Navigating Dental Insurance Challenges with Stephanie Wright

Dental Decoders

Brief summary of show:

In this episode of Dental Decoder's podcast, I’m joined by Stephanie Wright, an expert in dental insurance and practice management. Stephanie shares insights into how dental practices can navigate insurance contracts, consider the benefits and challenges of going out of network, and improve practice operations through strategic coaching. We talk about tips on handling patient refusals for x-rays, managing insurance-driven care, and transitioning to fee-for-service models.

Stephanie’s goal and recipe for success is to empower your team with the communication customized to their strengths and weaknesses and outfit them with the tools they need to succeed. While leveraging the technology at their fingertips for an efficient and fun place to work.

Stephanie provides one of the industries most comprehensive practice assessments that gives you the details of an inside look of your practice performance in everything from the usability of your software, implementation of systems customized to your unique practice, communications within your practice and team, code utilization, fee analysis, missed revenue opportunities and everything in between.

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We talk about:

• 00:00 Intro

• 04:36 Stephanie's Background and Journey

• 05:25 Understanding Insurance in Dental Practices

• 09:12 Handling Patient Refusals and Legal Implications

• 15:05 Navigating Out-of-Network Transitions

• 17:28 Effective Patient Communication Strategies

• 25:42 Closing Thoughts and Contact Information

• 26:35 Final Thoughts and Decoding Moment

Connect with Stephanie

• LinkedIn: https://www.linkedin.com/in/stephanie-smith-ias

• Instagram: https://www.instagram.com/innovative_advisory_solutions

• Facebook: https://www.facebook.com/stephanieIAS?mibextid=LQQJ4d

• Website: https://innovativeadvisorysolutions.com/

Connect with me

• Instagram: https://www.instagram.com/skfpracticesolutions/

• Instagram: https://www.instagram.com/thedentaldecoders/

• TikTok: https://www.tiktok.com/@skfpracticesolutions

• TikTok: https://www.tiktok.com/@dentaldecoderspc

• Facebook: https://www.facebook.com/skfpracticesolutions

• Website: https://www.dentaldecoders.com