Project-to-Product’s Next Frontier: AI in an Experience-Centric Organization

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Reuven Bank and Andrew Kim: When the Ocean Lost Its Stars 30:54

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931: Transitioning from project to product thinking is more than an operational change—it’s a mindset shift. In this episode of Technovation, host Peter High speaks with Dak Liyanearachchi (CTO, NRG Energy), Arthur Hu (Global CIO, Lenovo), and Mike Anderson (CIO, Netskope) about how their organizations are embracing this evolution. The discussion spans the challenges of aligning business capabilities, fostering cross-functional teams, and developing leadership for a product-driven future.

Highlights include:

From Projects to Products: Transitioning to agile and product-focused models that enhance collaboration and deliver enterprise-wide innovation.
Transformation Offices: How these structures act as enablers for integrating technology, data, and business functions for strategic alignment.
Building Cross-Functional Teams: Developing “fusion teams” to break down silos and streamline operations.
Developing Product Owners: The importance of identifying and nurturing leaders to take ownership of digital and technology products.
The Role of AI in Innovation: Exploring how AI and Generative AI are reshaping enterprise operations and the customer experience.

351 قسمت

#Business #MBA #Metis Strategy #IT Management #Tech #Industries #News #Tech News #Artificial Intelligence

Project-to-Product’s Next Frontier: AI in an Experience-Centric Organization

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

36 subscribers

published حدود یک سال پیش

اشتراک گذاری

MP3•خانه قسمت

Highlights include:

From Projects to Products: Transitioning to agile and product-focused models that enhance collaboration and deliver enterprise-wide innovation.
Transformation Offices: How these structures act as enablers for integrating technology, data, and business functions for strategic alignment.
Building Cross-Functional Teams: Developing “fusion teams” to break down silos and streamline operations.
Developing Product Owners: The importance of identifying and nurturing leaders to take ownership of digital and technology products.
The Role of AI in Innovation: Exploring how AI and Generative AI are reshaping enterprise operations and the customer experience.

351 قسمت

#Business #MBA #Metis Strategy #IT Management #Tech #Industries #News #Tech News #Artificial Intelligence

همه قسمت ها

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Inside Ingram Micro’s Platform-Driven Enterprise and AI Transformation 29:10

1 day پیش29:10

29:10

How does a $48B tech distributor reinvent itself as a platform company? In this episode, Peter High speaks with Dham Pathervellai , Chief Technology Officer of Ingram Micro, a global distributor and technology platform connecting 2500+ vendors with 160,000 customers in 200+ countries. Dham unpacks the company’s evolution from a traditional distributor to a platform-first enterprise. Dham shares his perspective on building Ingram’s digital backbone, leading enterprise architecture, and scaling a global technology team. He also outlines how Ingram’s data mesh, intelligent data assistant, and “come as you are” integration strategy are helping to drive customer value, fuel innovation, and power AI transformation. Key insights include: The cultural shift needed for platform transformation How enterprise architecture became the “tip of the spear” Driving revenue with data-driven automation Preparing for an AI-enabled workforce…

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Designing the AI-First Operating Models: Generac, CBRE, and Rockwell Share Their Blueprint 31:51

۵ روز پیش31:51

31:51

In today’s episode of Technovation, we feature a panel from our Metis Strategy Summit held on May 13, 2025 moderated by Peter High. The topic was Designing an AI-First Operating Model, and the executives who joined the discussion were Talal Butt, Chief Information Officer of Generac Power Systems; Ampily Vijay, Chief Digital & Technology Officer of CBRE Investment Management; and Chris Nardecchia, Chief Digital Officer of Rockwell Automation. Each shares frontline perspectives on embedding AI at scale from energy tech and industrial automation to real estate investment and operations. Together, they explore how enterprise leaders are shifting from isolated AI pilots to fully integrated operating models that prioritize data, talent, and measurable impact. From reshaping customer experiences and product ecosystems to building architecture for sustainable scale, this conversation delivers a playbook for moving beyond experimentation and into durable transformation. Topics include: Building connected digital platforms to unify products and services Restructuring decision-making through data-driven executive dashboards Establishing AI innovation funnels and prioritization frameworks Redesigning talent strategy to make AI part of everyone’s job…

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Digital Tools for a Healthier World: Kevin Doyle on Ecolab’s AI Strategy 22:38

۸ روز پیش22:38

22:38

Kevin Doyle, Chief Digital Officer at Ecolab, joins Peter High to unpack how the company is scaling innovation through AI, IoT, and a modern data backbone. In this episode, Kevin shares how Ecolab Digital was formed to unify commercial product innovation, internal IT, and supply chain digitization. He describes the company’s use of agentic AI and generative tools to equip 28,000 field reps with insights, how digital twins and subscriptions drive monetization, and why MAP (Modern Analytics Platform) is central to value delivery. Key topics include: Empowering field teams with generative AI and IoT-backed insights Monetizing digital offerings through connected services and usage modeling Embedding factory AI and vision tech in supply chain operations Using third-party data (e.g., weather, Yelp) to tailor solutions Fostering a pod-style innovation culture with R&D and design integration…

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Cultivating Resilience and Trust with AI, Data, and Leadership at Scale 28:56

12 روز پیش28:56

28:56

How do leading CIOs drive innovation, resilience, and trust amid volatility? In today’s episode of Technovation, we feature a panel from our Metis Strategy Summit held on May 13, 2025 moderated by Peter High. The topic was Cultivating Resilience and Trust in Uncertain Times and the executives who joined the discussion were Cindy Hoots, Chief Information Officer of AstraZeneca, Rahul Jalali, Chief Information Officer of Union Pacific, and Ather Williams III, Head of Strategy, Digital, Innovation, & Enterprise Payments at Wells Fargo. Each shares frontline perspectives on navigating disruption from economic uncertainty and shifting supply chains to generative AI and regulatory complexity. Together, they unpack how their organizations are leveraging digital platforms, data, and cross-functional leadership to respond to instability and build enduring trust with customers, regulators, and employees. Key topics include: Enterprise strategies for managing geopolitical risk and supply chain volatility AI governance, digital ethics, and human-in-the-loop practices Customer-centric IT operating models and adaptive transformation Talent, training, and leadership in a next-gen digital environment…

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Modernizing MassMutual: AI Strategy, GenAI Assistants & Longevity Innovation 39:53

15 روز پیش39:53

39:53

How does a 174-year-old mutual insurance company stay ahead of the curve? In this episode of Technovation, Peter High speaks with Sears Merritt, Head of Enterprise Technology and Experience at MassMutual. Sears leads a $650M tech budget and a global team of 3,000, driving innovation in cybersecurity, data, and generative AI to deliver superior experiences for employees, advisors, and policyholders. Sears shares insights on MassMutual’s modernization journey from consolidating legacy systems to rolling out secure GenAI tools like Microsoft Copilot and GitHub Copilot. He also unveils the company’s strategic investments in virtual assistants, R&D partnerships, and a groundbreaking health and wellness platform that aligns longevity with economic value for policyholders. Topics include: Modernization via simplification Virtual assistants powering productivity and service AI trust, security, and governance principles Wellness tools that align with life insurance incentives Building an R&D function to future-proof tech strategy…

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Inside Teradata’s AI Strategy: CTO Louis Landry on Open & Connected Data Systems 29:41

19 روز پیش29:41

29:41

“Enterprise data platforms must evolve to express context to AI systems.” In this episode of Technovation , Peter High speaks with Louis Landry, Chief Technology Officer at Teradata, a $1.75B cloud analytics and AI data platform. Louis shares how Teradata is reshaping its core platform to meet the demands of the AI era through open, hybrid architectures, vector search integration, and mixed workload optimization. A 11-year veteran of the company, Louis reflects on Teradata’s evolution from centralized analytics to a hybrid, multi-cloud powerhouse, and what it means to support some of the world’s largest banks, airlines, and healthcare providers. He also offers insight into agentic AI, data-centric intelligence, and model-sharing futures.…

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How Dun & Bradstreet Drives Risk Intelligence Through Data & AI Labs with Chief Data & Analytics Officer Gary Kotovets 28:08

22 روز پیش28:08

28:08

“We don’t just deliver data—we deliver trust.” In this episode of Technovation , host Peter High speaks with Gary Kotovets, Chief Data & Analytics Officer at Dun & Bradstreet, a global leader in business decision-making data and analytics. Gary shares how he oversees the company’s end-to-end data strategy, from acquisition and normalization to advanced analytics and GenAI integration, serving a customer base that spans Fortune 500 giants to small businesses. Learn how Gary’s team fuels innovation through alternative data, builds trusted AI tools like ChatD&B, and partners directly with C-level clients to deliver decision-ready intelligence. Key insights from Gary: Why governance and trust are core to scalable AI How D&B integrates social media, merchant, and geospatial data into risk scoring The role of GenAI in entity resolution and customer engagement How D&B.AI Labs helps clients co-create GenAI solutions with enterprise-grade oversight…

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How P&G’s AI Factory is Powering Scalable Digital Transformation with CIO Seth Cohen 35:23

26 روز پیش35:23

35:23

“We start with capability, not technology.” Seth Cohen, Chief Information Officer of $84B consumer goods leader Procter & Gamble, joins Peter High on Technovation to share how P&G is transforming through data-driven innovation, a robust AI factory, and end-to-end supply chain visibility. Seth, who previously held CIO roles at PepsiCo and Reckitt Benckiser, unpacks P&G’s digital flywheel from freeing siloed data and scaling AI use cases to upskilling IT talent and building a quantum-ready future. He also explains how the Pampers Club app connects consumer insights with factory-level data, and why agentic AI could make dashboards obsolete. Key topics include: P&G’s enterprise data strategy and AI factory approach Creating supply chain transparency across 11 categories Upskilling IT and the broader workforce for digital fluency Building a reasoning model-ready AI platform with identity controls…

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Facebook Co-Founder Chris Hughes on Marketcraft and the Future of the American Economy 32:24

29 روز پیش32:24

32:24

“Marketcraft isn’t left or right—it’s a method,” says Chris Hughes, co-founder of Facebook and author of Marketcrafters . In this episode, Hughes and host Peter High explore how governments have shaped U.S. markets over the past century. They discuss economic history, policy strategy, and the role of institutions like the Federal Reserve and RFC in stabilizing the economy. Key highlights include: Why the Fed is an overlooked example of successful marketcraft How the U.S. semiconductor industry was saved through coordinated policy The structural failure of U.S. healthcare markets Distinguishing industrial policy from broader economic strategy Hughes’s call for expert-driven, stable institutions in a volatile era…

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How St. Jude CIO Keith Perry Uses Digital Innovation to Transform Pediatric Care 20:15

۵ weeks پیش20:15

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“If St. Jude doesn’t do it, who will?” That mission-driven mindset fuels innovation at St. Jude Children’s Research Hospital. In this episode of Technovation , host Peter High speaks with Keith Perry, Chief Information Officer of St. Jude, about how he is leveraging technology to enhance the patient journey and accelerate research into pediatric catastrophic diseases. Keith shares how his nearly decade-long tenure has driven transformation through a strategic six-year, $12.9B plan, including the implementation of Epic and Workday, GPU-enabled research infrastructure, and a concierge-style patient mobile app. He also explores the global impact of St. Jude’s outreach in under-resourced countries, the evolution of data science partnerships, and the future of AI and cybersecurity in healthcare. Key topics include: Delivering patient-centered care with a customized mobile app Aligning technology strategy with long-term institutional goals Partnering with data science leaders to scale research insights Elevating information security as a shared executive priority…

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How Novant Health’s CDIO Is Scaling AI and Future-Proofing Healthcare 40:30

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40:30

Transforming healthcare through digital innovation and AI. In this episode, Peter High speaks with Onyeka Nchege, EVP and Chief Digital and Information Officer at Novant Health, a $10B healthcare network with over 900 locations across the southeastern United States. Onyeka shares how his team is building a future-ready digital infrastructure to scale operations, improve patient care, and expand access through cloud migration, predictive analytics, and artificial intelligence. He also highlights Novant Health’s Institute for Innovation and AI, explains how they embed responsible AI practices, and outlines the vision for the hospital of the future including virtual care, virtual nursing, and a data-driven approach to personalized healthcare. Onyeka also speaks to the culture he’s fostering within the IT organization, his lessons from five previous CIO roles, and how the right leadership bench powers transformation. Key topics include: Creating a $30B scalable health system through cloud and EMR strategy Building AI governance through the Institute for Innovation and AI Expanding virtual care: telestroke, virtual nursing, menopause clinics Fostering IT culture, mentorship, and leadership development at scale…

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How Stanford HAI Defines Human-Centered AI 45:46

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45:46

How should global leaders govern artificial intelligence responsibly without stifling innovation? In this episode, Russell Wald, Executive Director at Stanford HAI, joins Peter High to explore how universities, policymakers, and industry must collaborate to keep AI human-centered. Wald shares takeaways from the AI Index, explains how China is narrowing the performance gap, and outlines why academic institutions are vital to ethical AI leadership. Key highlights include: HAI’s concentric model of human-centered design The AI Index’s global benchmarking methodology Why China is narrowing the frontier AI performance gap The pivotal role of public investment in universities How ethics reviews are embedded in HAI’s research lifecycle…

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How Wolters Kluwer Became a Cloud-First, AI-Driven Enterprise with CIO Mark Sherwood 43:40

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43:40

In this episode of Technovation, Peter High speaks with Mark Sherwood, Chief Information Officer at Wolters Kluwer, a €6B global professional services and software firm headquartered in the Netherlands. Mark joined as CIO in December 2024 and has helped accelerate the company’s transition from a traditional publishing business to a tech-centric organization. Mark discusses how his global team supports the company’s AI- and cloud-first strategy, the role of business relationship managers (BRMs) in bridging tech and business, and how a strong innovation culture helps Wolters Kluwer stay ahead in the digital age. With nearly half the company’s products leveraging AI and a robust multi-cloud foundation, the firm is redefining access to expert content in legal, tax, healthcare, and finance. Key topics include: Building a multi-cloud foundation for global resilience and innovation The evolution from a holding company to a unified operating mode Scaling AI across products while protecting intellectual property Driving cultural change through transparency, inclusion, and BRM alignment Balancing cutting-edge tech with ethical AI and data governance…

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Inside TransUnion’s OneTru: Building a Platform for the AI Era 25:49

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In this episode of Technovation, Peter High speaks with Venkat Achanta , Executive Vice President and Chief Technology, Data & Analytics Officer at TransUnion , a $4.5B global information and insights company. Since joining after TransUnion’s acquisition of Neustar, Venkat has led a sweeping modernization of the company’s tech stack—culminating in the creation of OneTru , a platform powering data governance, analytics, and AI innovation at scale. Venkat shares how his 7,000-person global team built a single pane of glass to manage petabytes of sensitive data across 30+ countries and hundreds of products. He also discusses how TransUnion’s OneTru and TruIQ platforms are enabling internal teams and external clients to rapidly build, deploy, and govern real-time machine learning models. Key insights include: The architectural vision behind TransUnion’s unified platform strategy How OneTru boosts fraud detection by 50% while reducing false positives Why TransUnion is embedding agentic AI workflows across its ecosystem Lessons from merging 10+ tech stacks post-acquisition, including Neustar Tune in to learn how TransUnion is reshaping analytics and decision-making in a highly regulated, data-driven industry.…

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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Capital One Software Enables Safer AI Through Enterprise Data Tools 29:21

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Capital One has long been recognized as a digital-first financial services company. Now, it’s productizing its tech DNA into standalone B2B software. In this episode, Peter High speaks with Ravi Raghu , President of Capital One Software, about how internal cloud and data security capabilities led to the launch of an enterprise SaaS business—starting with offerings like Slingshot and Data Bolt . Key topics covered include: Building a software business from internal IP Data tokenization as an enabler for GenAI Slingshot and Snowflake adoption optimization Structuring cross-functional tech teams Expanding data governance into new product areas…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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45:13

From used-car retailer to tech-powered industry leader—CarMax is redefining automotive retail. In this episode, Peter High speaks with Shamim Mohammad, EVP and Chief Information and Technology Officer at CarMax, about the company’s bold transformation into a digital-first business. Shamim shares lessons from his 12+ years with the company, including nearly a decade as CIO and over six years as CTO. He discusses CarMax’s transition to a product operating model, its pioneering use of generative AI tools like Skye and Rhodes, and how data governance, platform agility, and agentic AI are powering customer and associate experiences. He also reflects on the company’s culture of innovation, his board service at UNFI, and the leadership values that have fueled CarMax’s continued growth. Key topics include: CarMax’s enterprise AI strategy, from GenAI to Agentic AI Building a strong digital backbone and data foundation Structuring product teams for retail, supply, and shared platforms Managing a complex partner ecosystem for sustained innovation…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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24:06

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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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AI, Clean Data, and New Flavors: McCormick’s Digital Playbook with CIDO Guy Peri 24:12

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24:12

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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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31:22

What does it take to digitally transform a global manufacturing giant? In this episode of Technovation , host Peter High speaks with Regina Salazar, Chief Digital and Information Officer at Novelis, about how the world’s largest aluminum recycler is scaling enterprise-wide innovation through technology. Regina shares how she unified IT and digital into a single operating model, launched a global business relationship framework, and enhanced Novelis’ data architecture to support AI at scale. She also discusses the company’s ambitious smart factory in Alabama, how digital twins are reshaping operations, and Novelis’ roadmap to becoming a tech-enabled, sustainable enterprise. Highlights include: Factory of the Future : Inside Novelis’ new Alabama facility powered by digital twins, automation, and a next-gen MES platform. AI in Action : Real-world examples of predictive maintenance and cycle time optimization through AI and edge computing. Generative AI Strategy : How Novelis built a secure internal GPT on Azure while leveraging Copilot and Moveworks across the enterprise. Smart Robotics : Deploying robotic “dogs” to inspect hazardous environments and reduce risk. Vision 3×30 : Novelis’ company-wide transformation focused on data literacy, governance, and technology architecture by 2030.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Caterpillar CIO Jamie Engstrom on AI, Data Strategy, and the Future of Smart Manufacturing 26:25

11 weeks پیش26:25

26:25

Caterpillar is celebrating 100 years of innovation—and it’s just getting started. In this episode of Technovation , host Peter High welcomes Jamie Engstrom , CIO and SVP of IT at Caterpillar, to discuss how the industrial giant is evolving through data strategy, digital transformation, and customer-centric innovation. Jamie shares her insights on leading a global IT organization of 2,200 professionals, the company’s customer-back mindset, and how Caterpillar leverages AI, telematics, and real-time analytics to support over 4 million assets across the globe. From smart manufacturing to supply chain modernization and condition monitoring systems, Jamie explores how Caterpillar is shaping the next century of industrial excellence. Key topics include : Caterpillar’s enterprise-wide data strategy and AI integration The role of IT in supporting 1.5M+ connected machines Supply chain optimization with predictive analytics Strategic CIO-CDO collaboration and leadership development Creating a sustainable future through smart infrastructure…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Hertz CIO Tim Langley-Hawthorne on Cloud, AI, and Reinventing the Rental Car Experience 34:41

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34:41

Hertz CIO Tim Langley-Hawthorne joins Peter High on Technovation to share how he’s modernizing a $9B global fleet operation through AI, cloud, and a product-first mindset. Since joining post-COVID, Tim has sunset Hertz’s data centers, scaled AWS infrastructure, launched a consumer+fleet product org, and embedded AI from customer chat to tire inspections. He explains why he rejected a centralized AI model, the power of grassroots innovation, and why partnerships with firms like Palantir and Amadeus are accelerating results. This episode is packed with real-world digital transformation strategies from a high-stakes, asset-heavy enterprise. Highlights include: Product Operating Model: Merged consumer and fleet tech under dual product strategy. AI in Action: How decentralized AI is enhancing CX, fleet, and operational speed. Fleet Optimization: Partnership with Palantir to keep cars rented and moving. Post-COVID Reset: Lessons in fleet lifecycle economics and demand response. Culture Change: Infusing big tech talent with long-tenured ops veterans.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Aflac CIO Shelia Anderson on AI-Driven Integration and the Unified Group Strategy 25:19

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25:19

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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Optimizing Supply Chains and E-commerce: Inside PriceSmart’s Tech Evolution with CIO Wayne Sadin 52:18

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52:18

What does it take to digitally transform a $5B retail giant across 13 countries? In this episode of Technovation , Peter High sits down with Wayne Sadin, Chief Information Officer of PriceSmart, the largest membership-based warehouse club chain in Central America, the Caribbean, and Colombia. With a tech leadership career spanning over 40 years, Wayne shares how he’s orchestrating a sweeping modernization of PriceSmart’s legacy systems—moving from 1980s green screens to a real-time, AI-ready infrastructure. He outlines how embedding IT within the business, redefining budgeting to drive alignment, and creating cross-functional collaboration have helped accelerate transformation in a complex, multi-market environment. Wayne also explores: The evolution from Excel silos to integrated digital retailing Enabling e-commerce, B2B, and in-club experiences simultaneously Building sustainable operations and community impact through technology Why legacy retailers must act now to stay relevant in an Amazon-era economy…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Palantir CIO Jim Siders on Leading a Hyper-Efficient IT Organization 38:53

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38:53

How does Palantir, a $3.7 billion data analytics powerhouse, run its own IT operations? In this episode of Technovation , host Peter High sits down with Jim Siders , Chief Information Officer of Palantir, to explore his unique journey from a career in music to leading one of the most efficient IT teams in the industry. Jim discusses Palantir’s Customer Zero strategy , the company’s federated IT model , and how it has streamlined operations from 200+ IT staff to under 80 while continuing to scale. He also shares his views on AI’s role in IT , the elimination of traditional Centers of Excellence , and why breaking legacy IT structures is key to innovation. Key Takeaways: Why Palantir’s IT team is “Customer Zero” and how it shapes the company’s products The radical efficiency model that reduced IT headcount while increasing impact How AI, cloud, and automation are redefining enterprise IT strategy Lessons from Jim’s unconventional career shift from classical music to CIO…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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32:35

In this episode of Technovation, host Peter High speaks with Ryan Snyder, Senior VP & CIO of Thermo Fisher Scientific, a $40 billion global leader in life sciences. Ryan shares how AI, automation, and data strategy are driving digital transformation—optimizing operations, accelerating clinical trials, and enhancing customer experiences. Key topics include: Thermo Fisher’s Three-Pillar AI Strategy – How AI is improving efficiency, products, and customer experience AI in Clinical Trials & Automation – Reducing drug development timelines and streamlining internal workflows Embedding IT Leaders in Business Units – A unique approach to aligning technology and business strategy Future AI Trends – Multimodal AI, reasoning models, and the next phase of AI-driven decision-making The Role of Empathy in IT Leadership – Ensuring AI enhances human collaboration, not replaces it…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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25:04

How is AI revolutionizing healthcare? In this episode of Technovation, Melissa Flicek, CIO of Blue Cross Blue Shield of Minnesota, joins host Peter High to explore how the nearly 100-year-old healthcare giant is leveraging AI and data analytics to enhance patient experiences and operational efficiency. With $15B+ in annual revenue, BCBSMN is modernizing its technology infrastructure, implementing AI-powered automation to streamline patient interactions, and consolidating data into a single-source architecture to ensure consistency across all touchpoints. Melissa shares how these innovations are improving customer service, optimizing clinical workflows, and supporting predictive healthcare modeling to help lower costs. Key topics include: How BCBSMN is using AI to accelerate patient approvals and improve decision-making The role of data governance in ensuring AI-driven healthcare is accurate and ethical How predictive analytics is helping employers proactively manage rising healthcare costs The future of AI-driven patient engagement, clinical automation, and digital healthcare experiences…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Silicon Design in the Cloud: Marvell’s CIO on the Future of Semiconductor Innovation 34:12

14 weeks پیش34:12

34:12

Marvell Technology is at the forefront of AI-driven semiconductor innovation. In this episode, Nishit Sahay, CIO of Marvell Technology, joins Peter High to discuss the company’s rapid growth, enterprise AI strategy, and the transition of semiconductor design to the cloud. Nishit shares how Marvell is leveraging AI and data analytics to enhance decision-making, improve semiconductor product development, and accelerate business processes. He also provides insights into the challenges of integrating $10B+ acquisitions and how Marvell is pioneering cloud-based silicon design with AWS. Additionally, Nishit discusses quantum computing, data governance, and how Marvell is preparing for the next wave of technology disruption. Key topics include: AI’s role in semiconductor innovation Cloud-based silicon design & customizable compute Fast-tracking billion-dollar acquisitions Building an enterprise-wide data-driven culture The future of quantum computing…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How AI and Predictive Analytics Are Transforming Healthcare with Inova CIDO Matt Kull 24:49

15 weeks پیش24:49

24:49

956: How can AI, data analytics, and predictive modeling revolutionize healthcare? In this episode of Technovation, host Peter High interviews Matt Kull, Chief Information and Digital Officer at Inova Health System, about how AI and data are reshaping patient care. Matt shares how AI is helping to automate administrative tasks, secure patient data, and predict hospital resource needs. He also discusses the future of edge computing and wireless technology in healthcare, ensuring hospitals operate more efficiently while delivering personalized, data-driven treatments. Topics Include: How Inova is leveraging AI & automation to tackle healthcare workforce shortages. The importance of data privacy and ethical AI implementation. How predictive analytics improves staffing, supply chain, and decision-making. The impact of edge computing and 5G on future hospital infrastructure.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Wendy’s AI-Powered Drive-Thru Revolution: CIO Matt Spessard on How FreshAi & Digital Innovation Are Transforming QSR 30:44

15 weeks پیش30:44

30:44

How can AI revolutionize the $2B+ quick-service restaurant (QSR) industry? In this episode of Technovation , Wendy’s CIO Matt Spessard joins Peter High to reveal how the company is leveraging AI, automation, and digital transformation to enhance customer and crew experiences. With 7,000+ locations worldwide, Wendy’s is redefining fast food with FreshAi, its AI-powered drive-thru assistant, developed in partnership with Google Cloud. Matt shares how this cutting-edge technology is boosting order accuracy, improving speed, and optimizing crew workflows. Plus, he discusses how Wendy’s revamped CRM, loyalty program, and mobile-first strategy led to 40% growth in digital revenue in 2024. Key Takeaways: FreshAi: The AI-powered drive-thru system redefining QSR efficiency. 40% Digital Growth: How Wendy’s revamped CRM and mobile experience is driving revenue. AI-Driven Innovation: Wendy’s framework for testing, iterating, and rejecting 6 out of 7 ideas. The Future of AI in QSR: Edge computing, spatial computing & what’s next for digital transformation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
MetLife’s Tech Evolution: AI, Cybersecurity & Innovation at Scale with Bill Pappas 35:22

16 weeks پیش35:22

35:22

MetLife is one of the world’s largest financial services companies, serving over 90 million customers globally. Leading its technology and operations division is Bill Pappas, who oversees AI strategy, cybersecurity, customer experience, and digital transformation across the company. In this episode of Technovation , Bill Pappas joins host Peter High to discuss how MetLife is leveraging AI, automation, and technology to enhance customer experience, ensure security, and drive operational efficiency. He shares insights on managing a 38,000-person global team, the role of AI in financial services, and why customer-centric innovation is key to long-term success. Key Topics: AI, Automation & Innovation – How MetLife is using AI to drive operational efficiency Cybersecurity & Risk Management – Protecting a $67B enterprise from digital threats Customer-Centric Digital Transformation – Why personalized, tech-enabled service is the future of insurance Leadership & Workforce Development – How to build an agile, innovative global team…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The Future of B2B Platforms: Ingram Micro’s Digital Transformation with Sanjib Sahoo 26:05

16 weeks پیش26:05

26:05

Ingram Micro is no longer just a technology distributor—it’s becoming a platform company. In this episode of Technovation, Peter High welcomes Sanjib Sahoo, President of the Global Platform Group at Ingram Micro, to discuss the company’s digital transformation journey and how it is leveraging AI, data, and platform technology to revolutionize the B2B technology ecosystem. Sanjib shares insights on the Xvantage platform, Ingram Micro’s push toward AI-powered automation, and how the company is connecting 1,500 OEMs with over 160,000 B2B partners. He also delves into agentic AI, the importance of mindset in AI adoption, and how leadership in the digital era requires balancing innovation with human collaboration. Highlights: The shift from technology distribution to platform ecosystems AI-driven automation and agentic AI in B2B operations The Xvantage platform and its impact on channel partners and vendors Leadership philosophy: Why vulnerability and adaptability matter in digital transformation How Ingram Micro is shaping the future of B2B commerce…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
AI-Driven Digital Growth at Regal Rexnord with CDIO Tim Dickson 26:52

17 weeks پیش26:52

26:52

952: Regal Rexnord CDIO Tim Dickson joins Peter High to discuss how the $6B industrial manufacturing leader is driving digital transformation. Tim shares insights on leveraging AI, cloud, and e-commerce to enhance operations and customer experience. He also discusses the company’s generative AI initiatives, including chatbots for internal and customer interactions, and how Regal Rexnord is embracing data-driven innovation. AI & Digital Strategy: How Regal Rexnord is using AI to optimize operations E-Commerce & CX: The role of digital in enhancing customer experience Generative AI & Automation: The impact of AI-driven chatbots like RRXy and RRXGPT Leadership & Growth: Tim’s approach to building a digital-first culture…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Dan Caruso on Bandwidth, Quantum Tech, and Lessons from Billion-Dollar Exits 38:15

17 weeks پیش38:15

38:15

In this episode of Technovation , Peter High interviews Dan Caruso, founder of Zayo Group and Caruso Ventures. Dan, a pioneer in communications infrastructure, shares his journey from leading multi-billion dollar exits with MFS and Level 3 to his current investments in quantum and space technologies. He discusses insights from his new book Bandwidth: The Untold Story of Ambition, Deception, and Innovation That Shaped the Internet Age . Key Highlights: The breakup of AT&T and how it created modern telecom. How fiber optics and broadband became the foundation of the internet. The boom-bust cycle of innovation and how it applies to AI and quantum today. Why quantum computing and space tech will reshape industries from cybersecurity to finance. How ambitious professionals can ride the next tech wave.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Bread Financial’s CTO is Transforming Fintech with AI & Agile Innovation 25:47

18 weeks پیش25:47

25:47

How do you build a modern, AI-powered financial services platform while keeping your workforce agile and innovative? On this episode of Technovation, Bread Financial CTO Allegra Driscoll joins Peter High on Technovation to discuss her leadership in technology modernization, cloud migration, and fintech innovation. She shares insights into Bread Financial’s shift to a product operating model, AI-driven transformation, and mainframe-to-cloud transition—all while leading a large-scale reskilling initiative. Key Topics: AI-Driven Financial Services – Using AI and real-time analytics to enhance customer experiences. Cloud & DevSecOps – How Bread Financial is retiring mainframes and embracing public cloud for scalability. Workforce Reskilling & Agile Transformation – Investing in cloud & AI training while rethinking the way teams work. Diversity & Inclusion in Tech – Creating high-performing teams with diverse perspectives and problem-solving approaches. The Future of AI in Finance – How Bread Financial balances AI automation with human decision-making.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Becoming AI-Ready with New York Life Chief Data & Analytics Officer Don Vu 23:13

18 weeks پیش23:13

23:13

New York Life is embracing AI and data to enhance customer experience and business strategy. In this episode of Technovation, Don Vu, Chief Data & Analytics Officer, shares how he’s leading a transformation at the 180-year-old mutual insurance giant. Don discusses how AI and data modernization are reshaping insurance, the role of data in improving agent and customer interactions, and how New York Life is structuring its organization for agility and innovation. He also reflects on his career spanning Major League Baseball, Northwestern Mutual, and WeWork, and what excites him about AI’s future. Highlights: How AI & data are driving New York Life’s customer and agent experience The four pillars of AI strategy: data foundation, insights, culture & experience The role of AI in transforming traditional industries Don’s reflections on the evolution of data leadership…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Scaling Prologis: How Sineesh Keshav Leverages AI & Cloud to Power Logistics 32:52

19 weeks پیش32:52

32:52

How does the world’s largest logistics real estate company stay ahead of rapid growth and disruption? Prologis CTO Sineesh Keshav joins Peter High to discuss how the global logistics real estate leader is leveraging AI, automation, and proprietary data to drive efficiency, sustainability, and business expansion . Sineesh shares insights into Prologis’ rapid growth, $220 billion in assets under management , and its transition into energy, EV charging, and smart buildings . He also explains the company’s 100% cloud-based strategy , how AI is embedded into decision-making, and the role of data-driven innovation in scaling global logistics operations. Key Topics: AI & Automation in Logistics – How Prologis is embedding AI into decision-making. Scaling Growth with Data – Leveraging proprietary data to drive operational efficiency. Energy & Sustainability – Becoming the 2nd largest solar producer in the U.S. Tech-Driven Expansion – Why M&A strategy and digital transformation are critical to Prologis’ success.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The Expanding Innovation Ecosystem with Berkadia’s Damu Bashyam and Medtronic’s Rashmi Kumar 21:59

19 weeks پیش21:59

21:59

How can technology leaders leverage innovation ecosystems to drive meaningful business transformation? In this episode of Technovation, Steven Norton moderates a discussion with Medtronic CIO Rashmi Kumar and Berkadia CIIO Damu Bashyam on how they are tapping into hyperautomation, AI, and startup partnerships to expand their innovation ecosystems and accelerate growth. Rashmi shares how Medtronic is building an innovation ecosystem through its Hyperautomation Center of Excellence, enabling AI-driven decision-making, automation, and operational efficiencies that enhance healthcare delivery. Damu explains how Berkadia’s Startup Accelerator Program fosters an ecosystem of fintech and proptech innovators, driving competitive advantage and industry-wide transformation. Learn how leading technology executives are creating and nurturing innovation ecosystems by integrating cutting-edge technology, fostering cross-functional collaboration, and leveraging external partnerships to fuel continuous innovation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Comerica COO Megan Crespi on AI, Digital Transformation & the Future of Banking 54:26

20 weeks پیش54:26

54:26

Comerica Bank COO Megan Crespi joins Peter High to discuss the bank’s digital transformation strategy, AI adoption, and customer-centric innovation. Megan shares insights on Comerica’s cloud migration journey, investments in AI-powered risk management, and how the bank is modernizing operations to enhance customer experience. She also delves into cybersecurity strategies for the quantum computing era and lessons from her leadership roles at Ally Bank and General Motors. Highlights: Digital Transformation at Comerica: Moving 80% of applications to the cloud and modernizing banking infrastructure. AI in Banking: How AI and analytics are enhancing customer insights, security, and operations. Cybersecurity & Quantum Computing: Preparing for next-gen security threats. Customer-Centric Innovation: Improving digital banking, payments, and self-service experiences.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
AI-Driven Customer Experiences with Avis’ Ravi Simhambhatla & Royal Caribbean’s Martha Poulter 21:30

20 weeks پیش21:30

21:30

In a panel from last year’s Metis Strategy Summit, Royal Caribbean’s CIO Martha Poulter and Avis Budget Group’s Chief Digital and Innovation Officer Ravi Simhambhatla share how they’re harnessing AI to transform customer experiences and operations. During the discussion, these executives explore how AI-driven personalization boosts conversions, the role of predictive models in operational efficiency, and the importance of blending digital and physical realities. From improving asset utilization to reducing waste and empowering employees, discover how these industry leaders are shaping the future of travel and hospitality. Highlights include: AI-powered vacation planning at Royal Caribbean: Simplifying complex customer journeys. Avis Budget Group’s innovative use of predictive AI models to optimize fleet utilization. Operational excellence: Transforming food waste and sustainability challenges into data solutions. The intersection of technology and customer satisfaction in travel and hospitality.”…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Unisys CTO Dwayne Allen on AI Strategy and Democratizing Tech Savviness 39:13

21 weeks پیش39:13

39:13

Unisys CTO Dwayne Allen joins Technovation to discuss how he is leading AI-driven innovation and shaping the future of IT services. Dwayne shares insights into Unisys’s transformation from hardware to IT solutions, the democratization of digital acumen, and how the company’s AI training program has driven adoption across 13,000 employees. He also highlights the promise of generative AI, ethical use policies, and emerging technologies like quantum computing. Tune in to learn how Dwayne’s strategic leadership is driving Unisys forward and empowering clients globally. Highlights include: CTO Role Evolution : Discussion on CTO 3.0, focusing on AI practices, solution development, and client collaboration. AI Strategy : Details of Unisys’s AI training program and its integration into internal and client solutions. Customer Collaboration : Insights into leveraging client partnerships to enhance solutions and strategy. Generative AI & Ethical Guidelines : Highlights of AI use cases, Unisys’s AI acceptable use policy, and future integration. Board Membership : Reflections on serving as a board member and its influence on his operational role.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Neeraj Vijay, Onsemi CIO: Digital Threads, AI, and ESG in Semiconductor Innovation 32:45

21 weeks پیش32:45

32:45

Onsemi CIO Neeraj Vijay joins Technovation to discuss the company’s transformation journey, driven by a unique digital thread framework. Neeraj shares insights on leveraging intelligent power and sensing technologies for industries like automotive and life sciences, achieving carbon neutrality by 2040, and fostering cultural adaptability in IT leadership. Learn how Onsemi integrates AI and digital innovation to lead in the semiconductor space. Highlights include: Digital Threads : Explanation of the framework and seven defined threads, such as idea-to-market and silica-to-chip. AI in Action : Use of large language models for customer engagement and support optimization. Cultural Shifts : Emphasis on flexibility, change readiness, and breaking down silos in IT leadership.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Flix North America CEO Kai Boysan on Revolutionizing Intercity Travel with AI, Sustainability, and Innovation 29:10

22 weeks پیش29:10

29:10

In this episode of Technovation, host Peter High interviews Kai Boysan, CEO of Flix North America, to explore how Flix is modernizing intercity travel. Learn about Flix’s strategic acquisition of Greyhound, its use of AI for optimizing operations, and its mission to provide sustainable, affordable travel to over 1,600 destinations. Discover how Flix employs AI to forecast demand, optimize pricing, and improve customer engagement through seamless technology integration. Kai also discusses the company’s innovative approach to partnerships and the adaptability needed to succeed across diverse global markets. Highlights include: Greyhound Acquisition: Merging legacy and innovation for transformation. AI-Driven Operations: Forecasting demand and optimizing efficiency. Customer-Facing Technology: Enhancing satisfaction with real-time updates. Sustainability Focus: Promoting greener travel alternatives. Leadership Insights: Structuring teams for innovation and growth.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Jude Schramm on AI, Fintech, and Transforming Fifth Third’s Digital Strategy 41:36

22 weeks پیش41:36

41:36

Fifth Third Bancorp CIO Jude Schramm shares how he has spearheaded a comprehensive digital transformation over the past seven years, positioning the bank for growth, resilience, and innovation. Jude discusses the modernization of IT infrastructure, the integration of AI tools for employees and customers, and the bank’s strategic fintech acquisitions, such as Rise Money, to advance in embedded finance. He also delves into the evolution of customer experience, emphasizing a blend of human and digital interactions to meet modern banking needs. Additionally, Jude reflects on lessons from his tenure at GE, including the importance of leadership development and applying Lean Six Sigma principles to technology and business processes. Highlights include: Modernization and Resilience: Jude explains how Fifth Third upgraded its infrastructure, migrated to cloud-based systems, and established a robust foundation for scalability. AI for Transformation: The discussion explores the four pillars of AI at Fifth Third: for employees, engineers, business processes, and customers. Customer Experience Evolution: How the bank enhanced its mobile app, enabling 500+ updates in 2024 and creating seamless digital banking experiences. Talent Development: Strategies for building an engineering-centric IT workforce, including reskilling programs and partnerships for nontraditional hires. Fintech Acquisitions: Insights into how acquisitions like Rise Money and Provide have accelerated the bank’s entry into embedded finance and healthcare verticals. Governance and Innovation: The balance between adopting generative AI and ensuring regulatory compliance in a banking context. Lessons from GE: Jude reflects on the leadership training and Six Sigma practices that shaped his approach to problem-solving and innovation.…

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