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Self Service & Buying Twitter
Manage episode 326111428 series 3321401
محتوای ارائه شده توسط Jimmy Hosang & Paul Banks, Jimmy Hosang, and Paul Banks. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Jimmy Hosang & Paul Banks, Jimmy Hosang, and Paul Banks یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
This week on Throwing Shade, Jimmy Hosang talks about the origins of 'Channel Deflection' (or 'Channel Containment'), and how it stemmed from a push towards 'self service' for most customers...
The question is... was 'self service' an idea that the consumers themselves pushed for, or was it a perception on behalf of the business, to justify a push to reduce the bottom line further?
In the second half of the show, we discuss some of the Freedom of Speech questions raised in the wake of Elon Musk attempting to buy Twitter... Would you rather live in 'safety' or with 'freedom' in your life?
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