009: Our New Dental Membership Plan

FlossBites: Behind the Scenes of FlossNYC

Our Dental Membership plan is almost ready for launch and we wanted to share some insight into why we did it and how it works. The main reason we felt we needed to create this was because we were getting inundated with patients who had DMO insurance. This was problematic because they ended up taking so many slots in our already packed schedule. This created a major revenue problem that we needed to fix quickly. But we were trying to solve the wrong problem. We needed to take our own advice and REDUCE THE FRACTION. So we did it and realized that we could offer a much better solution to these patients. We worked with our attorney to draft up the legal contracting, I built the page and payement systems and voila, our plan was born. Episode Show Notes: 00:16 - Huge influx of patients but revenue didn't match 01:00 - Basics of DMO insurance 01:33 - No skin in the game for DMOs 02:17 - What do we do? Initial ideas... 02:38 - REDUCE THE FRACTION! 03:04 - A better idea... 03:35 - How does it work? 04:03 - The plan in the wild 04:50 - Create predictable cash flow 05:09 - Slow to start 05:55 - Could all patients move over? 06:20 - Plan specifics 06:45 - Complete transparency 07:04 - Specialist partners 08:15 - Signup in the office before treatment 08:55 - Have you started a dental membership plan?