Taxes, Voting, Recycling—oh my! After navigating this jungle of grown-up responsibilities together, we're taking a quick summer breather to recharge our adulting batteries. But before we temporarily hang up our responsible pants, join us for this special episode packed with our favorite kernels of wisdom from the season so far AND get an exclusive preview of the fresh adulting adventures awaiting you when Grown-Up Stuff returns in late summer! Think of this episode as your adulting victory lap—complete with confetti and zero paperwork required! See omnystudio.com/listener for privacy information.…
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Reliability in Action: Why Clear Requests Matter
Manage episode 489652685 series 3436093
محتوای ارائه شده توسط OneOp. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط OneOp یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Have you ever felt let down by someone who didn’t follow through - or realized you misunderstood what was asked of you?
This episode reveals why reliability starts with clear requests, and how a few mindful tweaks to your communication can build trust and prevent frustration.
In this episode of Practicing Connection, Coral and Jessica explore the crucial link between trust and reliability, inspired by Charles Feltman’s The Thin Book of Trust. Jessica introduces the practice “Clear Requests are Kind Requests,” highlighting how our assumptions and unclear communication can undermine reliability - even with the best intentions.
You’ll learn the difference between direct, indirect, and really indirect requests, and why being clear is an act of kindness for everyone involved. Jessica shares practical steps for both noticing and making clearer requests, including key questions to ask and simple phrases to use.
Whether you’re a leader, a team member, or just tired of miscommunication, this episode will help you strengthen trust by making reliability a shared, achievable goal.
Links and resources from this episode:
The Thin Book of Trust (Third edition), by Charles Feltman
OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families.
This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support.
Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy
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اشتراک گذاریManage episode 489652685 series 3436093
محتوای ارائه شده توسط OneOp. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط OneOp یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Have you ever felt let down by someone who didn’t follow through - or realized you misunderstood what was asked of you?
This episode reveals why reliability starts with clear requests, and how a few mindful tweaks to your communication can build trust and prevent frustration.
In this episode of Practicing Connection, Coral and Jessica explore the crucial link between trust and reliability, inspired by Charles Feltman’s The Thin Book of Trust. Jessica introduces the practice “Clear Requests are Kind Requests,” highlighting how our assumptions and unclear communication can undermine reliability - even with the best intentions.
You’ll learn the difference between direct, indirect, and really indirect requests, and why being clear is an act of kindness for everyone involved. Jessica shares practical steps for both noticing and making clearer requests, including key questions to ask and simple phrases to use.
Whether you’re a leader, a team member, or just tired of miscommunication, this episode will help you strengthen trust by making reliability a shared, achievable goal.
Links and resources from this episode:
The Thin Book of Trust (Third edition), by Charles Feltman
OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families.
This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support.
Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy
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Send us a text Do you ever sit through a workshop, scribble endless notes, and then never look at them again? Discover a notetaking method that helps you capture what matters - and actually use it. Get ready to spark ideas, shift your mindset, and share your growth with others! In this episode of the Practicing Connection podcast, Jessica and Coral introduce the Spark-Shift-Share notetaking strategy, a simple yet powerful approach for translating professional development into meaningful action. Instead of just recording information, learn how to capture what inspires you (“spark”), identify how it can change your practice (“shift”), and spread valuable insights through your network (“share”). If you want your learning to make a real impact, this episode is for you. Tune in for a practical walkthrough and ways to connect learning with action. Links and resources from this episode: Join our LinkedIn group: https://www.linkedin.com/groups/12879756/ Send us a message: practicingconnection@oneop.org OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
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Practicing Connection
Send us a text Are you tired of leaving conferences or trainings feeling overloaded - like you missed what mattered most? Today, we reveal a simple, powerful practice that can turn every professional development opportunity into meaningful, actionable growth. Get ready to take charge of your learning with intention! In this episode of the Practicing Connection podcast, Coral and Jessica dive deep into the art of setting learning intentions to get more from your professional development experiences. Jessica shares a practical reflection exercise designed to help you filter the noise, focus on what matters to you, and connect your learning to your real-world goals. Whether you’re attending a conference, a webinar, or any PD event, discover how a two-minute pause can make your growth more personalized, empowering, and connected. Tune in for step-by-step guidance, insightful questions, and actionable strategies to transform the way you learn. Links and resources from this episode: Join our LinkedIn group: https://www.linkedin.com/groups/12879756/ Send us a message: practicingconnection@oneop.org OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text Are you moving through the year on autopilot, or making the most of your intentions? Take a purposeful pause with us with this guided mid-year check-in designed to help you reflect on the year’s journey so far, realign your goals, and reset your intentions for a thriving second half of the year. In this episode of Practicing Connection, Jessica and Coral invite listeners to hit “pause” and for a thoughtful mid-year check-in. Coral shares a reflection practice inspired by an annual vision board process—perfect for anyone looking to move beyond task lists to a deeper sense of goal alignment and intention. Whether your year is flying by or has thrown a few curveballs, this episode offers space and prompts for you to take stock of what’s working, explore where you want to pivot, and set meaningful intentions for what’s ahead. Grab a notebook and give yourself the gift of reflection! OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text Coming out of summer vacation? The Wheel of Life helps you find your focus and structure again, and sort through the to-do list! In this replay episode of Practicing Connection, originally published in January, 2025, hosts Coral Owen and Jessica Beckendorf introduce the Wheel of Life as a simple tool to help set priorities and find balance by identifying areas that need attention. Discover how this practice encourages intentionality, making it easier to focus on what matters most to you each month. Whether it's post-Christmas holidays, post-summer vacation, or any other moment of the year where things feel a little scattered and routines are broken, the Wheel of Life is there to put it all in perspective. Links and resources from this episode: The Wheel of Life handout (for easy printing) OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text The collaboration you'll hear about in this episode not only filled a critical gap for military families, but also strengthened the bonds between the base and the local community. In this replay episode, originally published in July, 2024, co-hosts Bob Bertsch and Jessica Beckendorf talk with Lisa Sapp and James Yracheta about a collaboration between Malmstrom Air Force Base and the Great Falls (MT) School District, to provide military-connected kids access to the Transitional Kindergarten program. In addition to providing early childhood education, the program helped military families with their child care needs. Lisa Sapp is the school liaison and James Yracheta is the former Child and Youth Services Flight Chief at Malmstrom AFB. Lisa and James share insights into how the partnership with Great Falls Public Schools got started and the factors that have helped it thrive. Links and resources from this episode: Transitional Kindergarten pilot program takes off OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text Feedback, when it's done well, can energize, motivate and strengthen our relationships - whether at work, at home, or in our communities. But it's not always easy. In this replay episode from early 2024, hosts Bob Bertsch and Jessica Beckendorf explore the nuances of giving and receiving feedback, to make feedback less stressful and more meaningful. They emphasize its role in personal and professional growth, and Jessica shares a practical readiness checklist, offering valuable insights for enhancing feedback practices. Links and resources from this episode: Dare to Lead: The Engaged Feedback Checklist (Brené Brown) Listening for Strengths and Values (S.5, Ep.2) OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text What if the most powerful way to build trust was also the simplest: showing genuine care for others’ concerns and interests? This week, we’ll share two easy practices you can use right away to make care the foundation of every relationship. In this episode of Practicing Connection, Coral and Jessica explore the fourth distinction of trust - care - drawing on insights from Charles Feltman’s work and their own experiences. Jessica shares why care is her favorite trust distinction and explains how it’s the foundation that gives meaning to competence, reliability, and sincerity. You’ll learn two practical ways to put care into action: Ask, Listen, and Share, a simple cycle for surfacing and honoring each other’s concerns and hopes, and The 10-Second Compassion Exercise, a quick, adaptable mindfulness practice you can use before, during, or after any interaction. Whether you want to strengthen your team, connect more deeply with colleagues, or simply create a more caring environment, these practices will help you build trust that truly lasts. Links and resources from this episode: The Thin Book of Trust (Third edition), by Charles Feltman OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text Did you know that trust isn’t just about what you can do, but also about how honest you are about your limits? This week, we’ll share a simple practice to help you build trust through clarity, confidence, and communication. In this episode of Practicing Connection, Jessica and Coral explore how competence, one of the four key distinctions of trust, lays the groundwork for strong, reliable relationships. Drawing from Charles Feltman’s The Thin Book of Trust , Coral introduces the “Clarify Your Current Capabilities” practice, a quick but powerful reflection to help you honestly assess your strengths and limits before taking on a new task or commitment. You’ll learn step-by-step how to name what you can do well, where you might need support, and how to communicate this with your team or supervisor. This practice not only helps you deliver on your promises, but also normalizes asking for help as a sign of competence - not weakness. Whether you’re leading a project, joining a new team, or just want to strengthen your reliability, this episode will help you build trust by showing up with clarity and confidence. Links and resources from this episode: The Thin Book of Trust (Third edition), by Charles Feltman OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text Have you ever felt let down by someone who didn’t follow through - or realized you misunderstood what was asked of you? This episode reveals why reliability starts with clear requests, and how a few mindful tweaks to your communication can build trust and prevent frustration. In this episode of Practicing Connection, Coral and Jessica explore the crucial link between trust and reliability, inspired by Charles Feltman’s The Thin Book of Trust. Jessica introduces the practice “Clear Requests are Kind Requests,” highlighting how our assumptions and unclear communication can undermine reliability - even with the best intentions. You’ll learn the difference between direct, indirect, and really indirect requests, and why being clear is an act of kindness for everyone involved. Jessica shares practical steps for both noticing and making clearer requests, including key questions to ask and simple phrases to use. Whether you’re a leader, a team member, or just tired of miscommunication, this episode will help you strengthen trust by making reliability a shared, achievable goal. Links and resources from this episode: The Thin Book of Trust (Third edition), by Charles Feltman OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text Ever left a conversation wishing you’d said what you really meant? This week, we’ll show you a simple practice to help you notice - and close - the gap between your true thoughts and your spoken words, so you can build trust through greater sincerity. In this episode of Practicing Connection, Jessica and Coral dive into one of the four key distinctions of trust: sincerity. Inspired by their recent conversation with trust experts Charles Feltman and Ila Edgar, Coral introduces a reflective practice called “What I Thought vs. What I Said.” This simple, powerful exercise helps you become more aware of the differences between your internal experience and your external communication. You’ll learn step-by-step how to use this practice after any conversation to uncover where you might be holding back, why that happens, and how you can bring more of your authentic self to your next interaction. Whether you tend to avoid conflict, people-please, or just want to strengthen your relationships, this episode offers practical guidance for building trust - one sincere conversation at a time. Links and resources from this episode: The Thin Book of Trust (Third edition), by Charles Feltman OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
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Practicing Connection
Send us a text What if trust wasn’t just a feeling, but a set of skills you could build, repair, and strengthen - on purpose? In this special episode of Practicing Connection, hosts Jessica Beckendorf and Coral Owen sit down with Charles Feltman, author of The Thin Book of Trust , and Ila Edgar, founder of Big Change Inc. and co-hosts of the Trust on Purpose podcast. Together, they explore what it really means to build, maintain, and repair trust - at work, at home, and in our communities. Charles and Ila share the four domains of trust - Competence, Sincerity, Reliability, and Care - and explain how these domains transform trust from a fuzzy concept into something you can intentionally practice every day. Through real-world stories and practical advice, they reveal why trust is never binary, why conversations about trust matter, and how high-trust environments unlock resilience, collaboration, and innovation. Whether you’re a leader, a team member, or simply someone who wants stronger relationships, this episode will give you actionable tools and mindsets to help you become a masterful trust-builder. Plus, discover personal practices for resilience and connection, and learn how to start flexing your trust “muscle” today. Links and resources from this episode: Trust on Purpose podcast Ila Edgar, Big Change Inc. Charles Feltman, Insight Coaching The Thin Book of Trust (Third edition), by Charles Feltman OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text What if every meeting you planned had a clear purpose, a focused outcome, and left everyone energized instead of drained? Today, we’ll show you a simple framework to make every gathering count. Tired of meetings that go nowhere? In this episode of the Practicing Connection podcast, Coral and Jessica reveal how the POP (Purpose, Outcome, Process-plus People and Preparation) framework can transform your meetings from time-wasters into powerful, purposeful gatherings. Jessica walks you through each step of the POPPP approach, shares real-world examples, and explains why starting with purpose changes everything. Whether you’re planning a team meeting, a project kickoff, or just your next agenda item, this episode will help you design meetings that matter. Plus, get a downloadable resource to put the POPPP framework into action right away! Resources to help you have great meetings: Wharton Psychologist Adam Grant: Use the 4 Reasons Rule to Decide If a Meeting Is Worthwhile OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text What if you could quiet the ‘what-ifs’ and help your team face tough decisions with clarity and confidence? Today, we’re sharing a simple scenario planning practice that brings perspective to uncertainty-so you can plan for whatever comes next. Coral and Jessica introduce a practical scenario planning tool: Best, Worst, Most Likely Case. Learn how this perspective-shifting practice, rooted in positive psychology, can help you and your group break out of catastrophizing, validate hopes and fears, and make grounded plans for the future. Jessica walks you through the steps, shares tips for brainstorming, and explains how focusing on what’s most likely can unify your team and boost decision-making. Whether you’re facing a big decision or just want to build resilience, this episode will help you put uncertainty in perspective. Resources to help you run a group brainstorm: "1-2-4-All" "Brainwriting" OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text Are you feeling stuck in an either/or mindset during challenging transitions? Discover how both/and thinking can help you lead with flexibility and compassion. In today's practice, Coral guides us through a transformative action that can bring more connection and possibility into your daily life. Co-hosts Jessica and Coral explore the concept of both/and thinking—a mindset that allows for multiple truths to coexist. This practical exercise will help listeners move beyond binary thinking, especially during times of tension or uncertainty. Learn how to embrace complexity, foster connection, and find a better path forward with both/and thinking. Plus, we invite you to share what's inspiring you right now! OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
Send us a text What if a single phrase could transform your team’s understanding and support for each other on tough days? Discover how “Hippopotamus Days” can build connection, understanding, and trust - one inside joke at a time. Building team cohesion isn’t just about big events or trust falls - it’s about the small moments of understanding that bring people together. In this episode of Practicing Connection, Coral and Jessica introduce the concept of “Hippopotamus Days,” a playful, team-created code word that signals when someone’s having an off day but still wants to be present. Learn how developing a shared language and group norms can foster empathy, reduce misunderstandings, and make your team stronger - even on the toughest days. Tune in for practical steps to create your own team phrase and see how humor and honesty can become powerful tools for connection. OneOp Academy is a free online series designed for anyone interested in positive change, whether you're an educator, community leader, student, or just passionate about supporting families. This year's Academy spotlights the unique challenges facing military connected youth, from mental health to resilience education to community support. Explore the 2025 OneOp Academy and register today at oneop.org/series/2025academy…
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