Documentation Metrics Don't Work With Tom Johnson Of Amazon Knowledgebase Ninjas podcast

1
Optimizing Documentation for Developers: A Conversation with Erin Rovelstad, Google 14:27

۵ hours پیش14:27

14:27

In this episode of Knowledgebase Ninjas Podcast, Erin Rovelstad, Senior Technical Writer from Google, reveals how she creates clear and trustworthy documentation for developers. She shares on discovering documentation gaps, working closely with engineering teams, and relying on regular reviews to maintain accuracy and usefulness in content. Erin also discusses why consistency and clarity of documentation are essential to developer productivity. This episode is full of actionable tips for technical writers to enhance the quality and effectiveness of their writing. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial…

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Why Documentation Toolchains Should Match Contributor Needs — with Laura Novich, Salesforce 17:29

14 روز پیش17:29

17:29

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 . mhx1gI3tjoRymvk1vN71…

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Making Tech Docs Simpler for Non-Technical Users – A Talk with Daria Tombolelli, KNIME 15:12

21 روز پیش15:12

15:12

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

1
Customer-First Documentation in the Age of AI with Kirsti Wall, Everi 12:55

۵ weeks پیش12:55

12:55

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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The Manager’s Lens: Christie Gera, Appfire on Leading Writers, Measuring Value, and Embracing AI 11:33

۶ weeks پیش11:33

11:33

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Why Documentation Deserves a Role in Business Strategy: Insights from Nikhar Sawhney, Cisco 19:24

۷ weeks پیش19:24

19:24

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Accessibility as a Core Writing Principle with Stacy Reed, Wavelo 9:34

۸ weeks پیش9:34

9:34

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

1
How Consistency Builds Trust in Docs: A Talk with Kylee Thornton, Blue White Industries 9:19

۹ weeks پیش9:19

9:19

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Building a Documentation Team from Scratch with Paul Taylor, Anaplan 20:27

10 weeks پیش20:27

20:27

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Information Architecture Is the Future of Tech Writing by Rina G, ContentMaster 15:39

11 weeks پیش15:39

15:39

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Mastering Developer Documentation: A Conversation with Gayathri Krishnaswamy, OutSystems 15:17

12 weeks پیش15:17

15:17

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Balancing Graphics and Text in Technical Docs – James Birkinshaw, Oracle 20:05

14 weeks پیش20:05

20:05

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Tech Writing in the AI Era — A Deep Dive with Josh Bean from Amazon 17:11

16 weeks پیش17:11

17:11

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Structured Technical Writing Process: Insights from Luke Bayler 21:42

18 weeks پیش21:42

21:42

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Art of Simplification : Bridging the Gap Between Products and People with Matthew Olapade 9:15

20 weeks پیش9:15

9:15

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Migrating documentation: Best practices and challenges, with David Ingram, Medallia 23:40

1 year پیش23:40

23:40

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The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband 23:55

۲ years پیش23:55

23:55

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Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera 15:49

۲ years پیش15:49

15:49

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Crafting quality product documentation with Sofia Emelianova, Senior Technical Writer, Google 14:29

۲ years پیش14:29

14:29

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Transition to Technical Writing from Diverse Backgrounds with Beatriz Mejia, Technical Writer at Ben Fatto 25:30

۲ years پیش25:30

25:30

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API documentation: Components and Best practices, with Mark Wentowski, API documentation Specialist, TechWriteX 21:55

۲ years پیش21:55

21:55

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Discussing knowledge sharing and documentation metrics with Mysti Berry, Principal Technical Writer at mParticle 19:20

۲ years پیش19:20

19:20

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Navigating Team Dynamics in Technical Writing with Yael Basford, Senior Technical Writer, Akamai 12:01

۲ years پیش12:01

12:01

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Conversation on Technical communication, Ideal persona, and Integrating writers into development with Avi Chazen, Technical Communicator at Sage 18:39

۲ years پیش18:39

18:39

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Knowledgebase Ninjas

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Documentation as Customer Success and Retention Tool with Isa De Abreu, Lead Technical Writer at Nexudus 13:36

۲ years پیش13:36

13:36

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Hard skills vs soft skills in technical writing with Jonathan Glassman, Senior Technical Writer, GitLab 19:45

۲ years پیش19:45

19:45

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In Conversation with Jessica Valero Gil, Senior Technical Writer at Zapier on Document Development Life Cycle (DDLC) 17:28

۳ years پیش17:28

17:28

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User empathy while building customer support documentation with Domi Sinclair, Technical Writer at Collibra 14:13

۳ years پیش14:13

14:13

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How to build style guides that enhances the customer journey with Marty Yu, Senior Technical Writer at CrowdStrike 15:59

۳ years پیش15:59

15:59

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Discussing how to transition from an English Professor to Technical writer with Lindsey Gilbert, Technical Writer at Paradox 13:16

۳ years پیش13:16

13:16

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Metrics That Matter: Exploring The Use of AI and Analytics to Optimize Technical Content with Renee Carignan 16:08

21 weeks پیش16:08

16:08

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial and see how Document360 can transform your knowledge base experience with AI. Knowledgebase Ninjas is powered by Document360 .…

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AI’s Role in Redefining Processes and Workflows 23:43

25 weeks پیش23:43

23:43

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The Role of Audience Analysis in Creating Effective Technical Content 20:46

31 weeks پیش20:46

20:46

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How Technical Documentation Empowers Developers 19:43

33 weeks پیش19:43

19:43

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The Beginner’s Playbook to Technical Writing with Natalia Kloda, SAP 17:13

37 weeks پیش17:13

17:13

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Topic-based authoring and single sourcing with Pooja Laxmeshwar, BAI Communications 15:24

41 weeks پیش15:24

15:24

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Impact of visuals in technical documentation with Dennis Dawson, Ripple 20:59

45 weeks پیش20:59

20:59

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Proposal Writing(RFPs): Steps and Challenges with Mickella Rast, Chenega 14:22

48 weeks پیش14:22

14:22

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Information Architecture for Technical Writers with Lana Brindley, Shippit 12:08

50 weeks پیش12:08

12:08

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User Manuals: Benefits and Best Practices with Syed Haroon Shah, Edetek 22:37

1 year پیش22:37

22:37

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Exploring Use cases and Limitations of GenAI in Technical writing with Rene, Box 21:05

1 year پیش21:05

21:05

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UX Writing: Breaking Down the Essentials 6:50

1 year پیش6:50

6:50

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Docs-as-Code vs Dedicated knowledge base with Brianne Bennett, Opensee 13:44

1 year پیش13:44

13:44

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Improving documentation with user feedback with Iga Koprowska, Akamai 23:25

1 year پیش23:25

23:25

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Building developer-friendly API documentation with Hannah Kahn, Azion 10:38

1 year پیش10:38

10:38

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Documentation Metrics Don't Work with Tom Johnson of Amazon