Three Ways to Lead with Light

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

In 1650, the English Theologian Thomas Fuller wrote that often-quoted line, “The darkest hour is just before the dawn.” Quite frankly these days I’m just trying to get through the darkness of our time.

For me, when it's darkest, when I am horrified by nightly death tolls, or righteousness that prompts inexplicable violence, I look for light on the horizon. Sometimes it’s hard to see more than flickers, but I know the light is there and waiting for me find it.

Today I'm discussing three sources that have proven illuminating to me.