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Christina King – Balancing Empathy and Technology in Healthcare
Manage episode 509361009 series 3662332
محتوای ارائه شده توسط Jakub Grajcar, Talkie.ai. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Jakub Grajcar, Talkie.ai یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
In this episode, Christina King, Vice President of Revenue Cycle Operations at Nevada Heart and Vascular Center, sits down with Jakub Grajcar to explore how successful healthcare practices must prioritize people over profit. Christina discusses how to cultivate an empathetic environment for both patients and staff, and how practices can leverage technology—without losing their human touch.
We cover:
💡 The secret to thriving practices: Why prioritizing people over profits is non-negotiable
🤝 Hiring for empathy: How to spot the right candidates who will put patients first
⚙️ Integrating technology: Using AI in ways that enhance human care, not replace it
🧠 Empathy in leadership: Why it's essential for practice managers and healthcare teams
🔍 AI in healthcare: How Christina went from skeptic to advocate for AI-driven solutions
Resources mentioned:
👤 Guest: Christina King
LinkedIn:
https://www.linkedin.com/in/christinamking/
Nevada Heart and Vascular Center:
https://nevadaheart.com/
Get access to exclusive content and past podcast episodes with the free Talkie Educational Vault:
https://talkie.ai/newsletter-educational-vault/?utm_campaign=spm-podcast-ep-11
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