The Power of Personalisation: How to Actually Delight Your Customers with Marc Haine

Experience Leadership - The Small Business Podcast

The Power of Personalisation: How to Actually Delight Your Customers with Marc Haine

In a world plagued by impersonal customer service and generic interactions, businesses struggle to provide a truly resonant customer experience. The lack of personalization leaves customers feeling undervalued and unimportant, leading to dissatisfaction, disengagement, and ultimately, lost business.

🛎 In this episode

Service Expert and host of Marc Haine Live will put a spotlight on effective strategies you can use to enhance customer experience by leveraging the power of personalization so that every interaction feels tailored, special, and memorable.

About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

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🗓️ https://meetwith.marchaine.com

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Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.