Season 2 | Ep. 40: Client-Driven Success: Implementing More Than Software

The Risk Intel Podcast

محتوای ارائه شده توسط SRA Watchtower. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط SRA Watchtower یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

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MP3•خانه قسمت

In episode 40 of the Risk Intel podcast, host Edward Vincent sat down with Sharon Campbell, VP of Client Services at SRA Watchtower, to explore the evolving role of client services in the SaaS industry. Today’s client services teams do much more than just manage or implement software — they’re instrumental in driving successful client outcomes, integrating risk management solutions, and aligning these tools with business strategy. Sharon’s extensive experience in leading client-facing teams in financial institutions and SaaS companies positions her as an expert on how a service-driven approach can empower banks and financial firms to meet their risk management goals. In this episode, she dives into key strategies for integrating client feedback, creating efficient onboarding processes, and helping banks and credit unions adopt risk intelligence platforms with little to no IT dependency.

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#Tech #MBA #Business #Risk #Risk Intelligence #Compliance #Fintech Risk #Risk Management #Risk Maturity #Podcasting Education #pStrategic Risk Associates #ERMs #GRC #Risk Assessment #Rcsa #Risk And Strategy #Enterprise Risk #Banking #Credit Union