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How cloud calling platforms and crisis management solutions intersect with Avaya and 911inform
Manage episode 439549980 series 2794175
محتوای ارائه شده توسط AVI-SPL Digital Workplace Services Provider. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط AVI-SPL Digital Workplace Services Provider یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Brandi Hardman of Avaya and Jay Robison of 911inform join this episode of The Collaboration Space. They share insights on the benefits of cloud calling and contact center platforms and the importance of incorporating an emergency preparedness solution into those platforms.
During this podcast, we discuss:
- An intro to cloud calling and contact center platforms
- Key criteria for selecting a platform
- The importance of embedded platform security and crisis management solutions
- Avaya's unique crisis management capabilities
- How AVI-SPL and Avaya can help move your voice tech to the cloud
Explore Avaya solutions:
Blog: Top Considerations For Moving Your Contact Center to the Cloud
More about Avaya and AVI-SPL
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