HTT Episode 21 - Health information exchange (HIE), expanding the information superhighway to achieve better care coordination

Healthcare Tech Talk- Exploring how technology can help meet the challenges in Healthcare.

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The goal of health information exchange (HIE) is to improve the quality, safety and efficiency of care delivery by making health information readily exchangeable between key stakeholders, including patients, hospitals, providers, payers, employers, and public health. In this episode we are joined by John Kansky, CEO of the Indiana Health Information Exchange (IHIE). Formed in 2004, IHIE is the one of the oldest and largest health information exchanges in the country, which has also established a model of health information exchange upon which other states base their HIE infrastructure. John discusses how HIEs improve the health of patients through better coordination of care and gives us three secrets to IHIE’s success…

1. Start 15 years before anyone else… The moral - be patient. Also be clever, work hard, and realize that a well-oiled HIE doesn’t happen overnight (or per John, even in a decade).
2. Get buy-in from key leaders in your market… CEOs of significant healthcare organizations, research organizations (Indiana is fortunate to have the Regenstrief Institute), directors of physician networks, even large businesses who would have a stake in the exchange of health information (large employers, health insurance houses, etc.).
3. Focus on doing things that solve a problem and attracts someone to pay for that solution.

With regard to #3, John has kindly provided us with a couple slides that directly addresses the matter, including one he refers to as The Peanut Butter Principle, which you can review here and in our Resources section of the website. So, join us for discussion on this and much, much more about health information exchange in this episode!

www.ihie.org