Q & A: How To Handle Requests for Discounts From Existing Client Referrals❓

Soft Tissue Treatment Revolution with Dr. Matt Maggio

In this episode, I answer a question from a Manual Therapist from Georgia who is in year 3 of running a solo practice and is dealing with frustrations from having referrals into the practice requesting discounts on treatments that were referred in by existing clients who originally received discounts on treatments themselves.

I cover the following:

Why are discounts bad for clients and bad for the provider?

Why should you never give a discount on any of your treatments?

How to not be a jerk when a client does ask for a discount or says treatments are too expensive?

How to structure what you offer for your treatments, without ever feeling obligated to give a discount?

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