, and its value in reducing infrastructure complexities, supporting various devices and enhancing customer hardware investments. Evolution of SIP Gateway from basic call support to supporting a range of endpo…
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DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience
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Recorded live at Commsverse 2024, Gunnar Meyer, Head of IT Service Delivery at DERTOUR Suisse, the second largest tour operator in Europe, shares their Microsoft Teams journey and how they have successfully integrated Landis Contact Center to enhance their communication and service delivery. The transition from traditional PBX (Avaya) to Microsoft …
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Dive into our July 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem. In this update, we talk through the most popular Teams news headlines with this month’s spec…
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James Robinson, Director & Principal AV Consultant at AVenture Audio Visual, shares his extensive previous experiences with deploying Microsoft Teams Rooms at scale at BT. James' transition from BT to an independent AV consultancy BT's journey from one of the biggest Lync and Skype for Business deployments to Microsoft Teams The complexity of stand…
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Yoav Barzilay, Microsoft Senior Product Manager, explains the Microsoft Devices Ecosystem Platform (MDEP) and how it fits in the Microsoft Teams devices ecosystem. Microsoft Devices Ecosystem Platform (MDEP) is a distribution of Android Open Source Platform (AOSP) from Microsoft MDEP aims to provide a unified platform OEMs can choose to build on fo…
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John Bailey, Senior Vice President of Technology and Innovation at AVI-SPL, discusses industry changes and the convergence of AV and IT. The industry is experiencing a convergence of AV and IT The need to focus on reliability and stability in meeting room solutions. The current and future role of AI in optimizing the AV and meeting experience Thank…
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Jeremy Dalton, Head of Immersive Technologies at PWC and Cathy Moya, Senior Customer Success Program Manager - Mesh Team at Microsoft, dive into Microsoft Mesh adoption and use cases and how virtual reality and virtual worlds can enhance collaboration and communication. Mesh features include avatars and immersive spaces within Microsoft Teams meeti…
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Microsoft Teams Monthly Update Briefing - July 2024 EU issues 'Statement of Objections' to Microsoft - What does this mean for Teams? Important Microsoft Teams Rooms and Phone update (MC804766) Dynamics 365 Contact Center now GA - Pricing and Options Teams Phone Resource Account changes Copilot for Sales Teams plugin Microsoft Teams Bookable desks …
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Craig Durr, Chief Analyst and Founder of The Collab Collective explores the evolution of meeting room technology, AI's impact and multi-camera solutions. Craig's launch of The Collab Collective The evolution of Microsoft Teams rooms and devices Benefits and challenges of AI agents in meetings Multi-camera solutions in high-impact rooms The prolifer…
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Craig Cothern, National Director of IT Delivery at Century Communities, a top 10 home builder in the US, and Oli Lifely, Head of Sales at Luware UK, discuss Century Communities' Microsoft Teams journey and how Luware Nimbus addressed their unique communication challenges. Century Communities' transition from traditional telephony to IP phone soluti…
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Chris Fitzsimmons, Senior Solutions Architect at AVI-SPL and MVP Tom Arbuthnot explore Copilot and AI in Microsoft Teams Rooms and BYOD, what is available today, what is coming, and the value it brings Intelligent Meeting Recap and Copilot Intelligent Speakers and speaker recognition in MTR and BYOD Intelligent Camera and identity recognition in th…
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Microsoft Teams (and Dynamics 365 Contact Center and Places) Monthly Update Briefing - June 2024 New Dynamics 365 standalone "Copilot" Contact Center Microsoft Places Public Preview Team Copilot and Custom Copilot Agents - Copilot gets proactive! New Teams Devices 9 Teams Roadmap Updates Thanks to AudioCodes, this month's benefactor, for your suppo…
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THE LIVE AVTechnology WEBCAST WILL TAKE PLACE ON JULY 25. REGISTRATION LINK COMING SOON. Joe Mukherjee joins Mathew DeFreitas in the Collaboration Space to share how HP | Poly solutions are elevating meeting equity in the evolving flexible workplace. During this podcast, we discuss: - How HP | Poly is enhancing collaboration technology user experie…
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Dive into our JUNE 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem. In this update, we talk through the most popular Teams news headlines with this month’s spec…
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Robert Skyrme, BT/EE Technical Pre-Sales Consultant and Tom Arbuthnot explore everything Teams Phone Mobile, including its benefits and real-world use cases for field workers, sales teams and engineering teams. Teams Phone Mobile is an integration of the mobile identity with Microsoft Teams, eliminating the need for separate telephone numbers and v…
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Jamie Wheeldon, Chief Architect at Symity and MVP Tom Arbuthnot dive deep into the impact of generative AI on the Modern Workplace. Listen to their discussion around the challenges and opportunities that adopting AI technologybrings, and the need for organisations to educate employees on using AI tools effectively to drive meaningful change. Potent…
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How to be More Efficient whilst Staying Compliant: Considerations for Teams Meeting Recordings & Transcripts
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Richard Barrett, Microsoft 365 Technical Specialist and Tom Arbuthnot discuss the power of meeting recording, transcription and AI tools in Microsoft Teams, and how organisations balance the importance of explicit consent, controls and policies. How explicit consent for recording and transcribing meetings works The ability to control access and als…
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Dive into our MAY 2024 Microsoft Teams Show! Host Kieran Devlin teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem. In this update, we talk through the most popular Teams news headlines with this month’s s…
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