370. Poshmark’s new take on secondhand retail

Retail Gets Real

Steven Tristan Young, Poshmark’s chief marketing officer, joins us to chat about how Poshmark is revolutionizing resale with live shopping experiences, AI technology and sustainable gifting. We also chat about Poshmark’s multichannel marketing strategies and Young’s passion for marketing. Plus, he shares details of his career journey and the best leadership lessons he’s ever learned.

(00:00:00) Introductions

(00:01:17) Young’s career journey

(00:05:28) The Poshmark customer

(00:07:38) The journey of buying and selling on Poshmark

(00:10:19) Poshmark’s stack of marketing strategies

(00:11:46) The live shopping experience

(00:15:03) Poshmark’s vision for AI

(00:17:13) Holiday shopping trends and sustainable gifting

(00:21:29) Authenticating resale products

(00:23:19) Young’s leadership lessons

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Resources:

• poshmark.com

• Get ready for Retail’s Big Show in NYC

• Become an NRF member and join the world’s largest retail trade association

• Learn about our retail education platform, NRF Foundation, at nrffoundation.org

• Learn about retail advocacy at nrf.com/advocacy

• Find more episodes at retailgetsreal.com

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