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664 - How to Avoid Damaging People in Your Business
Manage episode 275493168 series 1521099
This morning we had an issue with a member of our team. Eddie who works with us missed a couple of the deliverables that he is responsible for each week. He reached out to Hayley our director of operations and she reached out to Cadey and I and the four of us connected. The second we got on a zoom call, I could tell how badly he was beating himself up. Had this been years ago, I would've reacted. I would've gotten angry, I would've raised my voice, I would've made sure he knew just how angry I was that he had missed deliverables. This morning I handled it completely differently. It's amazing how experience and perspective can change how you show up. There has been far too much collateral people damage in my career, I am determined to minimize that in the future.
Resources Mentioned:
902 قسمت
Manage episode 275493168 series 1521099
This morning we had an issue with a member of our team. Eddie who works with us missed a couple of the deliverables that he is responsible for each week. He reached out to Hayley our director of operations and she reached out to Cadey and I and the four of us connected. The second we got on a zoom call, I could tell how badly he was beating himself up. Had this been years ago, I would've reacted. I would've gotten angry, I would've raised my voice, I would've made sure he knew just how angry I was that he had missed deliverables. This morning I handled it completely differently. It's amazing how experience and perspective can change how you show up. There has been far too much collateral people damage in my career, I am determined to minimize that in the future.
Resources Mentioned:
902 قسمت
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