Episode 78 - Reaching Younger and Underserved Audiences for Your Bank or Credit Union

Hit Record Podcast - FI GROW Solutions

In this episode, Meredith Olmstead, CEO of FI GROW Solutions, and Sophie Bawany, the company's in-house social media guru, explore how social media is transforming financial inclusion for younger and underserved audiences. They discuss how banks and credit unions can leverage platforms like Instagram and TikTok to provide financial education, improve accessibility, and build trust with their communities. Their insights highlight the power of social media to reach new audiences and support financial empowerment in a fast-evolving digital landscape.
Key Takeaways:
Social Media Drives Financial Education: Platforms like TikTok and Instagram are increasingly becoming search engines for younger generations, offering a great opportunity for financial institutions to share educational content.
Accessibility Is Key: Simplifying account access through social media, such as using direct links in stories, can make it easier for audiences to open accounts and build trust with your institution.
Humanizing and Building Community: Fun, personalized content on social media humanizes your brand, while initiatives like local contests help financial institutions foster stronger community connections.