86. [REPLAY] Mock RECALLS w/Jon Cox & Richard Wakeanda of Wellness Pet - Consumer Affairs & R&D

My Curious Colleague ~ CPG CX

Here's another great REPLAY (Ep 86) related to the topic of RECALLs. In this episode, my colleagues, Jon Cox (Sr. Mgr Consumer Affairs) & Richard Wakeanda (R&D) at Blount Fine Foods episode on the @My Curious Colleague podcast. We'll talking Mock RECALLs from both Consumer Affairs AND Food Saftey/Quality's POV....AND...this month, I continue to celebrate my colleagues' service to the CX industry group known as ⁠SOCAP International⁠. As you may be aware, Jon is current President of the Board of Directors for SOCAP (Society of Consumer Affairs Professionals).

Links here:

🍎Apple Podcast: ⁠https://lnkd.in/eg8CASq⁠

🦒Spotify: ⁠https://lnkd.in/eqSQKJx⁠

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We’re continuing our series chatting about the “R” word (recalls) …this time we’re zeroing in on the Mock Recall process. @Jon Cox – Senior Manager, Consumer Affairs | Marketing at the Wellness Pet Company is back to chat and he brought along his colleague Richard Wakeanda (Food Safety/Quality Assurance Sr.Manager).

You might be asking yourself…”Why conduct a “Mock Recall”…? According to Richard…”Practice, Practice, Practice” is the best way to ensure a successful Live event in the future and a Mock recall is a great way to note any gaps in your plan.

Jon is has contributed to the Consumer Care Industry with his leadership in the SOCAP (Society of Consumer Affairs Professionals) industry group and currently serves as President on @SOCAP’s Board of Directors.

Also, may I suggest you go into the archives and check out Jon’s episode from earlier this year – It’s a great primer to today’s episode (S3 Ep35: A Recall 101 of Sorts).

💜 Richard’s volunteer organization shout out goes to Feeding America https://www.feedingamerica.org/ and YOUR local food bank. So important…

So… thank you Jon & Richard for joining me on S3 Ep46 – Full Episode out NOW on the @My Curious Colleague #podcast.

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