202: Innovative Strategies for Transforming Patient Experience with Tend Dental

DEO's Growth Secrets Podcast for Dental Organizations

محتوای ارائه شده توسط Emmet Scott, Emmet Scott - CEO, and Growth Leader. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Emmet Scott, Emmet Scott - CEO, and Growth Leader یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

3M ago 59:12

MP3•خانه قسمت

Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Andy Grover, Co-Founder & Chief Development Officer at Tend Dental. This episode dives into Tend's unique patient experience approach, their rapid growth since launching in 2019, and innovative strategies in urban markets. Andy shares insights on navigating the challenges of expanding a dental group during the pandemic and Tend's vision for future growth. He highlights innovative practices such as personalized patient care, leveraging technology to enhance the patient journey, and designing welcoming, patient-centric clinic environments. These strategies have significantly increased their Net Promoter Score (NPS), boosted patient retention, and transformed the overall patient experience. Tune in for an inspiring conversation on revolutionizing patient care and setting new standards in the dental industry.

📧 Connect with Andy Grover:

LinkedIn: https://www.linkedin.com/in/andy-grover-a4935a4/

Email: andy@andygrover.com

102 قسمت

#Business #Businessgrowth #Emmetscott #Personaldevelopment #Dsosecrets #Emmet Scott #Emmet Scott - CEO #Growth Leader #Entrepreneur #Podcasting Education #DSO