با برنامه Player FM !
John Stauffer and Brian Cristol | Challenges of Measuring Performance
Manage episode 386717079 series 2524271
This week’s guests are John Stauffer and Brian Cristol, co-founders of Isometric Technologies. ISO is a performance management solution that centralizes service data between business partners and connects costs from chargebacks and service-level failures to the responsible parties. Anyone in the industry knows how hard it is to reconcile the root cause of service failures, that is the problem that Iso addresses. John and Brian have extensive experience in the industry and were both at Uber for several years as well as at Turvo before starting up Isometric. We had a great conversation about the challenges of working with data from multiple sources, harmonizing the definition of what ‘on-time’ means, as well as the industry as a whole.
138 قسمت
Manage episode 386717079 series 2524271
This week’s guests are John Stauffer and Brian Cristol, co-founders of Isometric Technologies. ISO is a performance management solution that centralizes service data between business partners and connects costs from chargebacks and service-level failures to the responsible parties. Anyone in the industry knows how hard it is to reconcile the root cause of service failures, that is the problem that Iso addresses. John and Brian have extensive experience in the industry and were both at Uber for several years as well as at Turvo before starting up Isometric. We had a great conversation about the challenges of working with data from multiple sources, harmonizing the definition of what ‘on-time’ means, as well as the industry as a whole.
138 قسمت
Alla avsnitt
×به Player FM خوش آمدید!
Player FM در سراسر وب را برای یافتن پادکست های با کیفیت اسکن می کند تا همین الان لذت ببرید. این بهترین برنامه ی پادکست است که در اندروید، آیفون و وب کار می کند. ثبت نام کنید تا اشتراک های شما در بین دستگاه های مختلف همگام سازی شود.