Boost Your Property Management Business with Value-Added Services

PM Collective - The ART of property management

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Ever wondered what it takes to keep landlords happy and maintain robust relationships in property management? This solo podcast talks particularly about a challenging encounter with a high-expectation client and I share the key strategies that turned the situation around.
By setting realistic expectations and maintaining clear communication, I was able to transform potential friction into a positive relationship. Learn how going above and beyond basic responsibilities, such as introducing landlord education training through monthly SMS videos and conducting annual investor check-ins, can make a significant difference. These proactive approaches will ensure landlords feel involved, informed, and satisfied with their investments.
Are looking to grow your property management business in a competitive market? Discover how to enhance your fee schedule with strategic value-added services that attract new clients and ensure long-term growth. I’ll walk you through ideas like annual check-ins with directors or department leaders and monthly training sessions for landlords. By assigning clear value to these bonus services and listing them prominently on your fee schedule, you'll provide compelling reasons for potential clients to choose your business.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.
www.ontapplumbinggas.com.au
6206 6888

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1. Effective Landlord Relationship Maintenance (00:00:00)

2. Strategic Value-Adds for Landlords (00:09:51)