How to Make Your Parts Department More Profitable Without Adding Headcount with Thomas Bednarczyk

Fixed Ops Roundtable

In this episode, my guest is Thomas Bednarczyk, National Sales Director at Infomedia, the makers of Microcat EPC — a parts catalog used by over 220,000 people worldwide.

We talk about something that doesn’t always get the spotlight, but quietly keeps the whole dealership running: the parts department.

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What we discuss in this episode:

• How Microcat is turning mobile techs into high-efficiency machines
• Why OEM parts still matter more than you think
• The tools that are actually helping parts departments get faster, more accurate, and more profitable
• And what fixed ops directors need to know about the future of digital parts sales and e-commerce

Thomas brings a rare perspective—he’s lived both sides of the dealership life and now helps 220,000+ users across 186 countries stay one step ahead. We also dig into how Microcat’s integrations are making it easier for parts departments to communicate, quote faster, and eliminate returns with a click.

If you’ve ever wished your parts department ran smoother, or if you’re tired of chasing down lost VINs and outdated catalogs… this episode is for you.

Listen to the episode featuring Thomas Bednarczyk for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Thomas Bednarczyk

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