E10-B2B Closing a Sale with Questions

GET TO YES by Listening, Not Telling with Neil Osborne | Selling in the Hair, Beauty and Body Industries

In this episode, Neil discusses how everyone needs to master closing a sale – no matter whether you’re selling to Beauty salons, Skin Clinics or owners of Hairdressing Salons or Spray Tan Salons. Through his work as a sales trainer, Neil’s discovered first-hand how some sales people get very uncomfortable when they’re approaching the time to close the sale. This podcast breaks down the issues associated with closing sales and introduces some simple, yet proven techniques to improve your rate of sales closes, in the Salon industry.

In this episode you’ll learn:

• A clear understanding of what a sales close is
• That both the buyer and the seller need to agree, for a sale to proceed
• That you need to stop talking, to close
• That statements won’t close the sale
• How to use questions to close
• The three possible responses to your close
• That a MAYBE response is often a NO in disguise
• How to improve their closing skills

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