14: From VP of People to COO with Whereby’s Jessica Zwaan
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When it comes to broad roles, they don’t come more varied than that of a COO.
Some of the most invaluable skills to help COOs navigate any challenge come from working with people, a transition that Jessica Zwaan has made look effortless.
Currently COO at Whereby, she uncovers the deepest aspects of such a fluid leadership role, your culture as a subscription product, and leading a team through huge business pivots.
This episode covers:
- The remarkable fluidity of the COO role
- Making challenging pivots within the business
- How surprisingly often leaders face ‘trolley problems’
- An outlook on culture as your team ‘subscribing to it’
- The lesser-spoken downsides of a COO role and promotion
Visit Suzan's website: https://www.constellaryhq.com/
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